Vegas Luck Casino Review 2021

Vegas Luck is a safe online casino owned by BGO Entertainment Limited. New players receive a welcome bonus of 500 spins in the UK, which are eligible to use on high RTP slots. For real money deposits and withdrawals, Vegas Luck Casino offers various secure payment methods.

Feature Offer
Bonus N/A
Spins 500
Min Deposit £10
PayPal Yes
Live Chat Yes
Our Rating 4.8/5

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Pros

  • Over 500 different casino games
  • Generous welcome bonus
  • Excellent customer support

Cons

  • Website can be hard to navigate
  • No demo or free gaming
  • Live chat not available 24/7
BGO Entertainment Limited has had its UK license suspended by the Gambling Commission. All BGO websites have now closed in the UK, although customers are still able to access their account and withdraw funds. If you’re looking for an alternative casino site, we suggest you take a look at our casino reviews here.

Casino Software

To offer players its collection of over 500 casino games, Vegas Luck has partnered with some of the most popular casino software developers. The company offers players games from Microgaming, Eyecon, Inspired Gaming, Realistic Gaming, IGT, NetEnt, Blueprint Gaming, and Playtech.

This wide selection of games means players are given a greater variety of games to play, each with their own unique gameplay mechanics and features. What’s more, most of the providers listed above release new games on a regular basis so there’s always something to play.

Games

We’ve already mentioned that Vegas Luck offers a huge collection of games, from slots and jackpots to table and live casino games. With developers such as NetEnt, Microgaming and Playtech providing the games, there’s plenty for you to chose from. But let’s take a closer look.

Slots

Much of Vegas Luck’s slots selection is NetEnt-heavy though you will find slots from the other software developers mentioned above. Browsing through the website, you’ll find games including Jack and the Beanstalk, Guns N’ Roses, Gonzo’s Quest, Immortal Romance, Britain’s Got Talent, Blood Suckers, Cat Queen, Dead or Alive, EggOMatic, Goddess of Life, Halloween Fortune, Piggy Riches, Thunderstruck II, Spinata Grande and so much more.

If you enjoy making larger wins, you can try out Vegas Luck’s jackpot games. They include Mega Fortune, Diamond Valley, Batman & Catwoman Cash, Forest of Wonders, Fruit Mania, Pink Panther, Grease, Age of the Gods, Justice League, Aquaman and much more.

Table Games

If you find yourself getting bored of the video slot games, you can always play some classic casino games. Vegas Luck has a great selection of games on offer including multiple variations of blackjack, baccarat, poker and roulette.

You can try your hand at 3D Roulette, Casino Hold’em, Blackjack, 3 Card Brag, Progressive Blackjack, Pinball Roulette, Heart of the Frontier, Captain’s Treasure, Blackjack Pro and much more.

Live Casino Games

Players who want to enjoy an authentic casino experience can take advantage of Vegas Luck’s small collection of live casino games where a real-life dealer is streamed directly to you. The games on offer at Vegas Luck include Blackjack, Roulette, Hi-Lo, 7 Seat Baccarat, Casino Hold’em, French Roulette, Baccarat and Unlimited Blackjack.

Games Available
Slots 425
Table Games 33
Live Casino 8

Welcome Bonus

At the time of writing, Vegas Luck is giving all new users a chance to spin the Mega Reel to win up to 500 free spins on Finn And The Swirly Spin. According to the terms and conditions, you’ll need to make a deposit of £10 or more to claim the bonus and the free spin on the Mega Reel must be claimed within 24 hours of making a deposit. The winnings from spins must be wagered 65x before anything can be withdrawn and the spins expire after 24 hours, so make sure to use them! Finally, there’s a limit of £8 per every 10 spins and you cannot use Neteller nor Skrill to place a deposit or request a withdrawal.

Other Promotions

Pick of the Week

While you don’t win anything from it, Vegas Luck runs its Pick of the Week promotion in which it selects two slot games for users to play. This can be extremely handy for indecisive players or someone who’s completely new to gambling and doesn’t know where to begin. The promotion also features a handy little explanation that sets out the game’s features and rules.

The Reward Store

What’s more interesting is Vegas Luck’s The Reward Store which offers special prizes. While playing at the casino, users will collect Diamonds, the casino’s in-game currency. Players earn one Diamond for every £10 wagered on any slot game and 0.1 of a Diamond for every £10 wagered on table games.

These diamonds can then be exchanged for goods in Vegas Luck’s reward store. From bonus spins on specific slots to cash prizes, it’s all available at the reward store!

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Payment Options

Like most other online casinos, Vegas Luck accepts most major payments such as debit and credit cards as well as several e-wallet options. The casino prides itself on its instant deposits, which is great for players. For deposits, you can use:

  • VISA / MasterCard: Available Instantly
  • Skrill: Available Instantly
  • Neteller: Available Instantly
  • PayPal: Available Instantly
  • Paysafecard: Available Instantly
  • Envoy: Available Instantly
  • Citadel: Available Instantly

You can use the same options for withdrawals excluding Paysafecard and Envoy. However, it’s important to remember that most withdrawals will not appear in your account instantly and will take some time to be processed, just like at other casinos.

According to Vegas Luck’s website, the casino aims to process all withdrawals between three to 24 hours. For information on withdrawals and payout timeframes, take a look below:

  • VISA / MasterCard: Within 24 hours
  • Skrill: Within 24 hours
  • Neteller: Within 24 hours
  • PayPal: Within 24 hours
  • Citadel: Within 24 hours

One thing you should note is that Vegas Luck does charge fees for depositing and withdrawing money. For deposits below £500, a tax offset fee of 2.5% of the deposit amount will be charged through all payment options. Meanwhile, withdrawals have an additional fee of £2.50.

Important: As of 14th April 2020, UK Casinos and Bookmakers no longer accept credit card deposits as per new regulation issued by the UK Gambling Commission.

Customer Support

We’ve also mentioned that Vegas Luck offers great customer support, and it’s true! The casino offers several ways for players to contact customer service agents, whether that’s by email, phone or through the casino’s live chat service, it’s all available at Vegas Luck. The casino’s customer support team is available seven days a week between the hours of 7.30 AM and 1 AM. Between the casino’s customer support opening hours, you can reach them by email, calling 0330 024 5777 or launching their live chat service which only requires your name and an email address.

Vegas Luck Live Chat: Our Experience

At CasinostoPlay, we like to test as many casino’s customer support by messaging them and assessing their speed, friendliness, ease of access and accuracy. You can find all our customer service reviews right here.

We spoke to one customer service agent through Vegas Luck’s live chat service and we had a great experience. The support agent we spoke to was quick at responding to the initial chat and replied quickly throughout our conversation. While they did suggest we read through the terms and conditions to discover more about deposits and withdrawals, they provided us with the correct information and everything we needed to understand. The agent went out of their way to help us and answer all of our questions.

It’s easy to access Vegas Luck’s live chat service, all you need to do is click the speech bubble on the right-hand side of the screen, enter your full name and email address and voila! It’s started.

Summary

Despite its infancy, Vegas Luck has shown that its a force to be reckoned with. The online casino is offering a great selection of games along with some incredibly fast payouts. It’s customer support options and the service provided are top-tier which just helps make the casino that much more attractive. However, the site can sometimes be slow and many users may find it difficult to navigate. We would like to see more software developers providing more games to the casino in the future, but the current selection works perfectly well.

One thing to remember if you’re considering joining this online casino is that it does charge fees for deposits under £500 and for withdrawals. Make sure you read through the terms and conditions to find out exactly what is charged.

Questions & Answers (FAQ)

Does Vegas Luck offer a no deposit bonus?

Nope! Vegas Luck, unlike its sister sites BGO, Powerspins and Chilli Casino, does not offer a no deposit bonus. However, the casino does offer a deposit match bonus of up to £150.

Is Vegas Luck owned by BGO?

Yes. BGO Entertainment Limited, the operator behind Vegas Luck also BGO Casino, Powerspins and Chilli Casino. All sites run frequent promotions and competitions.

What promotions does Vegas Luck run?

Similar to its sister sites, Vegas Luck runs several competitions offering users a chance to win a luxury holiday, the latest tech gadgets and much more. Other promotions include spins and cash funds.

Company Information

Info Details
Launched 2018
License UK (#39533)
Operator BGO Entertainment Limited
Email support@vegasluck.com