ShadowBet is an online casino that offers a range of different games. The site, which launched back in 2016, is known for its fast withdrawals and great customer support.
ShadowBet Casino Review (2020)
ShadowBet has officially closed to all UK players and is no longer accepting new registrations. Users have until June 4th to withdraw all winnings and those who want to continue gambling must register wit an alternative online casino. Suggestions can be found here.
ShadowBet is an online casino that launched back in 2016. Owned by MT SecureTrade Limited, the site accepts most major payment options, processes withdrawals quickly and offers a great selection of promotions and bonuses. The site also offers great customer support, allowing you to contact them in a variety of different ways to suit your needs. However, the question you must be wondering is whether it’s worth joining the site.
- Slots by a number of different developers
- Users cannot cancel withdrawals
- Withdrawals are processed quickly
- Lack of table and live casino games
- Live chat can be buggy, limited opening times
- No phone support
To provide you with its collection of games, ShadowBet Casino has partnered with numerous developers including Red Tiger, Pragmatic Play, Genii, NYX Gaming, Yggdrasil, Edict, Scientific Gaming, GiG, Evolution Gaming, IGT, Quickspin, Play’n Go, Microgaming and more.
After successfully completing the registration process at ShadowBet Casino, you’ll be able to play popular slot, table and live casino games. Looking at the games, it’s easy to see that slot fans have the widest selection to choose from.
Once registered, you’ll be able to play popular slots including Starburst, Twin $pin, Iron Girl, House of Doom, Side Winder, Spina Colada, Valley of the Gods, Frozen Inferno, The Wild Chase, Playboy, Incinerator and Star Dust. If that isn’t enough for you, ShadowBet also provides some jackpot games to give you a chance to land bigger wins. Jackpot games include Holmes and the Stolen Stones, Bell of Fortune and others.
ShadowBet Casino disappoints us with its small selection of table games. While you can play the classics including American Roulette, Blackjack Classic, Pontoon, European Roulette, Deal or No Deal Blackjack, French Roulette and Blackjack Multi-hand, it’s disappointing that the casino doesn’t offer any other variations or any poker games.
Luckily enough, ShadowBet makes up for that with its live casino games where real-dealers are streamed directly to you. Games offered here include Blackjack, Texas Hold’em, Lightning Roulette, Baccarat, Dragonara Roulette, Speed Baccarat, Auto Roulette and many more.
Bonuses and Promotions
ShadowBet Casino offers users an exciting welcome package that consists of spins and bonus funds. After making your first deposit, you can claim 100 spins that can be used on Book of Dead or Royal Masquerade. Then, with your second deposit, you can claim a bonus of 50% up to £50.
According to ShadowBet’s terms and conditions, you must deposit a minimum of £10 to claim the first bonus and a minimum of £20 to claim the second bonus. After claiming the bonus spins, you’ll be credited 20 spins across five days and each set of spins are only available for 24 hours. They must also be wagered 35x before winnings can be withdrawn.
Meanwhile, the bonus funds will need to be wagered 60x before anything can be withdrawn. In addition, users who deposit via Skrill and Neteller cannot claim the bonus.
A popular promotion at ShadowBet is the site’s Shadow Spins where players can claim an additional 10 spins on a different slot every Wednesday. According to the terms and conditions, users should have made a deposit at least once within the last seven days and winnings made on the spins should be wagered 35x before they can be withdrawn.
Ouroboros is ShadowBet Casino’s loyalty scheme. Every wager made on the website fills up the casino’s ‘Entertainment Bar’ and when you completely fill it, you level up. Whenever this happens, you trigger the ancient Ouroboros which provides you with special rewards such as bonus spins or cash prizes for playing a mini-slot.
Players can also try to gamble their prize and double it. When you select this option you’ll be required to select either the sun or moon, one option will double your winnings and the other will destroy them.
What’s even better about Ouroboros is that unregistered users can play the game and try it out. However, you’ll still be required to register in order to use the prize.
Important: As of 14th April 2020, UK Casinos and Bookmakers no longer accept credit card deposits as per new regulation issued by the UK Gambling Commission.
ShadowBet Casino accepts most major payment options. Deposits are all free and are processed instantly so you can start playing as soon as possible. At the time of writing, the following deposit methods are accepted:
- VISA / MasterCard: Available instantly
- Paysafecard: Available instantly
- Skrill: Available instantly
- Neteller: Available instantly
- Euteller: Available instantly
- EcoPayz: Available instantly
When it comes to Withdrawals, most of the options above can be used with the exception of Paysafecard, Euteller and EcoPayz. In addition, withdrawals take longer to process and reach your account, to find out how long just take a look below:
- VISA / MasterCard: One to three business days
- Skrill: Instantly
- Neteller: Instantly
- Bank Transfer: One to three banking days
Like Rizk, ShadowBet Casino allows users to lock their withdrawals. This means that no one, including you and ShadowBet customer support, cannot cancel the withdrawal from going through. Most casinos don’t utilise this special feature but it’s proven to help most players from gambling away their winnings and has even helped problem gamblers control their desires to continue playing.
When playing at ShadowBet Casino, or any other casino for that matter, you’ll likely run into a problem at some point. So it’s important that casino’s make it easy for you to contact their customer support team. Luckily for you, ShadowBet provides three different ways for you to do just that.
Firstly, you can email the customer support team at firstname.lastname@example.org or send a letter to their address which can be found on the website. In addition, you can use the site’s live chat feature between the hours of 6 AM and 8 PM Monday to Friday and 8 AM to 6 PM on weekends.
Live chat can be accessed by clicking the ‘Chat’ button on the left side of the screen. The site’s physical and email addresses can be found by clicking the ‘Contact Us’ button at the bottom of the screen.
When we tested ShadowBet Casino’s live chat service we found it to be buggy. We received messages stating that the chat service was closed despite us messaging during opening hours. When we finally managed to chat a customer support agent, they closed the chat before answering our question. Luckily, we eventually got a solid response from ShadowBet’s customer support team. Just remember, you may have some problems launching the service.
ShadowBet is a great online casino. At a glance, the site doesn’t offer many games compared to other online casinos. However, it’s fast withdrawals, Ouroboros feature, promotions and the ability to lock withdrawals are all excellent benefits.
Since ShadowBet is still new to the online casino scene, it would be great to see more games added to its catalogue. We also hope that the live chat feature is fixed as we found it to be somewhat buggy at times. We wouldn’t recommend the casino to a regular or frequent player due to the lack of games.
Regardless, ShadowBet is perfect for someone who occasionally plays casino games or for a first-timer. Why not sign up and give it a try today?