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Casilando Casino – Review
Casilando is an online casino website that launched back in 2017 and recently went under a re-brand to appeal to a wider range of players. The company is based in Malta and possesses gambling licenses from the UK Gambling Commission and the Malta Gaming Authority.
The site has become popular among many players for offering a great selection of games including slots, jackpots, table and live casino games. In addition, Casilando offers players a great welcome bonus, several other exciting promotions and excellent customer support. On top of that, the site has partnered with charities such as BeGambleAware, GamStop and GamCare to promote responsible gambling.
If you want to learn more about the site, just continue reading out Casilando Casino review.
Pros & Cons
- Huge collection of games
- Mobile-friendly, easy-to-use site
- Excellent customer support
- Payouts can take a long time
- No phone support
- Restricted in various countries
Casilando casino offers well over 700 different casino games. To provide you with this vast selection, the online casino has partnered with multiple software developers including NetEnt, Microgaming, Thunderkick, Blueprint Gaming, Rabcat, Leander, Evolution Gaming, Merkur, Red Tiger, Quickspin and Genesis.
In addition, you’ll also find games by 2By2 Games, AdoptIt Publishing, Asylum Games, Bla Bla Studios, Bulletproof Gaming, Cayetano, Concept Gaming, Dtech Gaming, Fantasma Gaming, Felt Games, Fuga Games, Games Warehouse, Imagina, Magic Dreams, Meta Games Universal, Multicommerce, Mutuel, Pear Fiction Gaming, Playko, Probability Jones, Reflex Gaming, Relax, Seven Deuce, Sigma Gaming, Spieldev, Spike Games, Stake Logic, Storm Gaming, Sunfox Games, Top Edge Games, Touchstone Gaming, Wild Streak and Yolopay.
With top-notch encryption provided by the software developers, all games guarantee complete fairness and amazing RTP rates. In addition, the huge range of accepted game providers means you’ll have a wider variety of games to play, each benefitting from unique gameplay mechanics and themes. On top of that, these game providers regularly release new games, so you’ll never get bored!
We’ve already touched on just how many games Casilando Casino offers its players, but we believe it’s now time to take a closer look at the games offered.
Once you’ve signed up, you’ll have access to games including Creepy Castle, Golden Colts, Buster Hammer, Carnival Queen, Esqueleto Mariachi, Gonzo’s Quest, Immortal Romance, Fruit Warp, Extra Chilli MegaWays, Shogun Of Time, Rome Rise Of An Empire, Raging Rex, Battle Royal, Who Wants To Be A Millionaire MegaWays, Vikings, Crystal Rift, Tiger Rush, Halloween Jack, Romanov Riches, House Of Doom and many more.
If you want to make larger wins, you can always try Casilando’s collection of jackpots which include Mars Attacks!, Ave Caesar, Lion Festival, Divine Fortune, Mega Moolah, Hall Of Gods, Treasure Nile, Winstar, Mega Fortune, Apollo God Of The Sun and more.
Users tired of playing slots can always try out Casilando’s table games. The collection here includes games such as Blackjack, Roulette, Atlantic City Blackjack Gold, Ultimate Texas Hold’em, DJ Wild Stud Poker, European Roulette Gold, Lucky Ladies Blackjack, Three Card Hold’em, Blackjack Pro Monte Carlo Single Hand, Baccarat, Blackjack VIP, Punto Banco, French Roulette, Blackjack Single Deck, Texas Hold’em, American Roulette, Pontoon, Casino Hold’em, Red Dog, Six Shooter, Sharp Shooter, Odd One In and numerous more variations.
Casilando Casino also runs a live casino where real dealers are streamed directly to you, allowing you to interact with them and other players. The games offered here include Blackjack Party, Football Studio, Lightning Roulette, Blackjack VIP, Roulette, VIP Roulette, Speed Baccarat, French Roulette Gold, Blackjack, Texas Hold’em Bonus Poker, Infinite Blackjack, Caribbean Stud Poker, Auto-Roulette, Casino Hold’em, Dream Catcher, Speed Roulette, Dragon Tiger, Three Card Poker, American Roulette, Ultimate Texas Hold’em, Baccarat Squeeze and Double Ball Roulette.
Scratchcards and Instant-Win
If you’re looking to take a break from playing slots, table or live casino games, you can try out Casilando’s selection of instant-win and scratchcard games. They include Pots O’Luck, Reely Bingo, Irish Eyes Scratch, Lucky Gems, Deuces Wild Double Up, Jacks Or Better One Hand, Joker Wild Double Up and more.
Promotions and Bonuses
Casilando Casino offers new players a generous welcome bonus. Once they’ve registered, users can claim a 100% match bonus of up to £300 on their first deposit. In addition, users will also earn 90 bonus spins on Play’n GO’s Book Of Dead slot.
According to the terms and conditions, you must deposit a minimum of £20. Meanwhile, winnings from your bonus spins and your deposit and bonus fund combined must be wagered 35x before you can withdraw anything. On top of that, the bonus spins are only valid for 10 days and the funds valid for only 30 days.
No Deposit Bonus
While some online casinos offer new customers a no deposit bonus to new players, usually in the form of free spins, Casilando Casino does not. At the time of writing, all of Casilando Casino’s available promotions require a deposit.
50 Free Spins
Many of you have been asking us about Casilando’s 50 free spins promotion, we’ve got to inform you that the online casino doesn’t actually offer this promotion. Instead, Casilando Casino offers 90 bonus spins to users who make their first deposit.
Some online casinos require you to enter a promo code or bonus code to successfully claim a bonus or enter a promotion. However, Casilando Casino doesn’t require you to do this. Instead, all promotions are automatically credited to your account, making the entire process much easier for you.
Casilando runs timed promotions, like its current St. Patrick’s Day bonus where customers can win cash prizes, bonus spins, bonus funds and Casilando Casino loyalty points through a prize draw. You just need to deposit and wager £50 to earn a ticket to the prize draw and 150 players will be chosen at random to win prizes.
The casino also has several other promotions including their Thursday bonus of 50% of to £250 plus 20 bonus spins on Aloha Cluster Pays. They also offer special weekly spin challenges and run a loyalty system where players can earn points and exchange them for bonus money.
Casilando Casino also runs a loyalty program where you earn points for every £10 you wager on the site’s games. The number of points you receive differs depending on the games, for example:
- Slots and scratchcards: 2 points
- Bingo and video poker: 1 point
- Blackjack: 0.50 points
- Roulette: 0.25 points
According to Casilando, you can redeem points after amassing 250 of them, which are equivalent to a £1 cash bonus. Terms and conditions state that you can only redeem a maximum of 10,000 per day and all bonus money through the loyalty program must be wagered 35x before anything can be withdrawn.
One of the reasons Casilando Casino has become so popular is because it accepts a wide range of payment options, giving you complete freedom in how you deposit. At the time of writing, you can deposit via:
- VISA / MasterCard: Available instantly
- Skrill: Available instantly
- Neteller: Available instantly
- PayPal: Available instantly
- Boku: Available instantly
- Paysafecard: Available instantly
- Trustly: Available instantly
- Bank Wire: Available instantly
- Bank Transfer: Available instantly
Casilando Casino does not charge anything for making a deposit, which is great.
With the exception of Paysafecard and Boku, you can use all of the above payment options to withdraw your winnings. However, the time it takes for these payments to reach you depends on the method chosen. Take a look below for more information:
- VISA / MasterCard: Up to five business days
- Skrill: Up to 24 hours
- Neteller: Up to 24 hours
- PayPal: Up to 24 hours
- Trustly: Up to five business days
- Bank Wire: Up to seven business days
- Bank Transfer: Up to seven business days
It’s important to note that withdrawals at Casilando Casino are all paid back through the same method you used to deposit. In addition, Casilando Casino does not charge any additional fees for withdrawals.
Like with most other online casinos, you’ll be required to verify your account in order to continue playing at Casilando Casino. After registering, you’ll be asked to verify your email address. If you fail to do this, your account will b suspended.
In addition, you’ll eventually be asked to verify your account. When this happens, you’ll be required to provide the online casino with documents to prove your identity, home address and payment method. The documents you may need to send include:
- Identity: Passport, driver’s license or citizenship card
- Address: Bank statement or utility bill no older than three months that displays your address
- Payment: Scans of the front and back of your debit or credit card, or screenshots of your bank or e-Wallet accounts
Failure to verify your account will result in the closure of your account. It’s important you verify your account and we suggest you try and do it as soon as you can.
If you run into any trouble when playing at Casilando Casino, you’ll be able to contact the customer support team in two ways; either by emailing them on [email protected] or by launching their 24/7 live chat service.
Live Chat: Our Experience
When we launched Casilando’s live chat service, we were forced to wait several minutes before a customer support agent responded to us. While the agent was incredibly helpful, we did find that their responses were somewhat slow. Despite this, the agent answered all of our questions and provided us with the information we requested.
We suggest you try and use the live chat service. It operates 24 hours a day, seven days a week and the customer agents are extremely helpful and friendly. They will go out of their way to help you.
One of the reasons Casilando Casino is popular is because it is mobile-friendly and can be played on all smartphone devices. However, since the casino doesn’t offer a dedicated mobile app, customers can only play at the online casino through their smartphone browser.
This can be done by simply launching your mobile browser, loading up the casino website and then logging in or registering. Once you’re in, the mobile site functions just like the desktop version, allowing you to play your favourite games, deposit and withdraw money, claim bonuses and contact the site’s customer support team.
It’s important to note that older games built with Flash are not compatible with most smartphone devices which means certain games may be unplayable.
Casilando is owned by White Hat Gaming Limited, a firm which also owns several other online gambling sites. This means that Casilando’s sister sites include 21 Casino, Temple Nile, 666 Casino, Spin Station, Casimba, Spin Rider, Dream Jackpot, Dream Vegas, Slots.cafe, Fruity Casa, Slot Planet, Gate777, Reel Island, Playzee, Gate 777, Gold Spins, Playgrand Casino, Grand Ivy, Huge Slots, Jonny Jackpot, Miami Dice and so many more.
If you enjoy playing at Casilando, we’re confident that you’ll also enjoy sister sites Casimba, Temple Nile, Miami Dice, Fruity Casa and SpinRider.
Casilando Casino is a worldwide reputable online gambling platform licensed by the UK and Malta gambling authorities. Players can enjoy wagering on a wide variety of slot machine games, table and live casino games. The site also offers users several great promotions, excellent customer support and accepts a wide range of payment options.
However, we do feel that Casilando’s payouts take longer than most other online casinos and this is something we’d love to see them address in the future. One thing to note is that the site underwent a complete revamp, making it much easier to navigate – one of our biggest complaints was that the previous website was difficult to use.
If you’re interested in playing at the site after reading our Casilando Casino review, why not register and try it out today?