Casino Cruise is an online casino that launched back in 2015 and has become popular for its game selection and exciting bonuses.
Casino Cruise Review (2020)
Casino Cruise is an online casino that offers over 700 different casino games from some of the best game developers around. The site also runs a fantastic VIP Programme, offers regular promotions and has some great customer support. Owned by Genesis Global Limited, the casino possesses valid licenses from the UK Gambling Commission (License #45235) and the Malta Gaming Authority and has partnered up with charities BeGambleAware, Responsible Gaming Foundation and more to help problem gamblers and those at risk. It’s time to take a closer look at the online casino and find out whether it’s worth joining.
As of July 21st, the UK Gambling Commission has temporarily suspended Genesis Global Limited’s operating license due to compliance concerns. The UK Gambling Commission is set to launch a review and during this time, no new customers can register with this site and existing customers cannot play. We suggest you register with a different online casino – check our best casino suggestions here – for the time being, and check back later to find out when you can resume playing at all Genesis Global brands.
- Mobile-friendly and easy to use
- Over 700 different casino games
- Several exciting and fun promotions
- Payouts can be quite slow
- Somewhat long wait times for live chat
- High wagering requirements
Like most other online casinos, casino cruise is giving away a generous welcome package to new users. After completing the casino’s registration process, you can claim a 100% match bonus of up to £200. Following this, you can claim an additional three bonuses with your second, third and fourth deposits. With these bonuses, however, you’ll have to use bonus codes. For example:
- 2nd Deposit: 50% up to £200 with bonus code WCRUISE2U
- 3rd Deposit: 25% up to £300 with bonus code WCRUISE3U
- 4th Deposit: 25% up to £300 with bonus code WCRUISE4U
According to Casino Cruise’s terms and conditions, you must deposit a minimum of £10 but deposits made via Skrill or Neteller are not eligible for the welcome offer. In addition, you must wager the four bonuses 40x before you can withdraw any winnings gained from them and the bonuses are only available for 14 days.
Players can also claim a selection of free spins from Casino Cruise’s welcome offer. In addition to the bonus funds from your first deposit, you receive 200 free spins on NetEnt’s Starburst. From the day the bonus is credited to your account, you will receive 20 free spins each day for 10 days. According to Casino Cruise, the free spins are only valid for 72 hours and the maximum amount you can withdraw from the free spins is £100.
In addition to the welcome offer mentioned above, Casino Cruise also offers a great range of other promotions. For example, the Monthly Splash Bonus, which is only valid on the first Wednesday of the month, allows you to claim two 50% match bonuses of up to £100. Like the welcome offer, this bonus must be wagered 40x before anything can be withdrawn and you must deposit a minimum of £10.
There’s also Casino Cruise’s Monday Breeze promotion where you can claim a 25% match of up to £100 plus 10 free spins. The bonus will be automatically credited on a Monday to anyone who has deposited within the past seven days and has made two or more deposits. In addition, the bonus needs to be wagered 40x and is only valid for 14 days.
Weekend Freebie is a hugely popular promotion at Casino Cruise where players are rewarded with a special mystery prize on Thursday for the weekend. According to the terms and conditions, you must have made a deposit within the last seven days to qualify and have made two or more deposits that total £50 or more.
Casino Cruise’s Tuesday Pool Party bonus allows you to claim a 25% match of up to £100 on Tuesdays! Like Casino Cruise’s other promotion, this bonus must be wagered 40x and you must make a minimum deposit of £10. The online casino site enjoys rewarding its loyal customers with special bonuses and promotions, so it makes sure to send any new bonuses directly to your inbox.
Casino Cruise also runs a Cash Point promotion where players can exchange Cash Points for real cash. For every £20 wagered on any casino game, you receive one point. After collecting 1,000 points, you can exchange them for cash prizes.
According to Casino Cruise’s terms and conditions, the conversion rate is 100 points per £1. The points can be redeemed by heading to your account and clicking ‘My Home’. However, you can only redeem a maximum of £5,000 in cash bonuses per month while VIP players can redeem up to £20,000. Meanwhile, any unredeemed points will be removed after three months of inactivity.
To offer its collection of over 700 different casino games, Casino Cruise has partnered with several leading game developers including Microgaming and NetEnt. After registering, you’ll also find games from NYX Interactive, Evolution Gaming, Play’n Go, Quickspin, Yggdrasil and Oryx Gaming. The variety of game developers means you’ll have a wider range of games to play and will be less likely to be bored.
After registering at Casino Cruise, you’ll have access to a huge selection of different games including slots, table and live casino. But what can you actually play? Let’s take a look.
Slot fans will have the largest catalogue of games to pick from. After signing up, you’ll be able to play games including Vikings, Starburst, Gonzo’s Quest, Avalon, Extra Chilli, Hugo, Big Bad Wolf, Wild-O-Tron 3000, Battle Royal, Banana Rock, Crystal Rift, Street Magic, House of Doom, Sweet Alchemy, Asgardian Stones, Big Win Cat and Wacky Panda.
If you want to make larger wins, you can play Casino Cruise’s selection of jackpots including Divine Fortune, Mega Fortune, Gunslinger, Fruit Bonanza, Treasure Nile, Wow! Pot, Lotsaloot Jackpot and Arabian Nights.
For those tired of slots, you can play classic table games such as European Roulette, Texas Hold’em, Vegas Single Deck Blackjack, Poker Pursuit, Progressive Red Dog, French Roulette, Baccarat Gold, French Roulette, Premiere Blackjack, Casino Hold’em, Baccarat, American Roulette, Single Deck Blackjack, Advanced Roulette, Cyberstud Poker, Super Fun 21 and so many more. You can also play several video poker games including All American Double Up, Joker Wild Double Up, All Aces Poker, Jacks or Better Poker, Deuces Wild, Jokers Wild and others.
Casino Cruise also offers a great collection of live casino games where real-life dealers are streamed directly to you, allowing you to interact with them and other players. The live games offered include Blackjack, Dream Catcher, Lightning Roulette, Baccarat, Speed Roulette, Three Card Poker, Dragonara, Caribbean Stud Poker, Speed Baccarat, Casino Hold’em, Blackjack Diamond VIP and so much more.
Casino Cruise also runs a VIP programme for loyal customers, awarding them with exclusive bonuses and promotions, invitations, gifts and other VIP benefits. All players can become a VIP, all you need to do is earn loyalty points as you play and once you’ve earned enough an agent from Casino Cruise’s VIP department will contact you and invite you personally.
There are three levels within the VIP programme:
- Deluxe Suite: You can enjoy personalised email support and customer service, birthday bonuses, anniversary fights and up to a 12 hour response time.
- Royal Suite: You can enjoy invitations to VIP events, receive your own personal VIP account manager, receive personal gifts and gain access to higher withdrawal amounts.
- President Suite: You can enjoy all of the above benefits and a welcome gift, express withdrawals, personal cashback offers and bonuses tailored to your personal needs and interests.
Important: As of 14th April 2020, UK Casinos and Bookmakers no longer accept credit card deposits as per new regulation issued by the UK Gambling Commission.
Casino Cruise accepts a variety of different payment options, allowing you to deposit in the method you prefer. At the time of writing, Casino Cruise accepts the following methods for deposits:
- VISA / MasterCard: Available instantly
- Boku: Available instantly
- Paysafecard: Available instantly
- Skrill: Available instantly
- Neteller: Available instantly
- EcoPayz: Available instantly
- Trustly: Available instantly
- EntroPay: Available instantly
According to Casino Cruise, all deposits are completely free, though some methods will impose a restriction on how much you can deposit within a single transaction. For example, debit, credit and e-wallets all have a maximum deposit limit of £5,000 per transaction while Boku has a £30 limit and EcoPayz has a £1,000 limit.
To deposit money into your casino account, you need to log-in and click the ‘Deposit’ button at the top of every page. You can also navigate towards your account and find a deposit option there. After clicking that, you’ll need to select a payment option, provide relevant details, select how much you want to deposit and confirm the transaction. That’s it!
Most of the above methods can be used with withdrawals too. However, the time it takes for them to process and reach your account can vary. For example:
- VISA / MasterCard: One to three business days
- Skrill: Instantly
- Neteller: Instantly
- EcoPayz: Instantly
- Trustly: Instantly
- EntroPay: One to three business days
All withdrawals are free but you must withdraw a minimum of £10 per transaction. Meanwhile, Casino Cruise imposes a £1,900 withdrawal limit on all payment options.
To request a withdrawal, all you need to do is log-in and click the ‘My Accounts’ tab, then ‘Withdraw’ and you’ll be asked to select your preferred payment option. You’ll need to confirm several details, adjust how much you wish to withdraw and then confirm the transaction. When that’s done, you’ll need to wait a couple of days for the money to finally reach you.
Source of Funds
After requesting your very first withdrawal, the casino will ask you to verify your identity as required by the UK Gambling Commission. When this happens, you’ll be asked to provide a valid photographic ID (Such as a passport, national citizenship card or driver’s license), proof of address (Such as utility bills or mortgage statements), bank statements and details of any payment options your using (Such as e-wallets, prepaid cards and debit or credit cards). This process can take a while to complete, so we suggest you begin the verification process as soon as you sign up. Doing so will ensure that it’s done before you request your withdrawal, meaning you’re more likely to get it quicker.
About the Company
Casino Cruise was founded way back in 2015 and prides itself on delivering an unbeatable player experience through the games and promotions offered as well as the customer support. It also takes player security seriously and uses Secure Socket Layer connections for all transactions, making sure that all personal information is encrypted.
The casino website is also extremely mobile-friendly, which means that you can play on-the-go or from the comfort of your own home. Many of Casino Cruise’s games are built using HTML technology, which means they’re compatible on all smartphone devices. This means that you simply need to load up the casino website in your mobile browser, select the game you want to play and start gaming. It’s never been easier to play on your phone!
We’ve already mentioned that the casino prides itself on providing excellent customer support, but how can someone actually contact them? When you run into a problem at Casino Cruise, you can either email them on three separate addresses (email@example.com / firstname.lastname@example.org / email@example.com) or phone them on two different numbers (UK: 0800 1700 881 / International: 00356 277 82286). In addition, you can launch the casino’s live chat service, allowing you to talk to a customer agent directly.
Casino Cruise is owned by Genesis Casino Limited, one of the most popular casino firms around the world that owns several online casinos. At the time of writing, Casino Cruise’s sister sites include Casino Joy, Genesis Casino, Sloty, Spinit and Vegas Hero.
If you can’t make up your mind about the other Casino Cruise sister sites, or you’re looking to register at another Genesis Global Limited site, you can spin the Wheel Of Genesis. This handy feature, developed by Genesis Global Limited themselves, selects a casino site for you! What’s more, the Wheel Of Genesis displays each welcome bonus, allowing you to find one you’d enjoy the most!
Casino Cruise is a great online casino for anyone who enjoys playing a variety of different games including slots, table and live casino. It also offers a great range of promotions, accepts multiple payment options and provides excellent customer support. However, we do believe that the payouts take somewhat longer at Casino Cruise that at other online sites, which can be extremely frustrating for many players. We also thought that the wagering requirements were also quite high compared to other casinos. If that doesn’t both you, then feel free to sign up to Casino Cruise. It features some great games and promotions, enough to keep your excited and busy for a long time.