Casino.com Review 2021

Casino.com is a safe online casino owned by Mansion Europe Holdings Ltd.. New players in the UK receive a welcome bonus of up to £100 and 200 spins. For real money deposits and withdrawals, Casino.com Casino offers various secure payment methods.

Feature Offer
Bonus £100
Spins 200
Min Deposit £20
PayPal Yes
Live Chat Yes
Our Rating 4.5/5

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Pros

  • Huge range of casino games
  • General welcomepackage
  • Accepts numerous payment options

Cons

  • High wagering requirements
  • Live chat only accessible by registered users
  • Site can be hard to navigate

Casino Software

Casino.com offers well over 600 different casino games, all provided by different software developers. After registering, you’ll have access to games such as Playtech, Quickspin, NetEnt, Microgaming, IGT, Realistic Games, Blueprint Gaming, Red Tiger Gaming, Blueprint Gaming, Sunfox Games, Pragmatic Play and many more. The wide range of game providers means you’ll have a larger variety of games, each with their own gameplay mechanics and special features. In addition, the listed providers regularly release new games so you’ll always have something new to try out!

Game Selection

As mentioned above, Casino.com offers well over 500 casino games. But what exactly can you play? Let’s take a look and find out.

Slots

Once you’ve signed up, you’ll have access to games such as Game Of Thrones, Icy Gems, The Flash, Fortinium, Lara Croft Temples And Tombs, Reel Talent, Bookie Of Odds, Temple Of Treasure MegaWays, King Kong Cash, Reel Gambler, Symmetry, Vikings, Cash Cookout, Ark Of Mystery, Wonder Woman, Lucky Angler, Primal MegaWays, Golden Grimoire, Mayan Gods, Buffalo Blitz, Mythic Maiden, Finn And The Swirly Spin, Dwarfs Gone Wild, Eastern Emeralds, Drinks On The Beach, Mighty Arthur and many more.

Users who enjoy making bigger wins will prefer playing Casino.com’s jackpot slots which includes Great Blue Jackpot, Geisha Story, Divine Fortune, Man Of Steel, Arabian Nights, Pink Panther, Justice League, Chests Of Plenty, Time For A Deal, Batman & The Joker Jewels, Gladiator Jackpot, Grease and many more.

Table Games

The fun doesn’t end there as Casino.com also offers a selection of several popular casino table games. This includes Perfect Blackjack, Lucky Lucky, Three Card Brag, 3D Roulette Premium, Buster Blackjack, Cashback Blackjack, Craps, Pinball Roulette, Wild Viking, Pai Gow Poker, Caribbean Stud Poker, Casino Hold’em, Jacks Or Better, Lucky Lucky, Stravaganza, American Roulette and many more.

Live Casino

On top of all that, Casino.com also runs a live casino section where real-life dealers are streamed directly to you. This means you can interact with them and other real-life players too! The games offered here include Age Of Gods Roulette, Prestige Roulette, Baccarat Lounge, Casino Hold’em, Grand Blackjack, Mini-Baccarat, Speed Roulette, Prime Slingshot, Three Card Brag, Grand Roulette, Squeeze Baccarat and so much more.

Games Available
Slots 529
Table Games 59
Live Casino 33

Promotions And Welcome Bonuses

Casino.com Welcome Bonus

Like most other online casinos, Casino.com offers new customers a generous welcome package. New users can claim a deposit match bonus of 100% up to £100 and an additional 200 spins. On making your first deposit of £20 or more, you’ll instantly receive 40 free spins and your £100 bonus. After the deposit, you’ll receive 160 free spins at a rate of 20 per day for eight days. The spins can only be used on selected Age Of The Gods slots and there is 20x wagering before anything can be withdrawn. The game bonus must be wagered 40x before anything can be withdrawn.

No Deposit Bonus

Casino.com previously offered new users a no deposit of 20 spins, but this promotion is no longer available. The only promotion available now is the welcome package we explained above.

Other Promotions

In addition to the above, Casino.com runs several limited promotions. These can include chances to win jackpot prizes for playing select games, the ability to claim two bonuses on Tuesdays, and plenty more. Since the website offers so many promotions and bonuses, you’re bound to be find something you’ll enjoy.

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VIP And Loyalty Scheme

Casino.com also runs a loyalty scheme that consists of five different levels; Bronze, Silver, Gold, VIP and VIP Elite. The higher your loyalty level, the more promotions, benefits and prizes you earn. You’ll need to collect loyalty points by playing games at Casino.com in order to progress through the different loyalty levels, take a look below to find out how many points are needed for each level:

Bronze: 0-499 loyalty points needed
Silver: 500-2,999 loyalty points needed
Gold: 3,000-20,000 loyalty points needed
VIP: 20,000 loyalty points or more plus having deposited over £3,000
VIP Elite: 50,000 loyalty points or more plus having deposited over £24,000

The number of points you earn when playing at Casino.com differs depending on the game you’re wagering on. Take a look below to find out how many loyalty points you receive for completing a wager:

Slots, scratchcards, arcade or Asian games: Wager £20 for one point
Progressive slots: Wager £30 for one point
Poker: Wager £40 for one point
Roulette: Wager £50 for one point
Blackjack: Wager £60 for one point
Baccarat: Wager £80 for one point
Video Poker: Wager £150 for one point
Craps, Sic Bo, Pontoon and Blackjack Switch/Surrender: Wager £200 for one point

Casino.com’s loyalty points can also be redeemed for cash bonuses but the amount differs depending on your loyalty level, so it’s a good idea to try and keep your level as high as possible.

Payment Options

Deposits

One of the reasons Casino.com is so popular is because the online casino accepts a wide range of payment options, allowing you to deposit in your preferred method. Take a look below to discover the accept payment options:

  • VISA/MasterCard: Available instantly
  • Bank Transfer: Available instantly
  • Skrill: Available instantly
  • PayPal: Available instantly
  • Neteller: Available instantly
  • Paysafecard: Available instantly
  • Boku: Available instantly

What’s great about Casino.com is that the site doesn’t charge any fees for making a deposit.

Casino.com Withdrawals

Excluding Boku and Paysafecard, you can withdraw your winnings through all of the above payment options. However, the time it takes to actually reach you differs depending on the method used. Take a look below to find out more:

  • VISA/MasterCard: Within five business days
  • Bank Transfer: Within five business days
  • Skrill: Within five business days
  • PayPal: Within five business days
  • Neteller: Within five business days

However, it’s important to note that you can only withdraw to a method that has been used to deposit. In addition, while the casino doesn’t charge for withdrawals, it will hold all withdrawals for several business days before sending out the payment.

Account Verification

Under new rules by the UK Gambling Commission, you’ll be required to verify your account before depositing or requesting a withdrawal. To do this, you’ll need to provide the casino several documents which verify your age, address and source of funds. The documents you may be required to send include:

  • ID: Passport, driving license or national ID card
  • Payment: Scans of your debit or credit card
  • Address: A utility bill, credit card bill or bank statement.

According to Casino.com, you must send all documents to docs@casino.com and it can take up to 48 hours for the support team to process the documents and update your account. Once your Casino.com account has been verified, you’ll be able to deposit and withdraw money with no problem.

Important: As of 14th April 2020, UK Casinos and Bookmakers no longer accept credit card deposits as per new regulation issued by the UK Gambling Commission.

Customer Support

Casino.com has been praised for its customer support and there’s a good reason for that. The website offers 24/7 customer support to its users and allows them to contact support in multiple ways. You can either call 0800 9012 483 (UK freephone) or call +350 200 44793 (International) or email the support team on support@casino.com. Alternatively, you can launch Casino.com’s live chat service.

Live Chat: Our Experience

When we launched the Casino.com live chat service, we were instantly greeted by a customer support agent. The agent was quick to respond to our questions and they gave us the information which we required, which was great. We felt that the agent was friendly, welcoming and helpful, which is exactly what you’d want.

If you do run into a problem when playing, we suggest you contact the support team through the live chat service as its easy to access and you’ll receive a very quick response from the agents. However, it’s important to understand that the live chat service can only be accessed by registered users.

Mobile-Friendly

One of the reasons Casino.com is so popular is because the online casino is mobile-friendly and can be accessed both on desktop computers and smartphone devices. There are two main ways to play, either in-browser or through the Casino.com mobile app.

You can download the Casino.com mobile app through either the Google Play Store or the Apple App Store. After you’ve downloaded it, you simply need to register or log-in and can use the Casino.com mobile app like the desktop website, allowing you to deposit and withdraw money, play games and contact the support team. However, it’s important to understand that downloading the Casino.com mobile app does take up storage on your smartphone device.

Alternatively, you can play in-browser. This is done by launching your smartphone’s browser, loading up the Casino.com mobile website and then signing in or registering. After this, you’ll be able to play your favourite games and do everything else you can on the desktop website. However, older games built with Flash technology is not compatible with most smartphone devices. This means these games can only be used on desktop computers or laptops.

Sister Sites

Casino.com is owned by Mansion Europe Holdings Limited, a firm which owns several other online casinos. This means that the Casino.com sister sites are Mansion Casino, Mansion Bet and Slots Heaven. If you enjoy playing here, we suggest you try out Casino.com sister sites Mansion Casino and Slot Heaven, two sites which offer a huge collection of casino games. If you prefer sports betting, Mansion Bet is a great website.

Related Casino Bonus Amount Spins
Mansion Bet N/A N/A
Mansion Casino £200 N/A

Summary

Casino.com is a great online casino that offers a huge selection of games and numerous promotions and bonuses for both new and long-term customers. On top of that, the online casino offers some excellent customer support to help you out if you ever encounter a problem or have a question that needs answering. However, we dislike the high wagering requirements as well as the lack of table and live casino games compared to other sites. Despite this, Casino.com, with its welcome package and exciting loyalty scheme, is a great online casino website and well worth a look. Why not try it yourself today?

Company Information

Info Details
Launched 2007
License UK (#39448)
Operator Mansion Europe Holdings Ltd.
Email support@casino.com