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32Red Casino – Review
32Red is an online casino that launched back in 2002. It’s a leading online casino operator and has developed a rather large fan following due to its wide selection of casino games which include slots, jackpots, table games, scratchcards, live casino and bingo. In addition, the number of exciting promotions on offer make the website appealing along with its high-quality customer support.
Owned by 32Red Limited, 32 Red Casino possesses a valid license by the UK Gambling Commission (License #39430), is one of the few online casinos to be approved by eCOGRA and it has partnered up with charities and organisations such as GAMSTOP and GamCare to care for customers. If you’d like to know more, continue reading our 32Red Casino review.
Pros & Cons
- Great collection of games
- Super fast payouts
- Generous welcome and no deposit bonuses
- Not many payment options
- Lack of table games
- High wagering requirements
32Red Casino offers well over 300 different casino games for you to play all of which are provided by various software developers. If you visit the 32Red Casino website, you’ll find games by NetEnt, Microgaming, Big Time Gaming, WMS, Barcrest, JustForTheWin, Scientific Games, RabCat and many more.
This huge variety of software providers means you’ll have a much wider collection of games to play, all featuring their own unique gameplay mechanics and special features. In addition, the above providers regularly release new games which means you’ve always got something new to play.
As we’ve mentioned above, 32Red Casino offers well over 300 different casino games which include slots, jackpots, table games and live casino. Users who register will also benefit from bingo games as well as sports wagering, but what exactly can you play?
There’s a huge variety in the amount of 32Red slots available on the website. Once you’ve signed up, you’ll have access to games such as Rainbrew, Spartacus: Gladiator Of Rome, Lara Croft Temples Of Tombs, Aloha! Cluster Pays, Raging Rhino, Golden Grimoire, Highlander, Hercules High & Mighty, Mighty Black Night, Jungle Jim El Dorado, Robin Of Sherwood, Vikings, Cash Of Kingdoms, Lost Relics, Fruit Fiesta and many more.
If you’re looking to make bigger wins, you can also play 32Red slots with jackpot rewards. The games offered at 32Red Casino include Mega Moolah, Major Millions, Wow! Pot, Tunzamunni, Treasure Nile, Jackpot Deuces and LotsALoot.
Meanwhile, those of you who are bored with slot reels can play 32Red’s casino games which include variations of classic games. You’ll be able to play Vegas Strip Blackjack, Three Dog, Premier Roulette, Three Card Poker, High Limit European Blackjack, European Roulette, Baccarat, Super Fun 21, American Roulette, Classic Blackjack Gold Series, Red Dog, High Limit European Roulette, High Stack Blackjack, Sic Bo, Roulette and Spanish Blackjack Gold Series.
On top of the above, 32Red Casino also runs a live casino where real-life dealers are streamed directly to you. The live games offered at 32Red Casino include Dream Catcher, Roulette, Casino Hold’em, Caribbean Stud Poker, Baccarat Squeeze, Double Ball Roulette, Lightning Roulette, VIP Roulette, Blackjack, Baccarat, Ultimate Texas Hold’em, Progressive Caribbean Stud Poker, Super Sic Bo and many more.
Users who register at 32Red Casino will also gain access to 32Red Bingo. While there, you can access four different 32Red bingo rooms which offer 75-ball or 90-ball bingo with low ticket prices. The bingo rooms all feature dedicated chat services and tell you how many users are participating, the overall prize and how much each ticket to that bingo room costs.
In addition, the 32Red Bingo site also hosts most of 32Red Casino’s slots, which means you’ll be able to play bingo and spin reels at the same time, possibly earning some rather large wins along the way!
There’s also 32Red Sports which allows you to wager on sports games as well as television and entertainment events. Like with 32Red Bingo, users who register at the casino will have access to the sportsbook where they can wager on horse racing, athletics, snooker, golf, badminton, tennis, football, cricket, rugby, boxing, American football, netball, volleyball, darts, eSports, greyhound racing and so much more.
In addition to the above, you can also wager on events such as Time’s Person of the Year award, the outcome of Eurovision and the winner of the BBC Sports Personality of the Year award. Political events can also be wagered on, including the outcome of the 2020 Presidential Election or the winner of the next UK General Election.
Promotions And Welcome Bonuses
Like other online casinos, 32Red Casino likes to reward its customers by providing them with a generous welcome bonus. New users are rewarded with an additional £15 for every £10 deposited.
According to the terms and conditions, you’ll need to deposit a minimum of £10 to qualify and the bonus will be credited to your account. However, the total bonus you receive from 32Red Casino must be wagered 50x before anything can be withdrawn. In addition, the bonus must be used within seven days of being credited and only debit and credit cards and PayPal qualify.
£10 Free No Deposit Bonus
One of the reasons this casino is so popular is due to the 32Red no deposit bonus. Users who join the website can claim the 32Red 10 free bonus which consists of a £10 cash bonus. This no deposit bonus appears in your account instantly after registering and it can be used on any casino game on the website.
However, you can only withdraw a maximum of £100 and the bonus must be used within seven days of being credited or it is forfeited.
My Red Rewards
32Red Casino also has a special rewards system known as My Red Rewards. The service was introduced in August 2018 and offers users daily personalised rewards. To access them, all you need to do is log in and the site will automatically reveal the latest promotions and bonuses.
The 32Red VIP scheme is known as Club Rouge which you can only join through an invitation once you reach the Platinum level in the loyalty program. Users will be invited to join Club Rouge once they’ve met specific requirements which generally includes frequent deposits and withdrawals.
Once you become a Club Rouge member, you’ll benefit from earning more Red Rubies (32Red’s loyalty points) than standard players, a unique option to exchange Red Rubies for cash prizes as well as enhanced deposit bonuses, birthday treats, exclusive promotions, personal customer support and invitations to real-life events.
Known as Red Ruby Rewards, 32Red Casino also runs a loyalty scheme where users collect Red Rubies with every wager they make at the casino but the amount of Red Rubies differ depending on how much you’ve wagered and which game you’re currently playing. You can exchange Red Rubies for casino chips which can be used on other games at a rate of 1,000 Red Rubies for 10 casino chips.
In addition, the Red Rubies system dictates which loyalty tier you belong in. You’ll need to collect a certain amount of Red Rubies to enter a new level and you’ll also need a specific amount of Red Rubies each month to remain on your current level. The amount changes depending on your tier:
Bronze: Enter with 50 Red Rubies, remain with 25
Silver: Enter with 1,000 Red Rubies, remain with 500
Gold: Enter with 5,000 Red Rubies, remain with 2,500
Platinum: Enter with 10,000 Red Rubies, remain with 5,000
Club Rouge is the highest tier in the loyalty program but, as mentioned above, it can only be accessed through an invitation. In addition, your eligibility will be reviewed on a regular basis by 32Red Casino’s VIP managers.
Lastly, it’s important we let you know that the higher your loyalty level, the better the bonuses and rewards you’ll receive from the online casino, which is great.
One of the reasons 32Red Casino is so popular is because it accepts a variety of different payment options, allowing you to deposit in your preferred method. You can take a look at the accepted deposit options below:
- VISA/MasterCard: Available immediately
- Neteller: Available immediately
- Paysafecard: Available immediately
- Skrill: Available immediately
- PayPal: Available immediately
With the exception of Paysafecard, you can use all of the above methods to request a withdrawal. At 32Red Casino, all withdrawals remain pending on your account for a 24-hour period from the minute it’s requested. After this, your money will be paid out depending on what time and day you requested the withdrawal.
According to the online casino, withdrawals requested before 3 PM UK time are processed on the next available business day while withdrawals requested after 3 PM face an extra days delay. It’s important to understand that 32Red Casino only processes withdrawals Monday to Friday, not on weekends and bank holidays.
Following the UK Gambling Commission’s rules, all casinos offering services in the United Kingdom are required to verify customers before they can make a deposit. So, in order to make a deposit and play at the online casino, you’ll need to verify your identity and source of income by providing 32Red with a series of documents which can include:
- ID: Passport, your country’s ID card or your UK driver’s license
- Address: A bank statement, official government letter or a recent utility bill
- Payment: A copy of your credit or debit cards with the middle digits blurred
You can submit these to the 32Red customer support team via email or through the 32Red live chat service. It may take several days for the casino to process the documents but when it’s been done you’ll be able to freely deposit and withdraw.
32Red Casino has been praised for delivering excellent customer support to its users. The site promises 24/7 support and offers three ways to contact the team; via live chat, email or telephone.
You can email the 32Red Casino customer support team by filling in a form on the official website that requires your full name, email address, a category and asks you to explain your problem or question.
You can also contact the team by calling them on 0808 180 3232 (Freephone), 0203 544 6732 (National Rate) and 0330 124 3232 (Mobile-Friendly Local Rate). Lastly, you can launch the 32Red live chat service which requires you to enter your full name, subject and email address.
It’s important to note that both the form and the 32Red live chat service are not available for unregistered users.
Live Chat: Our Experience
When we launched the 32Red live chat service, we were instantly greeted by a support agent. The agents we spoke to were incredibly helpful or friendly and managed to answer all of our questions. While the 32Red live chat service wasn’t the best we’ve had, it’s still great in our eyes.
If you do run into a problem when playing at 32Red Casino, we suggest you use the live chat service or give the customer support team a ring on the phone if you’re not shy.
One of the reasons this site is so popular is because it’s also mobile-friendly. You can access the 32Red mobile casino by launching your smartphone browser, loading up the casino website and then registering or logging in. Once you’ve done that, you can use the mobile casino like the desktop website, allowing you to play your favourite games, deposit, claim bonuses, withdraw and contact the support team.
What’s more, since you’re playing in-browser, you won’t need to download anything to your phone in order to play!
If you’d rather now play in-browser, you can always download the 32Red app from the Apple App Store or Google Play Store. The 32Red app works just like the mobile casino site, allowing you to do everything you can on the desktop website. However, the main difference is that you’ll need to download the 32Red app directly to your phone, taking up storage on your device.
It’s also important to note that older games built with Flash are generally incompatible with most smartphone devices and cannot be accessed when on mobile.
32Red Casino is owned by 32Red Limited, a firm which owns several other online casinos. This means that the 32Red sister sites are Golden Lounge, Nedplay, Dash, 32RedSport, Roxy Palace and Casino Splendido.
If you enjoy playing here, we suggest you try out 32Red sister sites Golden Lounge, Roxy Palace and Casino Splendido, all of which offer you a great range of games, promotions and bonuses.
32Red Casino has been in the gambling industry for a long time. It’s developed a strong reputation for itself and it’s easy to see why, its collection of high-quality casino games, generous welcome bonuses and excellent customer support are just some of the reasons so many people enjoy playing here.
In addition, the accepted payment options mean users are given complete freedom to deposit and withdraw how they like and the quick payouts are a huge addition as customers are given their winnings incredibly quickly. If you liked our 32Red review and would like to know more, why not register yourself and give it a go?