Play UK is a new online casino owned by Nektan that offers a range of casino games, a generous welcome package as well as some great customer support.Play Now 18+. Gamble responsibly. New Customer Offer New customers only. First 3 deposits only. Min deposit £10, Max bonus £500 + 50 spins on starburst, Selected slots only. 4x conversion, 40x wagering, T&C's apply. 18+. Gamble Responsibly. Click 'Claim Bonus' to read full T&Cs Claim Bonus
PlayUK – Casino Review
PlayUK is a new online casino that launched back in 2018. It offers a nice range of online casino games including slots, jackpots, table and live casino games. In addition, it offers countless promotions, accepts various payment options and offers some great customer support.
Owned by Nektan, the casino possesses a valid license from the UK Gambling Commission (License #39107) and has partnered with charities such as GamStop, BeGambleAware and GamCare.
If you’re interested and want to find out more, just continued reading our Play UK Casino review.
Pros & Cons
- Over 600 different casino games
- Great customer support
- No deposit free spins
- Withdrawals can take several days
- High wagering requirements
- Website feels outdated
To offer you its collection of online casino games, Play UK has teamed up with several leading game providers including RabCat, 1X2 Gaming, Nektan, Leander, Thunderkick, Cryptologic, Genesis, iGaming2Go, NYX Gaming, Big Time Gaming, Quickspin, Microgaming, NetEnt, ELK Studios, 2By2Gaming and NextGen Gaming.
You’ll also find games by Red Tiger Gaming, Foxium, Eyecon, Iron Dog, Konami, Pragmatic Play, Rising Entertainment, Bet Digital, Realistic Games, Scientific Gaming, Blueprint Gaming and much more.
Play UK Casino offers around 650 different casino games. We’ve already touched on what the type of games offered but we now think it’s time to take a closer look at the games available at the casino.
The slots available at Play UK include Cash Of Kingdoms, Snow Leopard, Wild Scarabs, Asgard, Jack And The Beanstalk, Wild Toro, Diamond Mine, Planet Of The Apes, Shogun Of Time, It’s Magic, Witchcraft Academy, Thunderstruck II, Easter Island, Anchorman, Spartacus and many more.
If you want to land larger wins you can play the casino’s jackpot slots which include Golen Goddess, WinStar, Divine Fortune, Super Spinner, Genie Jackpot, Worms Reloaded, Isle O’ Plenty, Wolf Run, The Pig Wizard and several others.
If slots aren’t your thing you can always play Play UK’s table games. These include Blackjack Classic, Roulette, Punto Banco, Hi-Lo Blackjack, American Roulette, Blackjack Professional, Pontoon, Texas Hold’em and European Blackjack.
Players seeking an authentic experience can play the casino’s live casino games where real dealers are streamed directly to you, allowing you to interact with them and other users. The games offered here include Blackjack Silver, Baccarat Control Squeeze, Three Card Poker, Dragon Tiger, Caribbean Stud Poker, Immersive Roulette, Baccarat, Football Studio, French Roulette Gold, Casino Hold’em, Double Ball Roulette, Diamond VIP, Speed Roulette, Blackjack Party, Immersive Roulette, Auto Roulette and several more variations.
Scratchcards And Instant Win Games
If you want to take a break from the above games, you can always opt for scratchcards and instant-wins which are much more relaxing. The games offered at Play UK include Supreme Football, Lil’ Lady Bingo, The Boss Loto, Wheel Of Fortune, Slingo, Mayan Bonus, Triproll, Breaking Bad, Oil mania, Pixies Of The Forest, Diamond and so much more.
Promotions and Bonuses
Play UK is providing new players with a generous welcome package which features three different bonuses. They are:
- First Deposit: 200% up to £50 plus 50 spins on Starburst
- Second Deposit: 100% up to £200
- Third Deposit: 50% up to £250
According to the terms and conditions, you must deposit a minimum of £10 for each of the three deposits. In addition, the bonus must be wagered 40x before anything can be done and this must be completed within 28 days of the bonus being credited to your account. In addition, winnings from the 50 bonus spins must be wagered 40x and can only be used on NetEnt’s Starburst.
While many online casinos do not offer no deposit bonuses, Play UK does. Users who successfully register at the casino and verify their mobile number are credited 10 bonus spins on Starburst.
According to the terms and conditions, the spins are only available for seven days but the winnings remain in your account for 28 days. However, the winnings must be wagered 100x before they can be withdrawn and failure to complete the wagering requirement will result in the winnings being forfeited.
Some online casinos require you to enter a promo code or bonus code to claim a bonus or enter a promotion. However, Play UK does not. Instead, all bonuses are automatically credited to your account, making the entire process incredibly easy for you.
Like most online casinos, Play UK Casino also runs timed promotions. For example, the casino is currently running a Weekend Bonanza promotion throughout March where users can claim an additional 20 spins on Asgard by depositing £20. However, winnings from the spins must be wagered 35x before anything can be withdrawn and the spins are only valid for seven days.
Play UK are also running a promotion where users can claim a 20% match of up to £100. This promotion is only valid throughout March and players must deposit a minimum of £20. In addition, the bonus must be wagered 35x before anything can be withdrawn.
Finally, Play UK are running a promotion allowing users to claim 20 or 50 bonus spins. Users who opt-in to the promotion and deposit £20 receive 20 spins on Wolf Gold and users who deposit £40 receive 50 spins on Wolf Gold. Winnings from the spins must be wagered 35x in order to be withdrawn.
In addition to offering all of the above promotions and bonuses, Play UK also runs a VIP Club that consists of four different levels; Silver, Gold, Premier and Elite. Each level provides users with different bonuses and rewards and users who are part of the Elite and Premier levels have access to a unique 5 to 10% cashback bonus.
To become a VIP Club member, you’ll need to have deposited a certain amount of money. To enter the Silver VIP level, you’ll need to have deposited a minimum of £2,000. To reach Gold you’ll need to deposit £5,000, to reach Premiere you’ll need to deposit £10,000 and to reach Elite, the final level, you’ll need to deposit £20,000.
The rewards offered at the VIP Club include personal account managers, exclusive promotions and bonuses, special birthday gifts, faster withdrawal times and much more.
Play UK accepts several major payment methods, allowing you to deposit in your preferred payment method. At the time of writing, the methods accepted are:
- VISA / MasterCard: Available immediately
- PayPal: Available immediately
- Skrill: Available immediately
- Neteller: Available immediately
- Trustly: Available immediately
- Paysafecard: Available immediately
- Boku: Available immediately
While most of the above deposits are free, Play UK will deduct a 15% fee from your deposit via Boku. Other deposits will be completely free of charge.
With the exception of Boku, you can use all of the above payment methods for withdrawals. However, the time it takes for them to process and reach your account can differ depending on the method chosen. Take a look below for more information:
- VISA / MasterCard: Up to five business days
- Paysafecard: Up to five business days
- Skrill: Up to three business days
- Neteller: Up to three business days
- Trustly: Up to five business days
- PayPal: Up to three business days
While users may be deposited for deposits, all withdrawals at Play UK are free. This means you won’t have to face any additional charges. It’s also important to note that Play UK will process withdrawals for three days before sending the payments out to you.
Sometime after registering at the online casino, Play UK will prompt you to verify your account by sharing documents. These documents should confirm your home address, your identity and your payment method. To do this, you’ll need to send Play UK the following documents:
- Identity: Passport, citizenship card or driver’s license
- Address: A bank statement or utility bill no older than three months
- Payment: Scans of the front and back of your credit or debit card or screenshots of your bank or e-Wallet accounts
This process can take several days to complete so we suggest you try and verify your account as soon as you can. Most people are left frustrated as they forget about the process until the casino pauses their withdrawal process.
Play UK, like all other Nektan websites, believes in customer support and works hard to provide you with the best possible service. There are three ways of contacting the casino’s customer support team:
- Telephone 4420 3621 7524
- Email [email protected]
- Launch live chat
According to Play UK, the site’s email service operates 24/7 but the phone line and live chat service are only accessible between 8 AM and midnight, seven days a week. This can be frustrating for someone who is playing out-of-hours and needs immediate help.
Live Chat: Our Experience
When we launched Play UK’s live chat service, we were immediately greeted by a customer support agent. They were friendly and helpful and answered all of our questions quickly. However, we found that they often replied with short answers and we had to repeatedly ask them to expand on their answers.
If you run into a problem, we suggest you take advantage of Play UK’s live chat service as the agents are incredibly helpful and friendly. If you’re playing out-of-hours, we suggest you use the email feature as the team vows to reply within 24 hours.
Like all other Nektan websites, Play UK is mobile-friendly. However, you can only play at the casino through your smartphone browser as the casino does not offer a dedicated mobile application.
You can do this by launching your smartphone’s internet browser and then loading up the website. From there, you’re free to log-in and play games or register. The mobile site functions similarly to the desktop site, allowing you to swipe through the games, claim bonuses and do everything else you can on desktop computers or laptops.
The main difference between the mobile site and desktop site is that older games developed with Flash will be unplayable on mobile as most smartphones are incompatible with Flash Player.
If you enjoy playing at Play UK you’ll be glad to hear that the casino has several sister sites which all offer great bonuses, promotions and a huge selection of games.
Play UK is owned by Nektan (Gibraltar) Limited which also owns Lightning Wilds, Pretty Riches, Bonzo Spins, Captain Wins, City AM Casino, Cloud Casino, Coin Falls, Dumbo Casino, Fortune Frenzy, Cloud Casino, Monster Casino, Mobile Casino, Clover Casino, Fruity Vegas and so much more.
Play UK is a great online casino website if you enjoy a variety of games. The site functions like most other Nektan websites but features a more nuanced theme, though it does feel outdated. You’ll find a huge selection of games, several exciting promotions as well as good customer support.
Like with other Nektan websites, we have to point out that Play UK takes significantly longer to process withdrawals which can be frustrating for long-time players used to quick payments from other online casinos.
If that doesn’t bother you and you believe you would enjoy gaming at Play UK, why not register at the online casino today and register?