Casino Of Dreams
Casino Of Dreams, owned by Broadway Gaming Ltd, is an online casino that launched in 2016 and has become popular for its collection of Microgaming games.Visit Casino 18+. Gamble responsibly. New Customer Offer Min deposit £20 | New players only 40x bonus wagering required, max bet £6.25 until completed. Game weighting applies. 2 day expiry for bonuses. eWallets excluded. T&Cs apply. 18+. Gamble Responsibly. Click 'Claim Bonus' to read full T&Cs Claim Bonus
Casino Of Dreams Review (2020)
Casino Of Dreams is an online casino that launched back in 2016 and has become popular for its collection of Microgaming slots. Owned by Broadway Gaming Ltd., Casino of Dreams possesses licenses from the UK Gambling Commission and the Malta Gaming Authority and is regulated by eCOGRA, ensuring player safety, security and fairness. The online casino features great customer support to help you out whenever stuck and accepts most major payment methods. In addition, the site has partnered with charities including BeGambleAware and GamStop to promote responsible gambling. If you’d like to know more, continue reading our Casino Of Dreams review.
- Over 250 different games
- A unique rewards scheme
- 24/7 customer support
- Payouts can be slow
- Small selection of payment options
- No phone support
Casino of Dreams is a unique online casino because it only offers games by Microgaming. The games provider is one of the most well-known and has been responsible for releasing several hugely popular games including Thunderstruck, Immortal Romance, Mega Moolah, Halloween, Win Sum Dim Sum, Game Of Thrones, Hound Hotel and more. While many people may find the lack of other game providers disappointing, it’s important to remember that Microgaming is one of the leading software providers in the gambling industry and has released more than just slot games. With Microgaming, you’re bound to receive some top-quality games.
As mentioned above, Casino Of Dreams offers registered users a selection of over 250 different Microgaming slots. The games offered here include slots, table games, jackpots and live casino. Let’s take a closer look at them.
After registering at Casino Of Dreams, you’ll have access to slots such as Agent Jane Blonde Returns, Bookie Of Odds, Shogun Of Time, Fortunium, Couch Potato, Wacky Panda, Showdown Saloon, Romanov Riches, Jewel Thief, Crystal Rift, Halloween, Bulls Eye, Playboy, Double Magic, Oink Country Love, Pollen Party, Win Sum Dim Sum, City of Gold, Oceans 7, Hitman, Hound Hotel, So Many Monster, Rabbit In The Hat, Lucky Witch and many more.
If you want to make bigger wins, you can also play Casino Of Dreams jackpot slots such as Treasure Nile, Cash Splash, Fruit Fiesta, Mega Moolah, Wow!Pot, Jackpot Deuces, Tunzamunni, Major Millions, King Cashalot and Mega Moolah ISIS.
Tired of spinning those reels? Well, you can always check out Casino Of Dreams’ table games which include popular variations of Roulette, Atlantic City Blackjack, All Aces Poker, Craps, American Roulette Gold Series, Tens Or Better Poker, Vegas Strip Blackjack, All American Poker, European Roulette, Double Joker Poker, Classic Blackjack, Bonus Pai Gow Poker, American Roulette, Vegas Single Deck Blackjack, Premier Roulette Diamond Edition, Double Bonus Poker, European Blackjack, Poker Pursuit, French Roulette, Multi-Wheel Roulette, Triple Pocket Hold’em Poker, Cyberstud Poker, Multi-Hand Atlantic City Blackjack, European Roulette Gold Series, Classic Blackjack Multi-Hand, Baccarat and many more.
The fun doesn’t end there as Casino Of Dreams also runs a live casino where dealers are streamed directly to you, allowing you to interact with them and other players. The games offered here include Football Studio, Money Wheel, Baccarat, Caribbean Stud Poker, Blackjack, Three Card Poker, Casino Hold’em, Roulette, Ultimate Texas Hold’em and more.
Scratchcards And Instant-Win Games
Users who are bored of playing these intense games and instead opt for Casino Of Dreams’ scratchcards and instant-win games. These include Joker 8000, The Poker Guy, Red Dog, Sic Bo, Super Bonus Bingo, Germinator, Pharaoh Bingo and Three Wheeler.
Promotions And Bonuses
The Casino Of Dreams Welcome Offer consists of a small selection of free spins. Once registered, players who make a minimum deposit of £20 can claim 50 free spins on Cool Buck. While some users will be disappointed that they cannot claim a cash bonus with a first deposit, Casino Of Dreams runs enough promotions to provide you with something. According to the terms and conditions, winnings from the spins will need to be wagered 50x and the max bet you can make with the free spins is £6.25. In addition, there’s a max win cap of £100 and the spins expire 48 hours after being credited. Lastly, users who deposit via e-Wallets will not receive the bonus spins.
Note: We were informed by a Casino Of Dream customer support agent that welcome bonuses vary between users. While the Casino Of Dreams states the welcome offer is 50 free spins on Cool Buck, the website tends to send a unique welcome bonus to players after registration. Just remember to read through the terms and conditions before committing to the bonus.
No Deposit Bonus
While this type of promotion has become increasingly common at online casinos, there is no Casino Of Dreams no deposit bonus. This is because the promotions and bonuses made available at the site require deposits, even the welcome offer!
Many casino sites are now giving away free spins to customers after they’ve successfully registered. We’ve already touched on the Casino Of Dreams Free Spins bonus above where players can receive 50 spins on Cool Bucks. However, it’s important to remember that you must deposit £20 or more to claim the spins. You can read other important details about the bonus above.
Another trend in the online casino industry is the rise of promo or bonus codes. Some casinos require players to enter a specific code in order to claim a bonus or enter a promotion. However, there are no Casino Of Dreams voucher codes as all bonuses are instantly credited to your account.
In addition to the welcome offer, the site runs a rewards program where users collect Casino Of Dreams loyalty points to unlock features and climb the site’s rewards program. There are five levels in the Casino Of Dream loyalty scheme and each level offers players different bonuses such as a daily deal, a Monday casino bonus and Casino Of Dreams free spins on Thursdays. The bonuses change with each level and the higher you’re level in the scheme, the more rewards you receive.
In addition, you advance through the levels by earning Casino Of Dreams loyalty points. This can be done by depositing (15 Casino Of Dreams loyalty points for every £1) or wagering on games (1 Casino Of Dreams loyalty point for every £1 wagered). To advance to each level, you’ll need to collect the following number of Casino Of Dreams loyalty points:
Level One: 0 to 500 points
Level Two: 500 to 5,000 points
Level Three: 5,000 to 20,000 points
Level Four: 20,000 to 100,000 points
Level Five: 100,000 points
In addition to earning enough Casino Of Dreams loyalty points to advance to a new level, you’ll need to continue earning points to maintain your level. If you fail to do this, you will move down to the level represented by your number of Casino Of Dreams loyalty points.
Important: As of 14th April 2020, UK Casinos and Bookmakers no longer accept credit card deposits as per new regulation issued by the UK Gambling Commission.
Casino Of Dreams accepts a small selection of payment options. While this makes deposits and withdrawals much more limiting, the site does accept most major options allowing you to select your preferred method. Take a look below to find out what’s accepted:
- VISA / MasterCard: Available Instantly
- Paysafecard: Available Instantly
- Neteller: Available Instantly
- Skrill: Available Instantly
According to Casino Of Dreams, you’ll need to deposit a minimum of £20 and are required to select your preferred currency when registering. All deposits are credited instantly and are completely free to do.
Excluding Paysafecard, you can use all of the above methods to request a withdrawal. However, the time it takes for a withdrawal to actually reach your account differs depending on the method. Take a look below for more information:
- VISA / MasterCard: Up to five business days
- Neteller: Available Instantly
- Skrill: Available Instantly
According to Casino Of Dreams, withdrawals below £20 will be subject to a service fee of £2 to cover Casino Of Dreams’ administrative charges. In addition, all withdrawals are processed for three business days over weekdays before being sent to you.
Account Verification, Source Of Funds And Responsible Gambling
After completing registration at Casino Of Dreams, you’ll be required to confirm your age within 72 hours of making your first deposit. If you fail to do this, your casino account at Casino Of Dreams will be frozen.
In addition to this, you’ll eventually be required to verify your source of income. When this happens, Casino Of Dreams will contact you and request you share documents such as payslips and bank statements in order to verify that the money you’re using at the site is yours. The documents you’ll need to submit include:
- Payslips for the past three months
- Full bank statement covering the previous two months
According to Casino Of Dreams, you’ll need to send these documents to the support team either over live chat or by emailing firstname.lastname@example.org. The support team will respond within three business days to let you know whether or not the document has been accepted.
Meanwhile, Casino Of Dreams has teamed up with GamStop to promote self-exclusion, allowing you to self-exclude yourself from gambling websites for a period of time if you believe to be suffering from problem gambling. You can access the Casino Of Dreams self-exclusion by logging in, navigating towards your account and clicking ‘Responsible Gambling’. This will take you to a page where you can select to self-exclude yourself.
Customer Support & Contact Number
Casino Of Dreams does takes customer support seriously. If you encounter a problem or have a question that needs answering, you can launch the Casino Of Dreams live chat service or email the customer support team directly. Both services are available 24/7, which means you can contact the team whenever you encounter a problem. Sadly, there is no Casino Of Dreams contact number as the online casino does not offer phone support. This is can be incredibly disappointing for many users, but the site does offer some great alternatives.
Live Chat: Our Experience
When we first launched the Casino Of Dreams live chat service, we were instantly greeted by a customer support agent. We found that the agent was fast to respond to our questions and provided us with the answers we were looking for. However, we found that the agent was somewhat frustrating to speak too and we were forced to explain our questions repeatedly before the agent gave us an answer. It also felt like the agent was attempting to hide or keep answers from us, which was strange.
While the Casino Of Dreams live chat service was easy to access, we were disappointed with the service. We disliked the way the agents kept information from us though they were quick to respond. In addition, when accessing the live chat service, you’ll be required to enter a username but the site does not validate it.
While Casino Of Dreams doesn’t offer a dedicated mobile app, the online casino can be played in-browser. This means you can load up the Casino Of Dreams website, log-in and start playing your favourite games on your smartphone or tablet device. The Casino Of Dreams mobile website works just like the ordinary desktop version, allowing you to deposit money, play games, claim bonuses, withdraw money and contact customer support. It’s never been easier to play on mobile, particularly with Casino Of Dreams.
However, it’s important to understand that older games developed with Flash technology are not compatible with most smartphone devices, which means they cannot be accessed. This can be disappointing but since Casino Of Dreams offers so many games, you’re bound to find something you like.
Casino Of Dreams is owned by Broadway Gaming Limited, a company that also owns several other online casino and bingo sites. This means that the Casino Of Dreams sister sites includes Dotty Bingo, Lucky 247, Rosy Bingo, Bingo Diamond, Glossy Bingo and Butlers Bingo. If you enjoy playing here, we recommend you try out Casino Of Dreams sister site Lucky 247 for more casino games or any of Broadway Gaming’s bingo sites for fun bingo games.
Casino Of Dreams is a great online casino for anyone who enjoys Microgaming’s collection of games. Despite only partnering with one software provider, there’s an endless supply of games available to play from slots to table and live casino games. Meanwhile, the site accepts most major payment options and runs daily promotions to keep new and long-term players interested.
However, it’s payout times and customer service options could be improved as Casino Of Dreams lacks a phone number and takes days to process payments. In addition, it’d be nice to see the casino release a dedicated mobile app for users who dislike playing in-browser. Despite this, we believe Casno of Dreams is a great casino for someone who is looking to get started in online gambling, but regular players may find the game selection somewhat limiting.