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Casino Cruise Review (2020)
Casino Cruise is an online casino that offers over 700 different casino games from some of the best game developers around. The site also runs a fantastic VIP Programme, offers regular promotions and has some great customer support. Owned by Genesis Global Limited, the casino possesses valid licenses from the UK Gambling Commission (License #45235) and the Malta Gaming Authority and has partnered up with charities BeGambleAware, Responsible Gaming Foundation and more to help problem gamblers and those at risk. It’s time to take a closer look at the online casino and find out whether it’s worth joining.
- Mobile-friendly and easy to use
- Over 700 different casino games
- Several exciting and fun promotions
- Payouts can be quite slow
- Somewhat long wait times for live chat
- High wagering requirements
Casino Cruise Promotions – Updated December 2020
Casino Cruise is giving away two welcome bonuses, although only one can be claimed by new users. The first is a 100% match bonus of up to £100 plus 200 free spins. According to Casino Cruise’s terms and conditions, you must deposit a minimum of £10 but deposits made via Skrill or Neteller are not eligible for the welcome offer. In addition, you must wager the bonus funds and all winnings from the free spins 60x before you can withdraw any winnings. The spins will be credited at a rate of 20 spins per day for 10 days. They have a £100 withdrawal limit and are only valid for 72 hours.
If the above casino welcome bonus isn’t enough for you, Casino Cruise is also giving away a £100 live casino bonus. According to the website, you’ll need to deposit a minimum of £10 to claim the bonus and the funds will need to be wagered 40x before anything can be withdrawn.
At the time of writing, there are no Casino Cruise bonus codes nor any Casino Cruise promo codes. This is great as it means you simply don’t have to hunt for any hard-t0-find codes simply to claim a bonus – just make a deposit and make sure it meets the minimum requirements!
In addition to the welcome offer mentioned above, Casino Cruise also offers a great range of other promotions. For example, it’s currently running a limited-time Christmas promotion offering bonuses worth £500,000 to users through raffle draws and unique slot tournaments.
In addition, Casino Cruise is running weekly Pragmatic Play slot tournaments featuring a £62,000 prize pool as well as daily random prize drops to give all players plenty of chances at making wins.
To offer its collection of over 700 different casino games, Casino Cruise has partnered with several leading game developers including Microgaming and NetEnt. After registering, you’ll also find games from NYX Interactive, Evolution Gaming, Play’n Go, Quickspin, Yggdrasil and Oryx Gaming. The variety of game developers means you’ll have a wider range of games to play and will be less likely to be bored.
After registering at Casino Cruise, you’ll have access to a huge selection of different games including slots, table and live casino. But what can you actually play? Let’s take a look.
Slot fans will have the largest catalogue of games to pick from. After signing up, you’ll be able to play games including Vikings, Starburst, Gonzo’s Quest, Avalon, Extra Chilli, Hugo, Big Bad Wolf, Wild-O-Tron 3000, Battle Royal, Banana Rock, Crystal Rift, Street Magic, House of Doom, Sweet Alchemy, Asgardian Stones, Big Win Cat and Wacky Panda.
If you want to make larger wins, you can play Casino Cruise’s selection of jackpots including Divine Fortune, Mega Fortune, Gunslinger, Fruit Bonanza, Treasure Nile, Wow! Pot, Lotsaloot Jackpot and Arabian Nights.
For those tired of slots, you can play classic table games such as European Roulette, Texas Hold’em, Vegas Single Deck Blackjack, Poker Pursuit, Progressive Red Dog, French Roulette, Baccarat Gold, French Roulette, Premiere Blackjack, Casino Hold’em, Baccarat, American Roulette, Single Deck Blackjack, Advanced Roulette, Cyberstud Poker, Super Fun 21 and so many more. You can also play several video poker games including All American Double Up, Joker Wild Double Up, All Aces Poker, Jacks or Better Poker, Deuces Wild, Jokers Wild and others.
Casino Cruise also offers a great collection of live casino games where real-life dealers are streamed directly to you, allowing you to interact with them and other players. The live games offered include Blackjack, Dream Catcher, Lightning Roulette, Baccarat, Speed Roulette, Three Card Poker, Dragonara, Caribbean Stud Poker, Speed Baccarat, Casino Hold’em, Blackjack Diamond VIP and so much more.
Casino Cruise also runs a VIP programme for loyal customers, awarding them with exclusive bonuses and promotions, invitations, gifts and other VIP benefits. All players can become a VIP, all you need to do is earn loyalty points as you play and once you’ve earned enough an agent from Casino Cruise’s VIP department will contact you and invite you personally.
There are three levels within the VIP programme:
- Deluxe Suite: You can enjoy personalised email support and customer service, birthday bonuses, anniversary fights and up to a 12 hour response time.
- Royal Suite: You can enjoy invitations to VIP events, receive your own personal VIP account manager, receive personal gifts and gain access to higher withdrawal amounts.
- President Suite: You can enjoy all of the above benefits and a welcome gift, express withdrawals, personal cashback offers and bonuses tailored to your personal needs and interests.
Important: As of 14th April 2020, UK Casinos and Bookmakers no longer accept credit card deposits as per new regulation issued by the UK Gambling Commission.
Casino Cruise accepts a variety of different payment options, allowing you to deposit in the method you prefer. At the time of writing, Casino Cruise accepts the following methods for deposits:
- VISA / MasterCard: Available instantly
- Boku: Available instantly
- Paysafecard: Available instantly
- Skrill: Available instantly
- Neteller: Available instantly
- EcoPayz: Available instantly
- Trustly: Available instantly
- PayPal: Available instantly
According to Casino Cruise, all deposits are completely free, though some methods will impose a restriction on how much you can deposit within a single transaction. For example, debit, credit and e-wallets all have a maximum deposit limit of £5,000 per transaction while Boku has a £30 limit and EcoPayz has a £1,000 limit.
To deposit money into your casino account, you need to log-in and click the ‘Deposit’ button at the top of every page. You can also navigate towards your account and find a deposit option there. After clicking that, you’ll need to select a payment option, provide relevant details, select how much you want to deposit and confirm the transaction. That’s it!
Most of the above methods can be used with withdrawals too. However, the time it takes for them to process and reach your account can vary. For example:
- VISA / MasterCard: One to three business days
- Skrill: Instantly
- Neteller: Instantly
- EcoPayz: Instantly
- Trustly: Instantly
- PayPal: Instantly
All withdrawals are free but you must withdraw a minimum of £10 per transaction. Meanwhile, Casino Cruise imposes a £1,900 withdrawal limit on all payment options.
To request a withdrawal, all you need to do is log-in and click the ‘My Accounts’ tab, then ‘Withdraw’ and you’ll be asked to select your preferred payment option. You’ll need to confirm several details, adjust how much you wish to withdraw and then confirm the transaction. When that’s done, you’ll need to wait a couple of days for the money to finally reach you.
Source of Funds
After requesting your very first withdrawal, the casino will ask you to verify your identity as required by the UK Gambling Commission.
When this happens, you’ll be asked to provide a valid photographic ID (Such as a passport, national citizenship card or driver’s license), proof of address (Such as utility bills or mortgage statements), bank statements and details of any payment options your using (Such as e-wallets, prepaid cards and debit or credit cards).
This process can take a while to complete, so we suggest you begin the verification process as soon as you sign up. Doing so will ensure that it’s done before you request your withdrawal, meaning you’re more likely to get it quicker.
About the Company
Casino Cruise was founded way back in 2015 and prides itself on delivering an unbeatable player experience through the games and promotions offered as well as the customer support. It also takes player security seriously and uses Secure Socket Layer connections for all transactions, making sure that all personal information is encrypted.
The casino website is also extremely mobile-friendly, which means that you can play on-the-go or from the comfort of your own home. Many of Casino Cruise’s games are built using HTML technology, which means they’re compatible on all smartphone devices. This means that you simply need to load up the casino website in your mobile browser, select the game you want to play and start gaming. It’s never been easier to play on your phone!
We’ve already mentioned that the casino prides itself on providing excellent customer support, but how can someone actually contact them? When you run into a problem at Casino Cruise, you can either email them on three separate addresses (email@example.com / firstname.lastname@example.org / email@example.com) or phone them on two different numbers (UK: 0800 1700 881 / International: 00356 277 82286). In addition, you can launch the casino’s live chat service, allowing you to talk to a customer agent directly.
Casino Cruise is owned by Genesis Casino Limited, one of the most popular casino firms around the world that owns several online casinos. At the time of writing, Casino Cruise’s sister sites include Casino Joy, Genesis Casino, Sloty, Spinit and Vegas Hero.
If you can’t make up your mind about the other Casino Cruise sister sites, or you’re looking to register at another Genesis Global Limited site, you can spin the Wheel Of Genesis. This handy feature, developed by Genesis Global Limited themselves, selects a casino site for you! What’s more, the Wheel Of Genesis displays each welcome bonus, allowing you to find one you’d enjoy the most!
Casino Cruise is a great online casino for anyone who enjoys playing a variety of different games including slots, table and live casino. It also offers a great range of promotions, accepts multiple payment options and provides excellent customer support. However, we do believe that the payouts take somewhat longer at Casino Cruise that at other online sites, which can be extremely frustrating for many players. We also thought that the wagering requirements were also quite high compared to other casinos. If that doesn’t both you, then feel free to sign up to Casino Cruise. It features some great games and promotions, enough to keep your excited and busy for a long time.
Questions & Answers (FAQ)
Are there any Casino Cruise free spins?
At the time of writing, Casino Cruise is giving all new users 200 free spins on a deposit of £10 or more. More information on the website’s promotions can be found in our review.
Where is the Casino Cruise login?
You can access the Casino Cruise by loading up the website and then hitting the ‘Log In’ button. You’ll need to enter the username and password you created at registration to successfully log in to the website. It’s that simple!
Who owns Casino Cruise?
As we stated in our Casino Cruise review, the online casino is operated by Genesis Global Limited, an operator which owns several online casinos including Genesis Casino, Casoola, and plenty more.
Where can I find Casino Cruise bonus codes?
At the time of writing, there are currently no Casino Cruise bonus codes available. This means it’s easy to claim a bonus or a promotion as you simply need to make a deposit.
Should I register at Casino Cruise?
We think Casino Cruise is a great online casino but we suggest you read our review of the website above to find out whether it suits your needs or not.