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Jackpot Paradise Casino

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£200 Welcome Bonus

Jackpot Paradise is an established online casino with a great online slot selection, easy deposits, and 24/7 live chat feature.

Visit Casino 18+. Gamble responsibly. T&C Apply New Customer Offer New Players Only. Wagering occurs from real balance first. 50X wagering the bonus. Contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus is valid for 30 Days from issue. Max conversion: 3 times the bonus amount. Excluded Skrill deposits. Full Terms apply. 18+. Gamble Responsibly. Click 'Claim Bonus' to read full T&Cs Claim Bonus
1,000+ Games
97.1% RTP
126 Votes

Jackpot Paradise Casino Review (2020)

Jackpot Paradise Casino is one of the most trusted names in the online gambling and gaming industry. It was established in 2012 with the aim of providing a fun, safe and fair platform for people who enjoy gambling. The casino is owned and operated by ProgressPlay Ltd., a company that is licensed and regulated by the UK Gambling Commission and Malta Gaming Authority. With these licences, gamers can rest assured that they are playing on a secure platform.

The operator offers an impressive selection of slot machines, table games, and video poker games among other casino specialities. It also provides lucrative bonuses and promotions, 24/7 customer support and a range of banking methods. In our Jackpot Paradise review, we’ll take a closer look at key areas of Jackpot Paradise Casino including game selection and bonus offers.


  • Generous welcome bonus up to £200
  • Attractive five-tier VIP program
  • Huge selection of games


  • No telephone support
  • Withdrawal limits are rather low
  • Lack of classic table games

Casino Software

The games at Jackpot Paradise Casino are powered by some of the world’s largest online gaming software providers. Some of these include NetEnt, Play’n GO, Microgaming, Genii Games, NextGen Gaming, Evolution Gaming, Scientific Games, ELK Studios, Blueprint Gaming, Wazdan, Pearl Fiction, 1×2 Gaming, Leap Gaming, Big Time Gaming, Iron Dog Studios, Switch Studios, Thunderkick, Crazy Tooth Studio, Lightning Box, Foxium, Eyecon, Rabcat, Gamevy, Quickspin, Playson, JustForTheWin, Tom Horn, Fortune Factory, and so many others.

This huge range of game providers means you have a wider selection of games to try out, each with their own unique benefits, features and themes. In addition, Jackpot Paradise regularly updates its website and adds new slot games so you always have a reason to check back.

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Jackpot Casino offers players over 600 different 5-star casino game titles. This includes slots, jackpots, table and live casino games. The games provided by the operator include:

Online Slots

Slot machines are common at many top online casinos, and Jackpot Paradise is no different. The casino offers a great selection of slot machines including some of the most well-known titles like Rainbow Riches, Jumanji and Gonzo’s Quest, Cash Of Kingdoms, Romanov Riches, King Kong Cash and Heart Burst. The operator also updates its slot machines regularly to provide gamers with one of the best gaming experiences. New titles currently available at the casino include Queen Of The Crystal Rays, Richie In Vegas, Grand Spinn, Mighty Hot Wilds, Lara Craft Temples And Tombs, Narcos, Go Bananas, Narcos, Sherlock Of London, to name a few.

Meanwhile, players looking to win big can try their luck by playing the jackpot slots available at the casino. Jackpot Paradise slots with big jackpots include Microgaming’s Mega Moolah, Fruit Fiesta, Divine Fortune, Kingdom Of Cash Jackpot, Irish Luck Jackpot, Treasure Nile, Chilli Gold, Major Millions and so many more.

Table Games

Players who quickly get bored of spinning reels can opt to play classic table games. However, Jackpot Paradise Casino has a rather small selection of table games compared to other top casino sites. The table games available at Jackpot Paradise Casino include European Roulette, Mike Tyson Roulette, Classic Blackjack Gold Series, Vegas Strip, Six Shooter, 3D Baccarat, Blackjack Pro Monte Carlo Single Hand, Premier Blackjack, 100/1 Roulette, 20p Roulette, Spanish Blackjack Gold Series and Blackjack Pro.

Live Games

Jackpot Paradise Casino has live games where real dealers are streamed directly to you. The games offered here include Baccarat, Roulette, Speed Baccarat, Blackjack, Immersive Roulette, Platinum VIP, Fortune VIP, Diamond VIP, Dragon Tiger, Auto Roulette, Three Card Poker, Dream Catcher and numerous other variations.

Scratchcards And Casual Games

The fun doesn’t stop there! This is because Jackpot Paradise also offers several scratchcards and casual games. These include Nerves Of Steal, Beehive Bedlam Reactors, Jackpot 3×3, Epic Games, Diamond Deal, Mega Monkey Rush, Enchanted Woods, Sunset Delight, Turning Totems, Germinator and several others.

Promotions And Bonuses

Welcome Bonus

Jackpot Paradise updated its welcome bonus in November 2019. Rather than offering users a total bonus of £800 across three deposit-match bonuses, the site is now only giving users a 100% up to £200. According to the terms and conditions, the bonus must be wagered 50x within 30 days before anything can be withdrawn and users who deposit via Skrill are not eligible for the promotion.

A wagering requirement is the number of times you need to wager a bonus before it can be withdrawn. To find out how to complete wagering or to understand it better, click here.

No Deposit Bonus And Free Spins

Many sites offer customers a no deposit bonus when they register at the online casino. However, there is currently no Jackpot Paradise no deposit bonus or any Jackpot Paradise free spins. This is because all promotions at Jackpot Paradise Casino require deposits of at least £10.

Promo Code

A new trend sees online casinos require its customers to enter promo codes or bonus codes when making a deposit in order to successfully claim a bonus. Luckily for you, there are no Jackpot Paradise bonus codes. This is because all bonuses and promotions are automatically credited to your account once you’ve met the requirements.

Other Promotions

In addition to its generous welcome package, Jackpot Paradise runs several other promotions, many of which are only available for a select period of time. For example, throughout August Jackpot Paradise is allowing users to claim up to £1,500 in bonuses and an additional 360 spins across four different bonuses.

Another current promotion is Jackpot Paradise’s weekly surprise where the casino offers players a unique reward every Tuesday. Players can also claim a 15% cashback bonus on roulette games on losses made over the weekend.

VIP Club

In addition to offering numerous bonuses and promotions, Jackpot Paradise also runs an exciting VIP program where you can claim additional prizes and bonuses in exchange for VIP Points. For every £16 you wager on Jackpot Paradise casino games, you’ll earn one VIP Point. You’ll level up through the VIP Program’s five levels and earn new bonuses and prizes as you do so. The different levels are:

  • Bronze: 0 VIP Points needed
  • Silver: 500+ VIP Points needed
  • Gold: 1,000+ VIP Points needed
  • Platinum: 5,000+ Vip Points needed
  • Diamond: 10,000+ Vip Points needed

Benefits of becoming a VIP player include monthly newsletters, personal customer support, higher points to cash conversion, birthday gifts, a personal account manager and much more.

Important: As of 14th April 2020, UK Casinos and Bookmakers no longer accept credit card deposits as per new regulation issued by the UK Gambling Commission.

Payment Options

Deposit methods

One of the reasons Jackpot Paradise has become so popular is because it offers a wide range of payment options, allowing customers to select their preferred method for depositing. At the time of writing, Jackpot Paradise accepts the following payment options:

  • Visa/MasterCard: Available instantly
  • PayPal: Available instantly
  • PayViaPhone: Available instantly
  • Paysafecard: Available instantly
  • Trustly: Available instantly

Although most of the payment options are completely free to use, customers who decide to deposit via PayViaPhone will be charged a 15% processing fee.

Withdrawal Methods

With the exception of Paysafecard and PayViaPhone, you can use all of the above payment options for withdrawals. However, the time it takes for them to complete depends on the method used. Take a look below for more information:

  • Visa/MasterCard: Between three to seven business days
  • PayPal: Within one business day
  • Bank transfer: Between four to ten business days
  • Trustly: Within three business days

According to Jackpot Paradise, all withdrawals made through the website are subject to a processing fee of £2.50 per withdrawal.

Account Verification

After registering at Jackpot Paradise, you will be required by the UK Gambling Commission to verify your identity before you can deposit, withdraw or play games. To do this, you’ll need to provide Jackpot Paradise Casino with several documents, this can include:

  • ID: Passport, driver’s license or citizenship card
  • Funds: Copies of your debit or credit card
  • Address: A recent utility bill or bank statement

The documents can either be sent to security@instantgamessupport.com or they can be uploaded through your casino account using the Cashier ID service. It can take up to three business days for Jackpot Paradise to verify your casino account.

Customer Support

Jackpot Paradise takes customer support seriously. The website allows users to contact the support team by either sending an email through an online form or by launching the Jackpot Paradise live chat service between 7 AM and 11 PM every day.

Live Chat: Our Experience

When we launched the Jackpot Paradise live chat service, we were instantly greeted by a support agent. The agents we spoke to were incredibly friendly and went out of their way to help us. They provided us with the information we required and were extremely friendly and welcoming.

If you run into a problem when playing at Jackpot Paradise, we suggest you utilise their live chat service. The agents will respond quickly, answer your questions and provide you with any information that you need.

At CasinosToPlay, we regularly review the live chat services of all online casinos to ensure they’re offering you the service you need and deserve. You can check out our live chat reviews here.


One of the reasons Jackpot Paradise is so popular is because the site is mobile-friendly. Although there is no Jackpot Paradise mobile app, you can play in-browser. This is done by launching your smartphone’s internet browser, loading up the Jackpot Paradise mobile site and then registering or logging in. Once done, you’re free to play your favourite casino games, deposit and withdraw money, contact customer support and claim bonuses and promotions. However, it’s important to note that old games developed with Flash Player may not be compatible with your smartphone device.

Sister Sites

Jackpot Paradise is owned by ProgressPlay Limited, a firm which owns several other online casinos. This means that the Jackpot Paradise sister sites are Mako Casino, Lotto Zone, Lucky Pro Casino, Dazzle Casino, Vegas Paradise and Golden Palace. If you enjoy playing here, we suggest you try out Jackpot Paradise sister sites Dazzle Casino and Vegas Paradise, both of which offer a great selection of casino games as well as numerous bonuses and promotions.


Jackpot Paradise Casino is well-known and fairly popular, and there’s a reason for it. The site is easy to navigate and the casino offers players a wide collection of games, from slots to table and live casino games. In addition, the generous welcome bonus helps entice new users while its VIP Program and numerous other bonuses and promotions keep them coming back regularly. However, the casino’s customer service and withdrawal speeds leave a lot to be desired. We’re also disappointed that there is no Jackpot Paradise mobile app and that its selection of table games lack compared to most other online casinos. However, the site is a great place to play. If you’ve read our Jackpot Paradise review and would like to try it out yourself, why not register today?

Questions & Answers (FAQ)

What is Jackpot Paradise popular for?

Jackpot Paradise has been around since 2012 and it’s established itself as a leading online casino site in the UK. The casino has been praised by fans for its great collection of games, promotions and fun VIP program.

How do I contact Jackpot Paradise's customer support?

There are two main ways of contacting the customer support team. You can email them through a form on the website or you can launch the Jackpot Paradise live chat service and chat to a support agent online between 7 AM and 11 PM every day.

Does Jackpot Paradise charge fees for deposits or withdrawals?

While most deposit methods are completely free to use on the website, users who deposit via PayViaPhone may have to pay a 15% processing fee. For withdrawals, Jackpot Paradise charges a £2.50 processing fee for all withdrawals requested through the website.

The site also urges you to check with your bank or payment provider before depositing or withdrawing to ensure they don’t charge you any additional fees.

Jackpotparadise Logo Casino Details
Updated: / Reviewed:
Jackpot Paradise Logo
£200 Bonus
18+. Gamble responsibly. T&C Apply New Customer Offer New Players Only. Wagering occurs from real balance first. 50X wagering the bonus. Contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus is valid for 30 Days from issue. Max conversion: 3 times the bonus amount. Excluded Skrill deposits. Full Terms apply. 18+. Gamble Responsibly. Click 'Claim Bonus' to read full T&Cs Claim Bonus
About Us

Casinostoplay.com is an online gambling guide for players in the UK. We regularly test and rate new casino sites and report on important topics such as casino games, withdrawal times, and the latest gambling news.

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