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ICE36 Casino Review (2020)
ICE36 is an online casino that launched in August 2019. The site offers a collection of games to players including slots, jackpots and live casino games. It also provides users with several unique promotions as well as a unique VIP and loyalty program. Owned by SkillOnNet, the site possesses a valid license from the UK Gambling Commission (#39326) and it has partnered with charities and services such as BeGambleAware, GamCare and GamSTOP to promote responsible gambling. If you’d like to know more about the site, continue reading our ICE36 review.
- Over 1,000 casino games
- Accepts most major payment options
- Great customer support
- Charges fees for Skrill and Neteller deposits
- Lack of table games
- Outdated website design
ICE36 currently offers over 1,000 different casino games. To provide you with all of this, the firm has partnered with game providers such as 2by2, Stormcraft Studios, Blueprint Gaming, Shuffle Master, Foxium, Rabcat, JustForTheWin, NYX Interactive, NetEnt, Microgaming, Old Skool, IGT, Realistic Gaming, Evolution Gaming, Skillzz Gaming, Big Time Gaming, Thunderkick, Yggdrasil, Bally, Stakelogic, Electrical Elephant, Reel Time Gaming, Gameburger, Pragmatic Play, Lightning Box, NextGen Gaming, NetEnt Live, Merkur, Play’n GO, GVG, Slingo, ELK Studios, Red Tiger Gaming, Barcrest and WMS.
This huge range of providers means you’ll have a wider variety of games to select from, all with their own features, visuals, themes and gameplay mechanics. It’s also worth noting that these providers regularly release new slots so you’ll always have a reason to check back.
As mentioned, ICE36 offers players over 1,000 different casino games. This includes slots, jackpots, table games and live casino too. But what can you actually play?
After successfully registering at ICE36, you’ll be given access to the site’s collection of slot games. This includes Book Of Dead, Wolf Gold, Ninja Master, 8th Wonder, Gonzo’s Quest, Vikings Go Berserk, Bonanza MegaWays, Ecuador Gold, Thunderstruck II, Who Wants To Be A Millionaire MegaWays, Judge Dredd, Immortal Romance, Spina Colada, Valkyrie, Vikings Wild, Fairytale Legends Hansel & Gretel, Owl Eyes, Humpty Dumpty, Blood Suckers, Reptoids, Rampage Riches, Jack Hammer, Mythic Maiden, 7 Sins, Asgardian Stones, Baron Samedi, Cash Vandal and so many more.
If you’d like to make bigger wins, you can try out ICE36 Casino’s collection of jackpot slots which include Masquerade, Star Lanterns Mega Jackpots, Gemtastic, Mega Moolah, Tunzamunni, Grand Spinn Superpot, Dragon’s Luck Power Reels, Wow! Pot, Holmes And The Stolen Stones, The Naked Gun, Phoenix Fire Power Reels and so much more.
ICE36 also provides players with a small selection of table games including Joker Poker, European Roulette Pro, Jacks Or Better, American Blackjack Turbo, Aces & Faces, French Roulette Pro, Baccarat, 2 Ways Royal, American Roulette Pro, European Blackjack Turbo, Deuces Wild and several others.
On top of all of that, ICE36 also runs a live casino where real-life dealers are streamed directly to your casino account. The live games offered include Roulette, Common Draw Blackjack, Immersive Roulette, Dream Catcher, Blackjack, London Roulette, Blackjack Party, Baccarat, Sic Bo, Three Card Poker and so much more.
Promotions And Welcome Bonus
New users who register at ICE36 can claim a generous welcome bonus of 100% up to £50 plus 36 spins on Star Joker. According to the terms and conditions, users must deposit a minimum of £10 to be eligible for the offer. The deposit and bonus funds combined must be wagered 30x before anything can be withdrawn, and winnings from spins must be wagered 60x before they can be withdrawn. Both bonuses and wins from spins must be wagered within 30 days or they expire.
No Deposit Bonus And Free Spins
Many online casinos now give away a no deposit bonus consisting of spins or funds. Unfortunately, there is no ICE36 no deposit bonus as all promotions require users to make a £10 minimum deposit.
Some casino sites also now require players to enter special bonus codes or promo codes when depositing in order to successfully claim a promotion. However, there are no ICE36 bonus codes as all promotions are automatically credited to your account once all requirements have been met, such as depositing.
In addition to the main welcome bonus, ICE36 Casino is allowing customers to claim an additional 5 spins for every £25 wagered that doesn’t trigger a win. To claim this, users will have to deposit at least twice a month and will need to contact the ICE36 support team to claim the spins.
The site is also running a Spin-A-Mini tournament where players who enter can win one of four brand new Mini Coopers or other prizes including tech gadgets, funds, spins and more. To enter, users will be given 100 spins on Midas Golden Touch and will have to try and make the highest possible payout to land on the Spin-A-Mini leaderboard.
ICE36 Casino also runs a fun VIP and loyalty scheme. The program consists of six different levels which players can progress through by collecting VIP points. At the time of writing, the six different levels and the VIP points required to unlock their level and maintain a current level are:
- Bronze: 0 – 400 VIP points
- Silver: 401 – 1,000 VIP points
- Gold: 1,001 – 2,000 VIP points
- Platinum: 2,001 – 20,000 VIP points
- Diamond: 20,001 – 80,000 VIP points
- Red Diamond: 81,000+ VIP points
According to ICE36 Casino, the VIP points can be exchanged for cash prizes but the amount depends on your current level. For example, Bronze members can exchange 10 VIP points for £0.50 while Red Diamond users can exchange 10 VIP points for £4. In addition, players who progress through the loyalty program receive additional benefits including special monthly bonus offers, higher deposit limits, faster withdrawals, exclusive promotions and a birthday bonus.
ICE36 Casino also runs a VIP Club which can only be accessed through an invitation. These invitations are sent out by the ICE36 customer support team and are only offered to customers who regularly deposit, wager, play and withdraw at the online casino. The benefits of becoming an ICE36 Casino VIP player include personal account manager as well as invitations to real-life events or personal gifts such as the latest technology or luxury holidays around the world.
One of the reasons we expect ICE36 Casino to do well is that the site accepts most major payment options. This allows users to deposit in their preferred methods and gives them complete freedom over how to handle their spending. At the time of writing, ICE36 Casino accepts deposits via:
- VISA/MasterCard: Available instantly
- Skrill: Available instantly
- Neteller: Available instantly
- PayPal: Available instantly
- Trustly: Available instantly
- Paysafecard: Available instantly
While most of the above payment options are completely free, ICE36 Casino does charge a 5% fee for deposits via Skrill and a 3.5% fee for deposits via Neteller.
Like most online casinos, you can withdraw through all of the above payment options excluding Paysafecard. It’s important to understand that you can only withdraw to the payment method last used to deposit, this is due to anti-money laundering rules. However, the time it takes for the transactions to reach you depends greatly on which method was used:
- VISA/MasterCard: Between two to seven business days
- Skrill: Almost instantly
- Neteller: Almost instantly
- PayPal: Almost instantly
- Trustly: Almost instantly
- Wire Transfer: Between two to seven business days
According to a customer support agent, ICE36 does not charge any fees for requesting a withdrawal. However, they do urge users to check with their banking provider before making or requesting any payments.
Under rules by the UK Gambling Commission, all newly registered casino users are required to verify their accounts. This is done by providing ICE36 with documents that state your address and identity. The documents currently accepted include:
- ID: A valid passport or driver’s license
- Address: A recent utility bill or bank statement that shows your address and name
The documents must be uploaded to your account through the website and ICE36 Casino’s support team will try to verify them within 12 hours. Once you have been verified, you will finally be able to deposit and withdraw money and, more importantly, play games.
If you run into a problem when playing at ICE36 Casino, the site provides you with some great customer support. You can either email the support team on firstname.lastname@example.org or you can launch the ICE36 live chat service between 6 AM and midnight every day.
Live Chat: Our Experience
When we launched the ICE36 live chat service, we were forced to wait several minutes before a support agent responded. We found that the agent was somewhat slow at responding to our messages but did manage to provide us with the information we required and answered all of our questions. We had similar experiences with other support agents from ICE36. However, all of them proved to be friendly, welcoming and helpful in the end. If you do run into a problem, we suggest you utilise the ICE36 live chat service. The agents will be on hand most of the time to answer any questions and iron out any issues you’re currently experiencing.
ICE36 Casino is mobile-friendly. Unfortunately, since there is no ICE36 mobile app, users are forced to play in-browser. This is done by loading up the ICE36 mobile website in your smartphone’s web browser and then logging in or registering. Once this is done you’ll have access to the casino’s games and you will be able to deposit and withdraw money, claim bonuses and contact the support team.
One of the benefits of playing in-browser is that you don’t have to download any software to your smartphone device, taking up storage. However, older games built with Flash player are generally incompatible with most smartphone devices which means these games can only be accessed on desktop computers or laptops.
As mentioned, ICE36 Casino is owned by SkillOnNet, a casino operator that owns several other gambling sites. This means that the ICE36 sister sites are 44Aces, Drueck Glueck, Vegas Winner, Slots Magic, EU Casino, Simba Games, Mega Casino, Prime Casino, Miami Jackpots and PlayOJO. If you enjoy playing here, we suggest you try out ICE36 sister sites Slots Magic, PlayOJO, Miami Jackpots, 44Aces and Vegas Winner, all of which offer a great selection of games and bonuses.
ICE36 Casino is a great online casino. The site offers a huge collection of games, over 1,000 to be exact, and the selection includes slots, table games, live casino, video poker and jackpot games too. On top of this, ICE36 offers an attractive yet small welcome bonus alongside a fantastic VIP and loyalty program. However, we dislike that ICE36 Casino charges fees for deposits via Skrill and Neteller. We also dislike how there is no ICE36 mobile app and are disappointed with the lack of available table games. If you’ve read our ICE36 review and aren’t bothered by any of that, why not register today and try the casino out?
Questions & Answers (FAQ)
When did ICE36 Casino launch?
ICE36 Casino is a very new online site. It officially launched August 2019, making it one of the latest online casinos to open in the UK. While it may be worrying to register at a brand new casino, it’s important to remember that the UK Gambling Commission regulates all online casinos to ensure your safety and fairness. So there’s really nothing to worry about!
How many games does ICE36 Casino offer?
As mentioned in our review, ICE36 Casino currently offers well over 1,000 different casino games. This includes slots, jackpots, video poker, table games and live casino too.
Should I register at ICE36 Casino?
Yes! As a brand new casino, ICE36 has already created a great first impression. The site already offers a gigantic amount of casino games and its loyalty program will keep you returning time and time again. Over the next few months, it’ll be exciting to see ICE36’s features and services grow and registering now will allow you to be part of this.