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Casoola Casino Review (2020)
Casoola Casino is a brand new online casino from Genesis Global Limited. The site, which has a unique robotic theme, offers a huge collection of games as well as a rather generous welcome bonus for all new customers. The website is regulated by the UK Gambling Commission (License #45235) as well as the Malta Gaming Authority. What’s more, Casoola has partnered with gambling services and charities such as GamSTOP, GamCare, and BeGambleAware to promote responsible gambling.
As of October 14th, the UK Gambling Commission has lifted its suspension on Genesis Global Limited’s operating license. This means this website and all other Genesis Global sites are allowed to resume UK operations and are safe to play at.
- Huge selection of casino games
- Processes withdrawals quickly
- Excellent customer support
- No mobile app
- Live chat only for registered users
- No free spins or no deposit bonus
To provide you with its wide selection of games, Casoola Casino has partnered with dozens of leading game providers including iSoftBet, Gamomat, Yggdrasil, Microgaming, Push Gaming, Red Tiger Gaming, Skywind, Play’n GO, Quickspin, Evolution Gaming, Big Time Gaming, and NetEnt. This wide selection of game providers means you’ve given a variety of games to play, each with their own unique gameplay mechanics and special features. What’s more, most of the developers mentioned regularly release new slots so there’s always something to play.
As mentioned, Casoola Casino currently offers a wide selection of casino games including video slots, table games, live casino, and jackpots. If you’d like to find out more about the games available, just take a look below.
Some of the video slots available at Casoola Casino include Book Of Dead, Starburst, Fire Joker, Bonanza, Vikings Go Berserk, Gemix, Mystery Joker, Immortal Romance, Moon Princess, Twin Spin, Thunderstruck, Piggy Riches MegaWays, Book Of Oz, Golden Ticket, Rise Of Olympus, Extra Chilli MegaWays, Aztec Gold MegaWays, Dynamite Riches, Rise Of Merlin, Golden Glyph, Legacy Of Egypt, Money Train, 4K Yeti, and so many more.
If you’re looking to make bigger wins, you can always try out Casoola Casino’s jackpot games. This includes Divine Fortune, Jackpot Raiders, Wild Wild Chest, Mega Moolah, Reel King Mega, Mystery Reels, Big Buffalo, Pirates’ Plenty Battle For Gold, Super Lion, Holmes And The Stolen Stones, Totem Lightning Power Reels, and many others.
If you don’t like slots, you can always try out Casoola Casino’s table games which include Roulette, European Blackjack, Auto Roulette, European Roulette, Casino Stud Poker, First Person Blackjack, Vegas Single Deck Blackjack, Baccarat, American Roulette, Blackjack Multi-Hand, American Roulette, Three Hand Casino Hold’em, 100 Bit Dice, and more.
Casoola Live Casino
There’s also a wide selection of live casino games where real dealers are streamed directly to you. The games offered here include Lightning Roulette, Roulette Lobby, Blackjack Lobby, Monopoly Live, Speed Baccarat, Immersive Roulette, Dream Catcher, Deal Or No Deal, Infinite Blackjack, Baccarat, Lightning Dice, Casino Hold’em, Three Card Poker, Casino Blitz Blackjack, Side Bet City, Caribbean Stud Poker, and dozens more.
Casoola Bonus & Promotions
New customers who register at Casoola Casino can claim a 100% match Casino bonus of up to £300 plus 200 spins on select games. According to the terms and conditions, a minimum £10 deposit is required to qualify for the promotion but the bonus and the winnings from the free spins must all be wagered 40x before anything can be withdrawn. The 200 spins are credited at a rate of 20 per day for 10 days and are only valid for 72 hours. There’s a maximum win limit of £100 on the bonus and deposits via Skrill and Neteller are not eligible for the promotion.
The Live Casino Sign-Up Offer
In addition to the above, Casoola Casino gives new customers the option to instead claim a Live Casino welcome offer consisting of a 100% match of up to £100. This bonus can only be used on live games and follows the same terms and conditions explained above. A £10 minimum deposit is required to qualify, the bonus must be wagered 40x before anything can be withdrawn and deposits via Skrill and Neteller are not eligible.
PLEASE NOTE: ONLY ONE WELCOME BONUS CAN BE CLAIMED BY NEW CUSTOMERS. PLEASE SELECT EITHER THE CASINO WELCOME BONUS OR THE LIVE CASINO OFFER.
Casoola Free Spins And No Deposit Bonus
Many new online casinos have begun giving away free spins and no deposit bonuses as rewards for registering with their site. Sadly, there is currently no Casoola Casino no deposit bonus and no Casoola Casino free spins bonus as all promotions available on the site require a deposit of £10 or more.
Casoola Promo Codes
A new trend many online casinos have dabbled in now require customers to enter special codes in order to claim bonuses and promotions. Luckily for you, there are currently no Casoola promo codes nor any Casoola bonus codes. This means you only need to meet the minimum deposit requirements to claim promotions, which is great.
In addition to the above, Casoola Casino also offers a wide range of other promotions. For example, every Friday player’s can claim a 50% match of up to £100 as long as they’ve made at least two deposits since registering and have deposited and wagered £50 in the last seven days. Another promotion available is a 25% match bonus of up to £100 which can be claimed every month. Both of these bonuses have terms and conditions which you must read before depositing and claiming the bonuses.
In addition to all of the above, Casoola Casino also runs a fantastic VIP scheme which you join once you meet the site’s requirements. Some of the perks of being a VIP player include personalised birthday presents, monthly VIP prize draws, personal account managers, exclusive promotions and bonuses, and so much more.
Important: As of 14th April 2020, UK Casinos and Bookmakers no longer accept credit card deposits as per new regulation issued by the UK Gambling Commission.
Payments at Casoola Casino
Making A Deposit
One of the benefits of playing at Casoola is that the online casino accepts a wide range of payment methods, allowing you to select your preferred method for deposits. Take a look below to discover what you can use at Casoola Casino:
- VISA/MasterCard: Available instantly
- Boku: Available instantly
- Paysafecard: Available instantly
- Skrill: Available instantly
- Neteller: Available instantly
- Trustly: Available instantly
- PayPal: Available instantly
- MiFinity: Available instantly
All of the payment options are completely free to use and there is no charge for making a deposit at Casoola Casino.
With the exception of some payment options, you can use all of the above methods for withdrawals at Casoola Casino. However, the time it takes for these payments to reach you varies depending on the method used, take a look below for more information:
- VISA/MasterCard: Within one to three business days
- Skrill: Almost instantly
- Neteller: Almost instantly
- Trustly: Almost instantly
- PayPal: Almost instantly
- MiFinity: Almost instantly
Unfortunately, Casoola Casino charges a 2% handling fee on all withdrawals with the minimum fee charged being £0.80.
Under rules from the UK Gambling Commission, anyone in the UK who registers at an online casino must verify their account before they can deposit and play games. To do this, you’ll need to provide Casoola Casino with the following documents:
- ID: Passport, driver’s license or ID card
- Address: Recent bank statement or utility bill
Once the documents have been shared with the customer support team, your account will be verified and you will be able to deposit and play games.
Casoola Casino takes customer support seriously and offers three main forms of contact. If you encounter a bug or require assistance you can call the team on 0800 029 4558 (UK) or 00356 2778 2825 (International) or you can email the team on email@example.com or firstname.lastname@example.org. Alternatively, feel free to launch the Casoola Casino live chat service if you’re a registered member.
Live Chat: Our Experience
When we opened the Casoola Casino live chat service we were asked to enter our email and full name. After submitting this we were forced to wait a minute or two before being greeted by a customer support agent. They welcomed us to the service and answered all of our questions. However, we did notice that they were somewhat slow at answering our questions, which was a little frustrating. Other agents we spoke to were faster but a few of them regularly copy and pasted text from the terms and conditions rather than talking to us directly. Still, the service was great and most of the agents we spoke to were friendly and went out of their way to help us.
Since Casoola Casino is a brand new site, it is completely mobile-friendly. Unfortunately, there is no official Casoola Casino mobile app, which means players are required to play in-browser by loading up the online casino in your smartphone’s internet browser and then logging in or signing up. Once logged in, you’ll be able to play all of your favourite mobile-friendly games, claim bonuses, make deposits and withdrawals, and more. However, it’s important to know that older games developed by Flash player may be incompatible with your smartphone device, these games can only be played on desktop and laptop computers.
Casoola Sister Sites
As mentioned, Casoola Casino is operated by Genesis Global Limited, a firm which owns several other online casino. This means that the Casoola Casino sister sites are Genesis Casino, Casino Gods, Pelaa, Spela, Spinit, Vegas Hero, Sloty, Casino Cruise, Casino Joy, Kassu, and more. If you enjoy playing here, we suggest you check out Casoola Casino sister sites Casino Gods and Kassu, both of which offer a great selection of games and promotions.
Casoola Casino is an online casino that offers a wide selection of games and several enticing bonuses for both new and regular players. The site features a unique design we haven’t seen anywhere else, and it accepts a wide variety of payment options which are all processed extremely quickly. If that isn’t enough, there’s a VIP scheme to enjoy, excellent customer support, and so much more.
However, we do understand that some users will be frustrated that there is no dedicated mobile app. Despite this, the casino is still mobile-friendly as customers can easily play in-browser. With all of this in mind, we’d highly recommend you try out Casoola Casino, particularly if you’ve read our Casoola review and agree with many of the points made.
Questions & Answers (FAQ)
Is there a Casoola no deposit bonus?
At the time of writing, there is no Casoola Casino no deposit bonus. However, the site does offer a range of other promotions for you to claim.
Who owns Casoola Casino?
Casoola Casino is operated by Genesis Global Limited, a firm which owns several other online casinos including Casino Gods and Genesis Casino, both of which offer a great selection of games and promotions.
Should I register at Casoola Casino?
We highly recommend Casoola Casino as it offers a great selection of games and promotions. It accepts most major payment options and processes withdrawals quickly. Find out more in our Casoola Casino review.