UK Gambling Commission Suspends EveryMatrix’s Operating License
The UK Gambling Commission has suspended EveryMatrix’s operating license and launched an investigation into the firm.
The Commission announced the news today (September 6), revealing that it had suspended the operator’s license after an examination of its customer interaction framework. In its announcement, the Commission cited 116 Gambling Act 2005 which allows the Commission to suspend a gambling license to carry out a review of the firm.
Generally, the Commission will suspend a license if it believes the licensee has been inconsistent with its licensing objectives, has failed to cooperate with a review, has been deemed unsuitable to continue offering licensed activities or the firm has breached a condition of its license.
The UK Gambling Commission didn’t explain any other details of its decision to suspend the operator’s license. In its announcement, however, the Commission did state that EveryMatrix will be allowed to settle any ante-post bets that were made before its suspension and to allow customers access to their accounts for withdrawals.
In response, EveryMatrix announced that it will no longer allow players to gamble on its UK-based websites including Bookee, Pwrbet, Fantasino, Jetbull, Mrwin, Casinomulti, Dragonaraonline, PlayFrank, Sportingindex and Westcasino.
In a statement, an EveryMatrix spokesperson said: “During this period EveryMatrix will continue to deliver a fair and safe experience to its players. All players will be able to access their accounts and withdraw any funds held in it at any time. Ante-post bets will be honoured, so if you have placed bets on future events these will be paid out as usual if they become winning bets.”
A Tighter Market
The news comes as the UK Gambling Commission tightens its restrictions on online gambling in the United Kingdom. Last month, the Commission launched its 12-week consultation on credit card use at online casinos. Meanwhile, a recent report revealed that the number of complaints against gambling firms rose almost 5,000% since 2013.
More recently, the Commission announced that it was launching a review of several bookmakers’ license after they allowed a minor to wager £5 on the Royal Ascot. Ladbrokes Coral was fined £5.9 million by the Commission in July after failing to protect problem gamblers.
Meanwhile, the UK Commission has been busy introducing new policies to better protect customers. In July, it was revealed that the Commission had launched new rules which required casino operators to regulate player spending. In addition, the Commission also announced new rules in August that changed how operators interacted with customers, particularly those at risk.