Grand Ivy Casino
Grand Ivy dubs itself the most thrilling online slots and casino experience, and with its plethora of different games, various payment methods and unique promotions, we’re going to have to agree.Visit Casino 18+. Gamble responsibly. New Customer Offer 18+. New players only. One bonus offer per player. Minimum deposit £20. Max bonus bet is £5. Bonus spins on selected games only and must be used within 72 hours. Bonus funds must be used within 30 days otherwise any unused bonus shall be removed. Bonus funds are 100% match up to £300 on your 1st deposit, 25% match up to £800 on your 2nd deposit, and 50% match up to £400 on your 3rd deposit. Bonus funds are separate to Cash funds, and are subject to 35x wagering the total bonus, cash & bonus spins 18+. Gamble Responsibly. Click 'Claim Bonus' to read full T&Cs Claim Bonus
Grand Ivy Casino Review (2020)
Founded in 2016, Grand Ivy is a brand owned by White Hat Gaming which has been described as one of the most player-friendly providers in the industry. The online casino offers a huge collection of slots, scratch cards, table and live casino games from popular developers. Owned by White Hat Gaming Limited, the casino possesses a valid license from the UK Gambling Commission (License #52894), Malta Gaming Authority and has partnered up with gambling charities such as GamStop and GamCare. So does Grand Ivy cling to its roots as a friendly place to play, or is it a just another offshoot with the same old games? Read on to find out.
- Fair wagering requirements
- Huge collection of casino games
- Casino is completely mobile-friendly
- No phone support
- Longer payout times
- Bonuses require large deposits
To offer you its collection of over 600 different games, Grand Ivy has partnered with several leading software developers including NetEnt, Microgaming, Thunderkick, Play’n Go and Evolution Gaming. In addition, you’ll also have access to games by Nextgen Gaming, Foxium, Fantasma, Inspired, Merkur, RabCat, 1X2 Gaming, Bally, Big Time Gaming, BlaBlaBla, Barcrest, 2By2Gaming, Adoptit, Blueprint Gaming, Red Tiger, Fortune Factory Studios, Scientific Games, Realistic, Sigma Gaming, Triple Edge Studios, Elk Gaming, Games Warehouse, NYX Gaming, Leander, WSM, and others. The huge number of providers featured at the casino means there will be a ton of variety when it comes to gaming. This also means you’re far less likely to get bored as something new is always added.
We’ve already mentioned that Grand Ivy offers you well over 600 games including slots, scratch cards, table and live casino games. But what can you actually play?
Some of the slots available at Grand Ivy include Wild Nords, The Great Albini, Raging Rex, Egg-Spendables, Tex Co Co, Reactor, Book of Oz, Banana Rock, Valkyrie, Primal Megaways, Vikings, Snow Leopard, Crystal Rift, Tiger Rush, Dr. Jekyll Goes Wild, Romanov Riches, Polter Heist, Rise of Olympus, House of Doom and so much more.
If you want to earn larger wins, you can try some of Grand Ivy’s jackpot games which include Divine Fortune, Diamond Jackpots, Wish Upon A Leprechaun, WinStar, Hall of Gods, Slots O Gold, Andy Capp, Star Spinner, Golden Money Frog and more.
For those of you who are tired of slots, you can always try out some of Grand Ivy’s classic table games which include European Roulette, Classic Blackjack Gold Series, All Aces Poker, Jack or Better, American Roulette, French Roulette, European Roulette, Roulette Master, Blackjack Pro, Double Exposure Blackjack, Oasis Poker, Casino Hold’em, Punto Banco, Pontoon, Odd One In, Red Dog, Sharp Shooter, Texas Hold’em and so much more.
Grand Ivy also offers a selection of live casino games for anyone seeking an authentic casino experience. In live games, real-life dealers are streamed directly to you, allowing you to interact with them and other players. The games offered here include Dream Catcher, Roulette, Casino Hold’em, Football Studio, Three Card Poker, Ultimate Texas Hold’em, Dragon Tiger, Caribbean Stud Poker, Blackjack, Auto Roulette, Common Draw Blackjack and VIP Roulette.
In addition, Grand Ivy also offers several casual and scratch card games which include Snake Charmer Scratch, Irish Eyes Scratch and Pots O Luck.
Promotions and Bonuses
Free Spins and No Deposit
We’ve found some websites reporting that the Grand Ivy Casino had previously offered a no deposit bonus of 50 free spins to newly registered users. According to the terms and conditions, the free spins could only be used on NetEnt’s Guns N’ Roses and winnings from the free spins needed to be wagered 35x.
After speaking to a customer agent, we discovered that the online casino doesn’t offer the 50 free spins no deposit bonus mentioned above to users registered in the UK. Instead, the online casino is offering a generous welcome package which you can find out about below.
The Grand Ivy Casino is awarding its customers with an exciting welcome package that consists of three individual bonuses, all amounting to an eye-catching £1,500 plus 100 bonus spins. The bonuses are:
- 1st Deposit: 100% match of up to £300 plus 25 spins on Starburst
- 2nd Deposit: 25% match of up to £800 plus 50 spins on Aloha Cluster Pays
- 3rd Deposit: 50% match of up to £400 plus 25 spins on Gonzo’s Quest
According to the terms and conditions, users must deposit a minimum of £20 and have to wager the bonus funds and cash deposit combined 35x. In addition, winnings from the free spins are capped at £200 and the bonus funds are only valid for 30 days. If the wagering requirement hasn’t been completed by then, the bonus funds are forfeited. Lastly, the free spins are only valid for 72 hours once credited to your account and must be used before then. On the plus side, you get 500 loyalty points for Grand Ivy’s VIP programme when you sign up, but more on that later.
The Grand Ivy Tour
The Grand Ivy is also giving players a chance to win a Mercedes-Benz through a prize draw each month. To enter, users must have earned an Ivy Ticket. Ivy Tickets are earned for every 1,000 Ivy Points and you earn one Ivy Point for every £10 wagered on the website. Players can claim an unlimited number of Iy Tickets but the winner of the Mercedez-Benz is chosen randomly at the end of each calendar month.
The Grand Ivy likes to send exclusive bonuses and promotions via SMS and email to users. These promotions, which are only available for a limited time, can only be redeemed with the promo code displayed in your SMS or email. To claim the bonus, you’ll need to log-in, click ‘Enter Code’ and then type in the promo code displayed in your email or SMS. Once you’ve done that, you’ll be able to enjoy your brand new bonus!
Like most other online casinos, the Grand Ivy Casino runs its own VIP Club where users can claim exclusive promotions and offers. There are four different levels within the VIP Club and all of which offer different rewards and bonuses. For example, the Silver membership offers a birthday gift or special bonus, entries to private tournaments and exclusive VIP promotions each week. Meanwhile, the Platinum membership offers seasonal loyalty gifts, tailor-made offers, no withdrawal limits and so much more. According to a customer support agent, Grand Ivy Casino monitors accounts and invites users to the VIP Club personally.
The Grand Ivy Casino also runs a loyalty scheme where players collect loyalty points as they play casino games. For every £10 wagered, you receive two points which can then be exchanged for exclusive casino bonuses. For every 1,000 loyalty points, you receive a £5 bonus. Subsequently, 2,000 points equal £10 and so on. However, the bonus must be wagered at least once before it can be withdrawn.
Important: As of 14th April 2020, UK Casinos and Bookmakers no longer accept credit card deposits as per new regulation issued by the UK Gambling Commission.
The Grand Ivy Casino accepts a number of different payment options, allowing you to deposit in the method you prefer without any problems. At the time of writing, The Grand Ivy accepts the following options for deposits:
- VISA / Mastercard: Available Instantly
- Paysafecard: Available instantly
- EntroPay: Available instantly
- Bank Transfer: Available instantly
Strangely enough, The Grand Ivy doesn’t seem to allow UK-based users to deposit via Neteller and Skrill despite displaying their logos at the bottom of the website. Regardless, all deposits through Grand Ivy are free and you will not be charged for anything.
To make a deposit, you’ll need to register at The Grand Ivy and then log-in. Once you’ve done this, click ‘Deposit’ at the top of the screen and enter the amount you wish to deposit. After this, click the payment option you want to use, provide the relevant information and then confirm the transaction. That’s it, the money will then be ready for you to play with!
With the exception of Paysafecard and EntroPay, all of the above payment options can be used for withdrawals. However, they can take much longer to process and reach your account than deposits do. To find out how long they take, just look below:
- VISA / Mastercard: Up to two business days
- Paysafecard: Up to two business days
- EntroPay: Up to two business days
- Bank Transfer: Up to two business days
According to The Grand Ivy’s terms and conditions, withdrawals are processed within 24 hours and are sent to you shortly after. You are not charged any additional fees for requesting withdrawals, which is great.
If you want to request a withdrawal, you’ll need to log-in and navigate towards your account. From there, click ‘Withdraw’ and select the amount of money you wish to withdraw. You can select which method to use (Though Grand Ivy prefers you to use the same method used for deposits) and enter any relevant information. Once that’s done, you click ‘Submit’ and then wait for the money to arrive.
The Grand Ivy works to protect you and yourself personal information. The site features 256-bit encryption, utilises software online banks use and also monitors all transactions made through the website.
Source of Funds
When you request your first withdrawal or deposit a certain amount of money, The Grand Ivy, following rules imposed by the UK Gambling Commission, will want to verify your identity. When this happens, you’ll need to provide a copy of your passport, national citizenship card or driver’s license along with a recent utility bill, bank or mortgage statement or payslip. You may also need to scan or provide a photo of the card you used to deposit with.
When you run into a problem while playing at an online casino, it’s important the side provides you with several methods you can use to contact the casino’s customer support team. The Grand Ivy does just that, allowing you contact its team in two different ways. You can either email them on firstname.lastname@example.org or through a form on their website or you can launch The Grand Ivy’s live chat service.
Live Chat: Our Experience
When we first launched The Grand Ivy Casino’s live chat service, we were immediately greeted with a customer support agent who responded to our questions within seconds, provided us with relevant information and went out of their way to help us. Everything was clearly communicated and they were extremely friendly too, which was nice. If you do run into a problem at The Grand Ivy, we suggest you launch the site’s customer support and start chatting. The service is easy to use and the agents we spoke to were quick to reply, friendly and incredibly supportive.
The Grand Ivy Casino prides itself on being mobile-friendly. The mobile site is easy to navigate and use and most of the games on the desktop site are available on mobile too, which means you can play all of your favourite games while on-the-go or from the comfort of your own home. In addition, you can play at The Grand Ivy simply by loading it up through your smartphone’s browser. There’s no need to download a dedicated app and take up precious storage on your device! Phew!
The Grand Ivy Casino is owned by White Hat Gaming Limited, a white-label casino company which also owns numerous other sites including G’Day Casino, Main Stage Bingo, Diamond 7 Casino, 21 Prive, Dream Jackpot, Playzee, Slots Cafe, Spin Land and so much more. If you enjoy playing at Grand Ivy, you’ll also enjoy sites such as Temple Nile, Casimba, Dream Jackpot, Miami Dice, Spin Rider, Dream Vegas, Spin Station and Fruity Casa. We certainly loved them!
Grand Ivy is a great online casino for anyone who enjoys have a wide variety of games to play including slots, scratch cards, table and live casino. Its customer support is some of the best we’ve experienced and its welcome package is incredibly generous.
However, we’re somewhat disappointed with the lack of payment options accepted at Grand Ivy. It’s frustrating that users located in the UK cannot use Skrill or Neteller despite it being advertised at the bottom of the website and some users may feel disappointed over the lack of promotions available. If this doesn’t both you, however, then we suggest you sign up and take advantage of the site’s loyalty program, great customer support and fun games. Why not register and try it out today?