WinStar Casino Review 2021

WinStar is a safe online casino owned by GameAccount Network PLC. New players in the UK receive a welcome bonus of up to £250 and 100 spins. For real money deposits and withdrawals, WinStar Casino offers various secure payment methods.

Feature Offer
Bonus £250
Spins 100
Min Deposit £10
PayPal Yes
Live Chat Yes
Our Rating 4.5/5

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Pros

  • Great collection of casino games
  • Excellent customer support
  • Generous welcome bonus

Cons

  • Payouts take a long time to process
  • Lack of live casino games
  • Website can be hard to navigate

Software Providers

To offer you its collection of over 400 different casino games, WinStar casino has partnered up with several leading software providers including NetEnt, iSoftBet, WMS and Gan. Unfortunately, you will not find any games from providers such as Microgaming, Yggdrasil, Play’n GO or Thunderkick.

While this may come as a disappointment, WinStar online casino offers only the best collection of high-quality games and we’re confident that the selection available is wide enough to keep you interested for a long time.

Game Selection

WinStar Slots

WinStar’s slot collection is the casino’s largest, offering well over 350 different games. After signing up, you’ll be able to play popular slots such as Starburst, Jack And The Beanstalk, Wild Wild West, Total Meltdown, Raging Rhino, Dead Or Alive, Hotline, Ramses Book, Gonzo’s Quest, Strolling Staxx, Family Guy, Spartacus Gladiator Of Rome, Finn And The Swirly Spin, Lost Relics, Piggy Riches, Rainbow Relics and so much more.

If you want to make larger wins, you can always try out WinStar casino’s collection of jackpot games which include Gem Machine, Divine Fortune, Kooza, Neon Reels, Cosmic Fortune, Desert Cats, Ultimate Super Reels, Tetris Super Jackpots, Wolf Run Mega Jackpots, Hot Shot Progressive, Absolute Super Reels, Jackpot 6000 and many others.

Table Games

WinStar online casino also offers a small selection of classic table games including variations of roulette and blackjack. You’ll find games such as Blackjack, Roulette Royal, Blackjack Classic, Blackjack Super 7s Multi-Hand, Blackjack Single Deck, French Roulette, Blackjack Multi-Hand, Baccarat, Punto Banco, Key Bet Roulette, European Roulette, Three Wheel Roulette, Blackjack Multi-Hand VIP, Roulette VIP, Blackjack Professional Series and more.

Live Casino

For those of you seeking an authentic casino experience, you can play live casino games where real dealers are streamed directly to you, allowing you to interact with them and other players. Games here include Blackjack, Roulette, dice and poker games.

Poker

In addition to all of the above, WinStar online casino also offers a great selection of poker games. After signing up, you’ll have access to games such as DJ Wild Stud Poker, Jacks Or Better, Ultimate Texas Hold’em, Deuces Wild, Caribbean Stud Poker, Jacks Or Better Double Up, Oasis Poker, Texas Hold’em, Progressive Red Dog, Bonus Poker, 100 Hand All American, Joker Wild and many more.

Instant Win

Lastly, WinStar casino offers casual and instant-win games, perfect for someone looking for an easier game or for someone who just wants to take a quick break from slots, tables and jackpot games.  These games include DaVinci Diamonds, Ghostbusters Spectral Search, Motor Cycles Harley Davidson, Cleopatra, Monkey Drop, Pixies Of The Forest, Wheel Of Fortune and several others.

Games Available
Slots 373
Table Games 26
Live Casino 9

WinStar World Casino and Resort

WinStar online casino is based on the real-life WinStar World Casino and Resort which is located in Thackerville, Oklahoma. The casino opened as WinStar casino in 2004 before it was re-named to WinStar World Casino in 2009. It’s continually expanded over the years and now offers over 1,500 hotel rooms, several popular restaurants as well as live entertainment.

Promotions and Bonuses

Welcome Package

New users who register at WinStar online casino can claim a generous welcome package after making their first deposit. WinStar’s welcome package consists of a 100% match of up to £100 plus 100 bonus spins on either Starburst, Gonzo’s Quest, Berryburst, Finn And The Swirly Spin and Pyramid Quest.

In addition to the generous welcome bonus for your first deposit, WinStar also offers a great bonus for users who make a second deposit. The site rewards you with a 50% match of up to £150 on your second deposit.

According to WinStar casino’s terms and conditions, users will be rewarded with 20 spins on the day they deposit and then an additional 20 spins for the following four days. In addition, users will need to deposit a minimum of £10 and the bonus funds must be wagered 45x before anything can be withdrawn.

The bonus funds and winnings expire after seven days if the wagering requirement hasn’t been completed. Also, when you’re playing with bonus funds you cannot wager more than £5 per spin.

Free Spins and No Deposit Bonus

While many online casinos give away Free Spins or offer no deposit bonuses to new customers (And sometimes regular users too), WinStar casino does not. All of the site’s bonuses require a deposit, ranging between £10 and £20.

However, if this changes at any point in the future, we’ll be the first to let you know.

Other Promotions

In addition to the above bonuses, WinStar casino is also giving away some bonus spins! Players can claim 20 bonus spins on NetEnt’s Aloha! Cluster Pays slot after wagering £20 on any slot. However, winnings from the spins must be wagered 30x and this must be done within seven days or the spins and their associated winnings expire.

WinStar is also rewarding customers with a £5 bonus for wagering £50 on a table game. The bonus is available for seven days and must be wagered 30x before anything can be withdrawn.

Payment Options

Deposits

WinStar online casino accepts several major payment options, allowing you to deposit using your preferred method. Take a look below to find out which payment options the site does accept:

  • VISA / MasterCard: Available instantly
  • Neteller: Available instantly
  • Skrill: Available instantly
  • PayPal: Available instantly

According to a WinStar customer support agent, the site does not charge any additional fees for making a deposit.

WinStar Withdrawals

All of the above payment methods can be used for withdrawals, though the time it takes for them to reach your account can vary. Take a look below for more information:

  • VISA / MasterCard: Between three to five business days
  • Neteller: Between one to three business days
  • Skrill: Between one to three business days
  • PayPal: Between one to three business days

Like with the site’s deposits, WinStar casino does not charge any fees for requesting withdrawals.

Account Verification

After requesting your first withdrawal you’ll find that WinStar casino will ask you for information to verify your account and sounds of funds. When this happens you’ll be required to send documents to verify your account, this can include:

  • A recent payslip
  • An employment contract
  • A bank statement showing consistent income
  • Documents that confirm other income sources such as the sale of a house, sales of shares or evidence of a win from another casino site

You’ll need to email the above documents to WinStar’s customer support team. The process can take several days to complete and while you’re free to continue using your account, you will not be able to withdraw any winnings. We suggest you try and verify your account and source of funds as soon as you can in order to avoid slowing down the speed of your first withdrawal.

Important: As of 14th April 2020, UK Casinos and Bookmakers no longer accept credit card deposits as per new regulation issued by the UK Gambling Commission.

Customer Support

All online casinos offer some form of customer support for users. If you have a question or experience a problem at WinStar, you can contact the support team in one of three ways:

  • Telephone UK: 0800 046 7746
  • Telephone International: +44 (0)203 582 6986
  • Email: contact@winstar.com
  • Live Chat

According to the website, WinStar casino’s customer support team is available between 8.30 AM and 10 PM Monday to Friday, between 9.30 AM and 6 PM at weekends and bank holidays. This can be frustrating for customers who run into problems outside of their office hours, forcing users to wait until the next morning.

Live Chat: Our Experience

When we first launched WinStar casino’s live chat service, we were instantly greeted by a customer agent. We found that the agent was extremely helpful and friendly, answering our questions quickly and providing us with the information we requested.

WinStar’s live chat service was great and we suggest you use it if you ever run into any problems on the website. In fact, you’ll get a much faster response using the live chat service compared to emailing or calling the customer support team.

Mobile-Friendliness

One of the reasons WinStar online casino is so popular is because of its mobile-friendliness. The site can be loaded up in your smartphone browser and played through it. Navigating the site is easy as you can swipe through the different games and promotions.

Most of the games available on the desktop website are available through your smartphone browser. However, it’s important to understand that older games developed with Flash are incompatible with Apple devices.

App

Users who do not want to play through their smartphone’s browser can download a dedicated smartphone app which is available on the Apple App Store and the Google Play Store. Similarly to playing in-browser, you can play a variety of different games through the app and can enjoy all of the same bonuses and promotions available on the desktop website.

However, it’s important to remember that downloading the mobile app will take up additional storage on your smartphone device which could be used for something else.

Sister Sites

WinStar online casino is owned by GameAccount Network PLC. While the firm had previously owned other casino sites such as Money Gaming, Afortunado, Casinorip and Gan, it doesn’t operate any other websites. At the time of writing, WinStar is the only live site under GameAccount which means it doesn’t have any sister sites.

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Summary

WinStar is a great online casino to play at. The site offers a large collection of casino games which will keep customers busy for a long time and since it regularly updates and offers the latest games, there’s always something new to try. We found that the casino’s customer support was great along with their generous welcome bonus and other promotions.

However, we believe that the casino lacks live casino games and its withdrawals take significantly longer than other online casinos. In addition, the website can be somewhat confusing to navigate for first-time visitors.

Regardless, WinStar casino is perfect for regular and first-time players and we highly suggest you give it a try. Why not do it today?

Company Information

Info Details
Launched 2018
License UK (#2604)
Operator GameAccount Network PLC
Email contact@winstar.com