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Genesis Casino Review (2020)
Genesis Casino entered the online gambling market in 2018. Despite being a newcomer, the casino site has successfully established its presence in the competitive industry with its enormous range of games and its futuristic, easy-to-navigate interface. Genesis Casino is regulated and licensed by the UK Gambling Commission as well as the Malta Gaming Authority.
- An enormous collection of games
- Speedy payouts
- Visually appealing design
- Live chat service not available 24/7
- Charges fees for withdrawals
- No dedicated mobile app
Genesis Casino’s selection of more than 1,300 games are provided by a range of reputable software developers. Players can find productions of industry giants, including NetEnt, Microgaming, Evolution Gaming, NYX Interactive, Play’n GO and Quickspin at the online casino. The variety of games providers is a great sign for gamers who like exploring different content.
Genesis Casino Games
Slots & Jackpots
Slot games occupy the vast majority of Genesis Casino’s massive library of games. There are more than 740 online slots for players to choose from, including popular titles Immortal Romance, Gonzo’s Quest, Rich Wilde and the Book of Dead, Starburst and Bonanza. Genesis’s slot assortment also includes latest releases such as Reel Talent, Lucha Legends and Cash of Kingdoms.
Players who are after a life-changing win will be attracted to Genesis’s range of jackpot slots. These fascinating games offer jaw-dropping jackpots of up to over €15 million, all ready to be taken home by a lucky winner. Why not have a spin on Divine Fortune, Hall of Gods, Mega Fortune or the record-breaking Mega Moolah to find out if you are the lucky one?
Table game players, Genesis has got an astonishing collection of games for you to manoeuvre through. Among the selection, you can find different variants of roulette, blackjack and poker games, such as European Roulette, Advanced Roulette, Premier Roulette, Vegas Strip Blackjack, High Limit European Blackjack, Baccarat Gold and Casino Hold’em.
Live Casino Games
Genesis also features a live casino section to immersive players in an authentic casino experience. The casino site’s live casino offering includes games such as Exclusive Blackjack, Speed Roulette, Dream Catcher, Three Card Poker and Caribbean Stud. These games are streamed live and feature a live dealer, so players will be able to experience the exciting atmosphere of a land-based casino from the comfort of their homes.
If you don’t feel like playing any of the above games, Genesis still has a couple of other games to entertain you. Have a go at Max Damage and the Alien Attack, Premier Trotting, Four by Four or pick a scratch card to reveal incredible prizes.
Genesis Casino Promotions And Bonuses – Updated December 2020
Genesis Casino offers two enticing welcome bonuses to its customers, but only one can be claimed per customer.
The first welcome bonus available at Genesis Casino is 300 free spins. You’ll need to deposit a minimum of £10 to claim the bonus, although deposits via Skrill and Neteller are not eligible. After depositing, you’ll receive 30 free spins and the remainder 270 spins will be credited at a rate of 30 per day for 9 days. What’s more, the winnings from the free spins will need to be wagered 60x before anything can be withdrawn. What’s also important to note is that winnings from the free spins are capped at £100.
The other welcome bonus available is a £100 live casino bonus which can be claimed by making a deposit of £10 or more. This bonus can only be used on live casino games and it must be wagered 40x before anything can be withdrawn.
No Deposit Bonus and Promo Codes
At the time of writing, there is no Genesis Casino no deposit bonus, as well as no Genesis Casino promo codes nor any Genesis Casino bonus codes. The reason for all of this is that all bonuses at Genesis Casino require a £10 deposit.
Alongside the above welcome bonuses, Genesis Casino is currently running its limited-time Christmas promotion offering £500,000 in bonuses. To claim some of the funds, you’ll need to take part in special tournaments or play lightning roulette or blackjack games for raffle tickets.
Genesis Casino is also running weekly Pragmatic Play slot tournaments which all feature a £62,000 prize pool and offer daily prize drops too. To win a share of the prize pool, however, you’ll need to enter the slot tournament and compete against other players to reach the top of the leaderboard.
Accepted Payment Options
Genesis Casino accepts a variety of popular payment methods to make banking as fuzz-free as possible. Available deposit methods include:
- VISA / MasterCard / Maestro: Available immediately
- Neteller: Available immediately
- Skrill: Available immediately
- Paysafecard: Available immediately
- Trustly: Available immediately
- Boku: Available immediately
- PayPal: Available immediately
As for withdrawals, players have the following options:
- VISA / MasterCard: 1-3 working days
- Skrill: Available instantly after approval
- Neteller: Available instantly after approval
- Trustly: Available instantly
- PayPal: Available instantly after approval
It generally takes up to 48 hours for Genesis Casino to process your withdrawal requests.
As required by the UK Gambling Commission, you’ll need to verify your account by providing the website with copies of specific documents. Until this is done, you will not be able to make deposits or play games until this is done. To verify your account, you’ll need to provide the following documents:
- ID: Passport or driver’s license
- Address: Recent utility bill or bank statement
Once you’ve provided the support team with these documents and they’ve verified your account, you’ll be free to play games, make deposits, and claim bonuses too.
Customer Support And Genesis Casino Contact Number
Genesis Casino is regularly praised for its customer support. Anyone registered with the website can contact the support team on 0800 7555 348 (UK) and 00356 2778 0065 (International) or you can email the team on firstname.lastname@example.org. Alternatively, you can use the Genesis Casino live chat service, which we tried out for you.
Live Chat: Our Experience
After opening the live chat service, we were required to enter a short form to confirm our email address, full name, and date of birth. After submitting this, the service launched and we were greeted by a bot which allowed us to select what we needed help with. After attempting to contact a support agent, we were informed by the website to instead send the support team an email. We were unable to reach a customer support agent over the live chat service, which was incredibly disappointing. We will try contacting the Genesis Casino customer support team again in the future and will update our experience.
Genesis Casino on Mobile
Genesis Casino is mobile-friendly and although there is currently no dedicated mobile app, you can play in-browser. This is done by loading the online casino in your smartphone’s internet browser and then logging in. That’s it! Once you’re logged in, you’ll have access to all of Genesis Casino’s mobile-friendly casino games and will be able to claim promotions, make payments, and contact the support team. However, it’s important to note that not all games will be available on the website, only those which are mobile-friendly.
Genesis Casino is owned by Genesis Global Limited, a firm which owns several other online gambling sites. This includes Casino Cruise, Casino Gods, Casino Joy, Pelaa, Spinit, Vegas Hero, Sloty and Spela. If you’re unsure which Genesis Casino sister site to join, Genesis Global Limited launched its Wheel Of Genesis feature which you can spin to select a random Genesis Casino sister site. After landing on one of the eight online casinos, the Wheel Of Genesis will last that site’s welcome bonus.
Genesis Casino has done an excellent job in establishing itself as an outstanding online casino. The way that it has built such an extensive game library in just a year is impressive. Its super fast withdrawal timeframe is one of the best we have seen. Together with its stylish website design and generous welcome offer, Genesis Casino has successfully achieved excellence in many aspects.
Questions & Answers (FAQ)
What is Genesis Casino's contact number?
Genesis Casino prides itself on delivering excellent customer support and you can contact the support team by emailing email@example.com or by calling 0800 7555 348 (UK) or 00356 2778 0065 (International).
Does Genesis Casino run a VIP Program?
Yes, it does. Users who regularly play and deposit at Genesis Casino will have a higher chance of being invited into the VIP Program where you can benefit from a dedicated account manager, exclusive bonuses, invitations to real-life events, monthly VIP prize draws, personalised birthday presents, holiday packages and much more.
How do you access Genesis Casino's live chat?
Only registered customers can actually access Genesis Casino’s live chat service. Once you’re logged in, you simply need to click the question mark at the top right-hand corner of the screen and then click the ‘Live Chat’ box.