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Casimba Casino Review (2020)
Casimba Casino is an online casino that offers a wide range of casino games from several popular game developers. After registering, you’ll have access to slots, jackpots, scratchcard, table and live casino games. launched back in 2017. It also runs several exciting promotions and offers you some generous bonuses.
Owned by White Hat Gaming Limited, Casimba Casino possesses licenses from the UK Gambling Commission (License #), the Malta Gaming Authority, Curacao and the Swedish Gambling Authority. In addition, Casimba has partnered with BeGambleAware, GamStop and GamCare to ensure responsible gambling. So take a read through our Casimba review to find out what makes this online casino so popular.
- A fantastic experience on desktop and mobile
- A generous welcome package
- Super quick registration. We love it!
- No telephone support
- A lot of restricted countries
- Registration required for real and demo games
Casimba offers almost 800 games and to do so, it’s partnered with several leading game developers including NetEnt, Evolution Gaming, Big Time Gaming, Microgaming and more, all of which contribute to the exciting and dynamic feel of the site. After signing up, you’ll also have access to games by Merkur Gaming, NYX Interactive, QuickSpin, 1X2 Gaming, 2By2 Gaming, Bally, Barcrest, Adoptit Publishing, Bla Bla Bla Studios, Elk Gaming, Concept Gaming, Colossus Bets, BetDigital, Blueprint Gaming, Just For The Win, Games Warehouse, Foxium, Leander, Fortune Factory, Felt, Fantasma, Playko, Play’n Go, Rabcat, Scientific Games, Sigma Gaming, Spike Games, Thunderkick, WMS and so many more.
The variety of game providers used at Casimba means all of the games offered on the site will have unique gameplay mechanics and exciting special features. Since new games are constantly being developed, you’ll always have something new to play too!
We’ve already mentioned that Casimba offers almost 800 different casino games, but what exactly can you play at the online casino? Well, it’s time to find out.
After signing up at Casimba, you’ll have access to the site’s huge collection of slot and jackpot games. Some of the slots available include Gunslinger, Cubic Fruits, Grim Muerto, Wild Falls, Ancient Script, Lucky Valentine, Desert Cats, Eggspendables, Neo Spin, Force of Nature, Tex Co Co, Centurion, Battle Royal, Showdown Saloon, Valkyrie, Who Wants To Be A Millionaire, Banana Rock, Crystal Rift, Spin Doctor, Tiger Rush, Luchla Legends, Dr Jekyll Goes Wild, Romanov Riches, House of Doom, Iron Girl, Street Magic, Clock Clock Mice, Angel’s Touch, Frogs ‘n Flies, Anchorman and so many more.
To make larger wins, you can always check out Casimba’s collection of jackpots which include Mega Moolah, Divine Fortune, Super Spinner, Slots O Gold, Ave Caesar, Mega Fortune, Andy Capp, WUXing, Apollo: God of the Sun, Star Spinner, Golden Money Frog, Lion Festival, Naked Gun, Treasure Nile, Super Diamond Deluxe, Cosmic Fortune, WowPot, Fruit Fiesta 5 Reel and so many more.
If none of that interests you and you’d rather play some classic table games, Casimba has you all sorted out. You can play European Roulette, Classic Blackjack, Pontoon, Double Ball Roulette, American Roulette, Three Card Hold’em, Punto Banco, Odd One In, Red Dog, Buster Blackjack, European Roulette, Baccarat, Texas Hold’em, French Roulette, Six Shooter, Double Exposure Blackjack, Roulette Master and many more variations.
For those of you seeking an authentic casino experience, you can try Casimba’s live casino games which include Texas Hold’em Bonus, Dragon Tiger, Ultimate Texas Hold’em, Caribbean Stud Poker, Roulette, Dream Catcher, Lightning Roulette, Football Studio, Casino Hold’em, Blackjack, Three Card Poker and a few others.
Some people enjoy more casual games, and Casimba definitely caters to that. The popular online casino offers scratchcards such as Snake Charmer Scratch, Pots O Luck, Irish Eyes Scratch and virtual football games which allow you to wager on results. On top of that, there are a handful of video poker games including Aces and Eights, Deuces Wild Double Up, Joker Wild Double Up, Jacks or Better, All American Double Up and DJ Wild Stud Poker.
Promotions and Bonuses
Casimba has an industry-leading welcome bonus. After signing up, you’ll be able to claim a 100% match of up to £500 plus an additional 50 bonus spins on Starburst. In addition to this, Casimba also rewards you for making your second and third deposits! You can claim a 25% match of up to £1,000 plus 50 spins on Starburst, Gonzo’s Quest or Twin Spin with your second deposit and then a 50% match of up to £500 plus 25 spins on any NetEnt game with your third deposit.
But are there any catches? The welcome package is only available to players who are 18+, and as you would expect there’s only one bonus offer per player. The minimum deposit is just £20, and the maximum bonus bet is £5. The bonus funds and deposit combined must be wagered 35x before anything can be withdrawn and this must be done before the funds expire in 30 days. Along with this, winnings from the bonus spins are capped at £100, must be wagered 35x and, if unused, expire after 72 hours.
No Deposit Free Spins
On top of all of that, you also get 20 Casimba no deposit free spins on Fortunium for completing registration and verifying your identity. According to the terms and conditions, winnings from these spins are capped at £20 and must be wagered 35x before anything can be withdrawn.
Many online casinos require you to enter a bonus code in order to claim a special promotion. Casimba casino does not require to you to enter any code to claim a bonus since all of their promotions and bonuses are automatically credited to your account.
Casimba loves to reward its users with regular promotions and bonuses which change every few weeks. At the time of writing (October 2018), Casimba is running a competition allowing users to win tickets to five-star safari in South Africa or a holiday to Thailand. The competition occurs each month and to win, you’ll have to collect Casimba Points to enter the monthly prize draw, which is done through wagering. For example, for every £10 wagered, you’ll earn one Casimba Point and for every £50 wagered, you’ll earn five Casimba Points. When you collect 1,000 Casimba Points, you’ll be entered into the monthly prize draw.
According to Casimba terms and conditions, each Casimba Point (£10) must be wagered 2x. There is no maximum number of tickets you can earn and your points are set back to zero for every month. Lastly, the prize is drawn when 30 Casimba users have earned 1,000 points.
Casimba Casino also runs a VIP Club comprised of four different levels; Silver, Gold, Diamond and Elite. You can become a VIP when signing up and filling out a special form. Casimba’s customer agents will then review all information and decide whether to invite you to their VIP Club. If your application to the VIP Club is rejected you don’t have anything to worry about. Just continue playing and customer support agents will contact and invite you to the VIP Club.
Each level of the VIP Club rewards customers differently. The silver membership will reward you with cashback offers, 24/7 VIP support, priority withdrawals, exclusive promotions and events as well as birthday Loyalty Points. The diamond membership, meanwhile, will reward you with bigger bonuses, better promotions as well as higher withdrawal limits, daily bonus reviews, a personal VIP account manager, a birthday gift and so much more.
Casimba is also running a loyalty program where you collect Loyalty Points which can be redeemed for special prizes. Points are earned for every £10 wagered on a game, though the points earned differs depending on the game wagered on. To give you a head start, you receive 500 free Loyalty Points on your first deposit. After collecting 1,000 Loyalty Points, you’ll be able to exchange them for bonus funds and more. According to Casimba, 1,000 Loyalty Points is equivalent to £5 in bonus funds. However, the redeemed bonus funds must be wagered 35x before they can be withdrawn.
Like most other online casinos, Casimba accepts most major payment options, giving you the freedom to choose how to deposit. At the time of writing, Casimba accepts the following methods for deposits:
- VISA / MasterCard: Available instantly
- EntroPay: Available instantly
- Bank Transfer: Available instantly
According to Casimba Casino, all deposits are completely free, though Casimba suggests you should check with your bank before depositing as they may charge you a small fee.
Note: To make a deposit, all you need to do is register, log-in and click the ‘Deposit’ button in the upper right-hand corner of the screen. You’ll need to enter the amount you wish to deposit, choose whether you want a bonus or not and then select your preferred payment options. You’ll probably have to fill in the required information for the payment method selected. Once that’s all done, you can confirm the transaction and then enjoy your Casimba’s games!
With the exception of Paysafecard, you can use all of the above options to request withdrawals. However, the time it takes for these payments to process differs depending on the option and how much is being withdrawn. For example:
- VISA / MasterCard: Three to five business days
- EntroPay: Three to five business days
- Bank Transfer: Three to five business days
According to Casimba, all payments are held in a pending state for 48 hours immediately after being requested. During this time, the withdrawals can be reversed, allowing you to play with the money. Following the 48 hour pending, the payments are sent directly to you.
Note: To request a withdrawal, all you need to do is click ‘My Account’ in the upper left-hand corner of the screen. You’ll then need to click ‘Withdraw’, enter your password and the amount you wish to select. After this, choose the method you wish to use and enter your bank name and IBAN number. Submit the request and then just wait for the payment to reach you.
Under rules by the UK Gambling Commission, you’ll be required to provide evidence verifying your account. You will need to provide Casimba Casino documents that prove your identity (Passport, national citizenship card or driver’s license), proof of address (Recent utility bill, bank statement or mortgage statement) and proof of income (Payslips, pensions or proof of an award or winnings).
You may also need to provide evidence of your payment options. This can include screenshots of your bank or e-Wallet accounts or scans of your credit or debit cards. Verifying your identity can take a while and it must be completed before withdrawals are paid to you, which means this will slow down the time it takes for you to receive your withdrawal. We suggest you start this process as soon as you can, doing so will mean your account will be verified quicker and your deposit will be paid out sooner.
PayPal, Skrill and Neteller
During a live chat discussion with a customer support agent, we were informed that Casimba Casino had previously accepted PayPal, Skrill and Neteller as valid payment options but no longer does so. The payment options were allegedly removed for unknown reasons but the support agent suggested that the site is working on bringing the payment methods back in the future.
July 2019 Update: Casimba Casino are still not offering PayPal, Skrill and Neteller as payment methods. When asked why, customer agents refused to respond but they did inform us that Casimba Casino has also removed Paysafecard as a valid method.
When you run into a problem at an online casino, it’s important the site offers you a way to contact them. Casimba Casino does exactly that, allowing you to contact its 24/7 customer support team by emailing firstname.lastname@example.org or via Casimba’s live chat.
Live Chat: Our Experience
When we first launched Casimba’s live chat service, we were told we were second in the queue. After several minutes, we were greeted by a customer support agent who appeared friendly and eager to help. We found that the agent was incredibly helpful and answered all of our questions quickly. If you do run into a problem, we suggest you take advantage of Casimba’s live chat service. It’s more likely that your problem will be resolved sooner than if you decide to email the support team.
Casimba Casino is extremely mobile-friendly. While the online casino doesn’t have a dedicated app you can download from the Apple App Store and Google Play Store, you can play at Casimba through your smartphone’s browser. The mobile website allows you to scroll through by swiping around the online casino. Most of the games featured on the desktop site are available on the mobile website too though the only major difference we spotted between the two was that all the mobile site was missing a ‘Table’ game category. Instead, all table games can be found in the ‘Live’ category. It’s important to note that older games which were built using Flash Player may not be compatible with your Apple smartphone device which can be frustrating if it’s one of your favourite games.
Casimba Casino is owned by White Hat Gaming Limited, a firm which owns several other hugely popular online casinos. This means the Casimba sister sites are Casilando, the Grand Ivy, Spin Rider, Fruity Casa and Temple Nile. In addition to that, Casimba’s other sister sites include Dream Jackpot, 21 Casino, Gate 777, Klasino, Miami Dice, Playground Casino, Playzee, Slots, Spin Station, Slots Planet, Dream Vegas and many more. If you enjoy playing here, we suggest you try Casimba sister sites Miami Dice, Spin Station, Dream Vegas, The Grand Ivy, Fruity Casa and Temple Nile, all of which offer a great collection of casino games and promotions.
Although it might be early days for Casimba, it’s obvious that a considerable amount of thought has gone into designing their platform. They have everything that the dedicated or casual online casino-goer looks for: great games, a fantastic bonus, fast, easy and secure payouts and some top-drawer developers working on bringing you even better games.
Their promotions are excellent, their customer support is some of the best we’ve experienced and their game selection out-of-this-world. However, we’re disappointed with the lack of telephone support and how Casimba Casino has slowly been removing payment methods. Other than that, Casimba is a great online casino. We believe that it will keep going from strength to strength and will very likely end up as a market leader in the future. So if you’ve read our Casimba review and would like to try the site out, why not register today?