Gala Casino is an online casino that launched back in 2008 and has become popular due to its collection of games, its generous welcome package and mobile-friendliness.Visit Casino 18+. Gamble responsibly. New Customer Offer 18+. 1st Deposit Only . Must Opt-in . Only 1 of 2 offers can be claimed. Deposit & eligibility restrictions & T&Cs apply. 18+. Gamble Responsibly. Click 'Claim Bonus' to read full T&Cs Claim Bonus
Gala Casino Review (2020)
Gala Casino is an online casino that launched back in 2008 and is popular for its collection of slots, jackpots, table and live casino games, as well as its exciting and fun promotions and its mobile-friendliness. Owned by Gala Interactive (Gibraltar) Limited, the website possesses a valid license from the UK Gambling Commission (License #39069) and it has partnered with organisations and services such as GamCare, BeGambleAware and GamStop to promote responsible gambling. If you’d like to know more about the online casino, continue reading through our Gala Casino review.
- A huge selection of casino games
- A generous welcome package
- A mobile-friendly website
- No telephone support
- Small selection of table games
- Site can be annoying to navigate
To offer you its wide collection of casino games, Gala Casino online has partnered with several leading software providers. These include Blueprint Gaming, NetEnt, Green Tube, Northern Lights Gaming, Play’n GO, Yggdrasil, Merkur, Playtech, WMS, NextGen Gaming, Red Tiger Gaming, Eyecon, Chance Interactive, Quickspin, IGT, Big Time Gaming, Inspired Gaming, Barcrest, CR Games, Realistic Games, Bally and many more. The wide range of gameplay providers means you’ll have a large catalogue of games to choose from, each with their own unique gameplay mechanics and special features. In addition, the above developers regularly release new games, which means you always have something to look forward to!
Gala Casino online offers players well over 600 different casino games including slots, slingo, jackpots, table and live casino games. But what can you actually play after registering?
Once you’re logged in, you’ll have access to a wide variety of online slots including Beavis And Butt-head, ThunderCats, Starburst, Dark Vortex, Riche Wilde And The Book Of Dead, Diamond Mine MegaWays, Legacy Of The Wild, Vikings Go Berserk, 88 Fortunes, Loot’en Khamun, Spartacus Legendary Warrior, The Goonies, Neptune’s Quest, Epic Ape, Baam Boom, White King, Finn And The Swirly Spin, Jack Hammer, Dwarfs Gone Wild, The Mummy, Kronos Unleashed, Esqueleto Mariachi, Anchorman, Thai Flower, Casper’s Mystery Mirror, Wolf Run, Cats and much more.
Users who like to make bigger wins can try out Gala Casino’s jackpot games which include Thor’s Lightning, Gold Frenzy, Wonder Woman, Mars Attacks!, Aquaman, Batman & The Riddler Riches, Mayan Gods, Ninja Ways, Justice League, Pink Panther, A Night Out, Land Of Gold and several others.
If you’re sick of spinning slots, you can always try out Gala Casino’s table games which include Craps, European Roulette, Buster Blackjack, Penny Roulette, Red Dog, Premium Roulette French, Baccarat, 101 Roulette, Blackjack UK, Deuces Wild, Pontoon, Caribbean Stud Poker, 10s Or Better, Blackjack Multi-Hand, Frankie Dettori’s Jackpot Roulette, Tequila Poker, Blackjack Pro, 3D Roulette, Casino Hold’em, Sic Bo and many more.
On top of all that, Gala Casino online also offers a selection of live casino games where real-life dealers are streamed directly to you. The live games offered at Gala Casino include Blackjack VIP, Prestige Roulette, Dragon Tiger, Spin-A-Win, Three Card Brag, Age Of The Gods Roulette, Privée Blackjack, Roulette, Casino Hold’em, Sic Bo, Blackjack, Baccarat No Commission,
The fun doesn’t end there as Gala Casino also offers a small selection of Slingo games, a hybrid game based on bingo and slots. These include Slingo XXXTreme, Slingo Fortunes, Slingo Showdown as well as Slingo Rainbow Riches.
Promotions And Welcome Bonuses
Gala Casino offers a generous welcome package to new users, allowing you to claim great bonuses with their first three deposits. In addition, Gala Casino gives you freedom by allowing you to select one of two bonuses with each deposit. The first welcome bonus Gala Casino offers you is a choice between 50 spins on Batman & The Joker Jewels, Age Of The Gods, Superman II, Gladiator 2 Road To Home or Robocop, or 20 Golden Chips which can be used on Roulette and Blackjack table games.
According to Gala Casino, you must deposit and stake a minimum of £20 slot games with 14 days or depositing in order to claim the 50 spins. The bonus spins must be used within 14 days of being credited to your account or they expire, there is no wagering on the bonus spins. Meanwhile, users must deposit and wager a minimum of £20 on Roulette or table card games within 14 days or depositing to receive the 20 Golden Chips. The Golden Chips must be used within 14 days of being credited to your account and can only be used on Roulette and Blackjack games. Deposits made via Paysafecard, Neteller and Skrill are not eligible for this promotion.
The second deposit bonus users can claim is a choice between 30 bonus spins on Eliminators, Frankie Dettori’s Sporting Legend, Batman & The Joker Jewels, Gladiator 2 Road To Home or Robocop, or 15 Golden Chips on Roulette and Blackjack table games. Lastly, the third deposit bonus is a choice between 30 bonus spins on the same slots or 15 Golden Chips on Roulette and Blackjack table games. The terms and conditions for the second and third deposit bonuses are the same as for the first deposit bonus.
No Deposit Bonus
While most online casinos reward new customers with a free no deposit bonus, this site does not. There is no Gala Casino free spins no deposit bonus which can be disappointing but the online casino does offer a generous welcome package which is worth looking at.
More and more online casinos now require you to enter a promo code or bonus code in order to successfully claim a bonus. However, there are no Gala Casino bonus codes since all bonuses are automatically credited to your account.
In addition to the generous welcome package, Gala Casino online also runs several other promotions. This includes the site’s Progressive Daily Wonderwheel where users deposit and spend a certain amount of money to receive a Bronze, Silver, Gold or Diamond Wonderwheel which can result in special prizes. Another promotion allows players to claim 100% cashback on losses made when playing specific games, though the cashback can only be claimed on certain days.
Gala Casino online runs a loyalty scheme in which users can collect Comp Points by playing casino games on the website. For every £10 you wager on a game, you’ll receive one Comp Point which can be converted into cash at a rate of 100 Comp Points for £1. According to Gala Casino’s terms and conditions, Comp Points on an account that has had no activity for at least 365 days will be forfeited.
In addition to the loyalty scheme, Gala Casino runs a VIP program which consists of four different levels. In order to become a VIP player, you’ll need to meet certain criteria and then maintain your level or level up. Take a look below to find out how to qualify for VIP treatment:
Bronze: Deposit £500 and earn 250 Comp Points per month
Silver: Deposit £2,000 and earn 1,000 Comp Points per month
Gold: Deposit £4,000 and earn 2,000 Comp Points per month
Platinum: Invitation only
After becoming a VIP Player, you’ll receive excellent benefits which differ depending on your VIP level. They can include 24-hour customer support, exclusive bonuses, better Comp Point conversion rates, different game limits, priority withdrawals as well as invitations to events. To become a Platinum VIP member, you’ll have to maintain your Gold level while continuing to play at the casino, once you’ve met the requirements for the Platinum level, the customer support team will contact you with an invitation.
Important: As of 14th April 2020, UK Casinos and Bookmakers no longer accept credit card deposits as per new regulation issued by the UK Gambling Commission.
Gala Casino online accepts most major payment options, giving you complete freedom to deposit in your preferred method. At the time of writing, you can deposit via the following methods:
- VISA / MasterCard: Available instantly
- PayPal: Available instantly
- Skrill: Available instantly
- Neteller: Available instantly
- Paysafecard: Available instantly
While Gala Casino does not charge any fees for making a deposit, the site does suggest you check with your payment provider to confirm whether or not they charge a fee for depositing.
Like so many other online casinos, withdrawals at Gala Casino will be sent back to the last payment method you used to deposit with. This means you can use all of the above payment options with the exception of Paysafecard which requires you to select an alternative withdrawal method. However, it’s important to note that the time it takes for withdrawals to reach you depends on the method, take a look below to find out more:
- VISA / MasterCard: Between two to five business days
- PayPal: Available instantly
- Skrill: Available instantly
- Neteller: Available instantly
It’s also important to understand that Gala Casino will hold your withdrawal request in a pending state for several days before sending the payment out.
Following rules by the UK Gambling Commission, Gala Casino online requires all users to verify their identity after registering at the site. Until your account has been verified, you’ll be locked out of depositing and withdrawing money, and sometimes even your account.
So, to verify your account, you’ll need to provide the casino with documents which can include a valid driving license, a passport, your identity card, a bank statement no older than three months, a utility bill no older than three months, a council tax bill, a letter from HMRC, a mortgage statement or a payslip no older than three months. The required documents should be sent to the site’s support team at email@example.com. It’ll take several days for Gala Casino to verify the documents but once it’s done, you’ll be allowed to deposit and withdraw at the online casino.
Gala Casino online offers some of the best customer support around. The website allows you to contact their support team by either launching the live chat service or by emailing them through a form on the website.
Live Chat: Our Experience
When we launched the Gala Casino live chat service, we were instantly greeted by a customer support agent. However, we found that the agents took several minutes to respond to our questions and left us waiting for long periods of time.
Gala Casino is mobile-friendly. The online casino can be accessed by either downloading the dedicated Gala Casino app or by playing in-browser. The Gala Casino app can be downloaded from both the Google Play and Apple App Stores and they allow you to play games, deposit and withdraw money, claim bonuses and much more. However, it’s important to note that downloading the apps take up storage on your smartphone device.
Alternatively, you can play in-browser which doesn’t require any downloading. To do this, you simply need to launch your smartphone’s browser, load up the Gala Casino mobile website and then log in. It works just like the Gala Casino app, allowing you to play games, make deposits and withdrawals and much more. However, you’ll be required to manually load up the mobile website and log in whenever you want to play at Gala Casino online. It’s also important to note that older games developed with Flash technology may not be compatible with your smartphone, which means you may be unable to play certain games.
Gala Casino online is owned by Gala Interactive (Gibraltar) Limited, a firm which owns two other Gala-themed gambling sites. This means that the Gala Casino sister sites are Gala Spins and Gala Bingo, both offering different services. Gala Spins focuses on providing users with slot, slingo and scratchcard games. However, the site lacks any table and live casino games which can be disappointing. Meanwhile, Gala Bingo focuses on providing users with a wide selection of bingo games as well as slots and a small catalogue of table and live casino games.
Gala Casino is a great online casino that offers players a great selection of slots as well as several table and live casino games. The site offers a generous welcome package, accepts numerous payment options and processes payments quickly, it also offers some great customer support to anyone who encounters an error or runs into some trouble. If you’ve read our Gala Casino review and would like to try it yourself, why not register today?