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Cashino is a gambling company in the UK that owns several brick-and-mortar shops as well as an online casino. The Cashino Casino website launched in 2014 and offers a wide range of games including slots, table and live casino games. It also provides users with a generous welcome bonus, accepts various payment options and supposedly offers great customer support.
The website possesses a valid license from the UK Gambling Commission (License #44908) and it has partnered with GamCare and BeGambleAware to promote responsible gambling while offering a self-exclusion service through GamSTOP. If you’d like to know more about the site, continue reading out Cashino review.
Pros & Cons
- Generous welcome package
- Big collection of Playtech games
- Downloadable Cashino app
- Lack of variation in casino games
- No loyalty or VIP program
- Can charge fees for withdrawal
Cashino Casino offers well over 400 different casino games. To offer you all of this, Cashino has partnered with various software providers including Playtech, Eyecon, WMS, Barcrest and Blueprint Gaming.
While many users will be disappointed with the lack of game providers Cashino Casino has partnered with, the site still offers a huge collection of games which all feature unique gameplay mechanics and special features. If that’s not enough, the aforementioned game providers regularly release new slots, which means you’ve always got a reason to check back!
Cashino Gaming Selection
As mentioned, Cashino offers you over 400 different games including slots, jackpots, table and live casino games. But what can you actually once you’re registered and verified?
Once signed in, you’ll have access to a huge catalogue of Cashino slots including Savage Jungle, Black Knight, Fortunes Of Sparta, Bowling Frenzy, Autumn Gold, Big $hots, Thai Flower, Scatter Brains 2, Yutu, Luminous Life, Big Bear, Anaconda Wild, Beat The Bobbies, White King II, Astro Babes, MegaWays Buffalo Rising, Terminator Genisys, Hercules’ High & Mighty, Fireworks Frenzy, Magic Ian, Primal MegaWays, Shaman’s Dream, Spartacus Gladiator Of Rome, Zeus III and many more.
If you want to land bigger wins, you can try jackpot Cashino slots. This includes Age Of The Gods, Esmerelda, Gladiator Jackpot, Pharaoh’s Treasure Deluxe, Jackpot Bells, Fei Cui Gong Zhu, Chests Of Plenty, Deal or No Deal World Slot, Dirty Dancing, Wall St. Fever, Grease and so many others.
Users who prefer playing classic casino games also have access to Cashino tables games. This includes games such as Aces And Faces, Blackjack, Craps, Roulette, American Roulette, Baccarat, Lucky Lucky, Multi-Wheel Roulette, Pontoon, Pai Gow Poker, Sic Bo, Jacks Or Better, Diamond Bet Roulette, Blackjack Switch, 1000 Diamond Bet Roulette, Age Of The Gods Roulette, Progressive Blackjack, Caribbean Stud Poker, Pick’em Poker, Wild Viking, Casino Hold’em and so many more.
The fun doesn’t end there as Cashino Casino also offers a great selection of live casino games. This includes Spin A Win, Hi-Lo, Roulette, Blackjack, Poker, Baccarat and others.
Promotions And Welcome Bonus
Cashino Casino is offering players a generous welcome package that consists of three deposits. New users can claim a 100% match of up to £50 plus 50 spins and two 50% match bonuses of up to £100 with 50 spins. This means you can claim up to a total of £250 plus 150 spins.
According to the terms and conditions, users must deposit a minimum of £10 or more in order to qualify but deposits via Skrill and Neteller ate not accepted. The first bonus is automatically credited to your account but subsequent bonuses can only be credited after you’ve cleared the wagering requirements of a previous bonus and made the required deposit. In addition, all bonus funds must be wagered 35x before anything can be withdrawn. If you fail to complete the wagering within 30 days the will expire.
Meanwhile, the bonus spins claimed through the welcome package can only be used on Age Of The Gods: God Of Storms, Fields Of Fortune, Frankie Dettori’s Magic Seven, Gladiator, Neon Life and Wild Beats. Winnings from the spins must be wagered 35x before they can be withdrawn and all spins must be used within seven days or they expire.
Free Spins No Deposit Bonus
Many online casinos give away no deposit bonuses to new customers. However, there is no Cashino free spins no deposit bonus. This is because all promotions and bonuses available at Cashino Casino require a deposit.
It’s becoming more common for an online casino to require a user to enter a promo code or bonus code in order to successfully claim a bonus. However, there are no Cashino promo codes since all bonuses are automatically credited to your account once you’ve met all requirements.
In addition to the welcome package, Cashino Casino is also running several other promotions and bonuses, some of which are only available for a selected amount of time. For example, users can claim a 10% cashback on Tuesdays for playing Rainbow Riches along with an additional 10% cashback on Thursdays on net losses.
Other promotions include a £10 live casino bonus and a chance to win up to 25 free spins every week for depositing and wagering between Monday and Sunday. And at the time of writing, Cashino UK is running a special cash giveaway where the site randomly rewards a customer with a cash prize of up to £1,500.
Cashino Casino doesn’t currently run a loyalty scheme. Instead of prioritising players and rewarding them with additional benefits, the site believes in treating all customers fairly no matter how much they deposit, wager and withdraw at the casino.
Cashino Casino accepts most major payment options, which means users are given the freedom to select their preferred payment option. The options available at Cashino include:
- VISA/MasterCard: Available instantly
- Bank Transfer: Available instantly
- Neteller: Available instantly
- Paysafecard: Available instantly
- Skrill: Available instantly
According to customer support at Cashino Casino, the site does not charge you any fees for making a deposit.
With the exception of Paysafecard, you can use all of the above payment options to withdraw money. However, the transaction time can differ depending on the method used. Take a look below for more information:
- VISA/MasterCard: Between three to five days
- Bank Transfer: Between three to five days
- Neteller: Available instantly
- Skrill: Available instantly
Unfortunately, you cannot select which withdrawal method you’d like to use. This is because all withdrawals at Cashino Casino must be returned to the original payment used for depositing. This means that if you deposit via VISA debit card, the withdrawal will be automatically processed back to the debit card before you can use another method.
In addition, Cashino Casino offers players a maximum of 30 free withdrawals a month. Going over this limit will cause Cashino to charge you a fee of 5% of the total transaction.
Under new rules from the UK Gambling Commission, anyone who registers at an online casino must immediately verify their identity. This is done by providing Cashino Casino documents which prove your identity and address. You can provide the casino with copies of your passport or driver’s license, as well as copies of a recent utility bill or bank statement that is no older than three months and clearly states your address.
In some cases, you’ll be required to submit evidence regarding your source of funds. When this happens, you’ll be required to present the online casino with evidence such as payslips, pension statements or even proof of an award or prize from another casino.
You can send your documents to the Cashino UK customer support team on [email protected]
Customer support is important, which is why Cashino Casino works hard to deliver the best service they have. The online casino provides users with three ways of contacting them, either by launching the Cashino live chat service between 1 PM and 10 PM every day, sending an email to [email protected] or calling 0800 0852 250 between 1 PM and 10 PM every day.
Live Chat: Our Experience
When we launched the Cashino Casino customer support service, we were instantly greeted by a support agent. During our chats on the website, we found that the agents were friendly and welcoming, but took time to reply to our questions and provide us with the information needed. In addition, the agents frequently attempted to send us to other pages on the website as a way of answering our questions, that was disappointing. Ultimately, however, the agents answered our questions and provided us with everything we needed.
Meanwhile, when we attempted to launch the live chat unregistered, we were informed that the Cashino live chat service was unavailable. So if you run into a problem when playing at Cashino Casino, we suggest you utilise the Cashino live chat service where you should receive help from a support agent. If you’re unregistered, it may be better to give the support team a call.
Cashino Casino is mobile-friendly and users who wish to play via their smartphone devices and do so in two ways. Firstly, you can download the Cashino app from the Google Play and Apple App stores and then sign in. Once you’ve done that, you’ll be able to access the casino’s game collection, make deposits and withdrawals, claim bonuses and contact the casino’s support team. However, it’s important to remember that downloading the Cashino app will take up storage on your smartphone device.
Alternatively, you can play in-browser by launching your smartphone’s browser, loading up the Cashino Casino website and then logging in or registering. From here, you can use the Cashino mobile website as you would the desktop, allowing you to play games, make deposits and withdrawals, contact support and claim bonuses.
It’s important to note that older games built with Flash technology are generally incompatible with most smartphone devices, which means they cannot be played.
Cashino Casino is owned by Merkur Interactive. However, the firm does not currently own any other online casinos which means there are no Cashino Casino sister sites. If you do enjoy playing at Cashino UK and are looking to join an online casino that is similar, we suggest you check out Casino.com, Mansion Casino and BGO Casino, all of which offers a great selection of games and bonuses.
Cashino UK is a good online casino, though it isn’t the best. The site offers a great collection of Playtech slots as well as games from other providers such as Blueprint gaming. It also offers a generous welcome package, processes withdrawals rather quickly and provides users with good customer support.
Unfortunately, we were disappointed that the online casino doesn’t have much variation in its games and that it only offers a small selection of table and live casino games. In addition, we dislike that users are required to be registered before they can access the Cashino live chat service and we believe the site feels outdated and is in need of an update.
If you’ve read our Cashino review and are confident that the above will not bother you, then why not try Cashimo Casino out?