Royal Panda Casino
Royal Panda casino launched in 2014 and offers a unique experience through its Panda-themed casino website. Enjoy over 700 different casino games as well as regular promotions and fast payments.
Royal Panda Casino Review (2020)
Royal Panda 2020 Update: Royal Panda Casino has announced that it will be closing its doors to UK customers at the end of January. The site is no longer accepting new registrations and customers have been urged to withdraw any remaining balances as soon as they can. If you were a customer at Royal Panda and are looking for a replacement casino, check out the Royal Panda sister sites below or click here for our top recommendations.
Royal Panda is an online casino that launched in 2014. Owned by Royal Panda Limited Casinos, the firm possesses a valid license from the UK Gambling Commission (License #39221) and it has partnered with charities and services BeGambleAware and GamSTOP to promote responsible gambling. The casino is well-known for its selection of games, customer support and for accepting several different payment options. If you’d like to know more about the site, continue reading our Royal Panda review.
- Over 700 different casino games
- Lots of deposit options
- Regular promotions
- Payouts can be slow
- Not many withdrawal options
- Can be hard finding specific games
To offers its huge catalogue of games, Royal Panda Casino has partnered up with a number of different casino software providers. This includes developers such as Microgaming, NetEnt, Fortune Factory, Play’n Go, Pragmatic Play, Qucikspin, Scientific Gaming, Thunderkick, NYX Interactive, iSoftBet, RabCat and much more. The range of game providers means you’ll have a variety of games to play with, each with their own special features and gameplay mechanics.
We’ve already mentioned that Royal Panda offers over 700 different games. But which games have made it into the casino’s diverse catalogue?
Slots lovers have the most choice, with just over 600 games on offer. After signing in, you have access to Royal Panda slots such as Diamond Mine, Legacy of Egypt, Bonanza, Monkey Warrior, Rise Of Merlin, Grand Spinn, Opal Fruits, Foxin’ Twins, Raven’s Eye, ThunderCats: Reels Of Thundera, House of Doom, Samurai Ken, Firefly Frenzy, Lady of Fortune, Blood Suckers II, Iron Girl, Fortunium and Chinese New Year.
If you prefer to make bigger wins, you can also play jackpot games such as Mega Moolah, Treasure Nile, LotsALoot, Wow!Pot, Mega Joker, Divine Fortune, Mega Joker, Vikings Of Fortune, Cosmic Fortune, Hall Of Gods, Mega Fortune and much more.
If you’re bored with slots, you can always try table games. Royal Panda Casino’s selection includes Mini Baccarat, Casino Hold’em, Blackjack, Ultimate Texas Hold’em, Deuces Wild, Multi Wheel Roulette, Craps, London Roulette, European Blackjack, Football Studio, European Roulette, DJ Wild Stud Poker, Key Bet Roulette and more.
If you want an authentic casino experience, you can always try out Royal Panda’s collection of live casino games in which a real-life dealer is streamed directly to you. Games include Immersive Roulette, Live Dragon Tiger, Live Speed Baccarat, Caribbean Stud Poker, Slingshot Auto Roulette, Live Ultimate Texas Hold’em, Live Three Card Poker, Dream Catcher and much more.
Royal Panda offers a great selection of promotions to keep players busy and people are flocking to the casino due to its generous welcome offer. Royal Panda is currently offering newly registered players a 100% match bonus of up to £100 plus 10 free spins on Starburst.
According to terms and conditions, however, the minimum deposit must be £10 and the funds and spins must be wagered 35x each before anything can be withdrawn. The bonus funds and spins expire within 90 days and users who deposit via Neteller, Skrill, PayPal and Paysafecard cannot claim the welcome offer.
No Deposit Free Spins
The 10 free spins on Starburst awarded by Royal Panda are credited your account as soon as you’ve registered on the website. According to the terms and conditions, the spins expire seven days after being credited to your account and winnings must be wagered 35x before they can be withdrawn.
While many online casinos require users to enter a special promo code or bonus code when depositing in order to claim a bonus, this site does not. There are no Royal Panda promo codes because all bonuses and promotions are automatically credited to your account.
Royal Panda is also offering users several other promotions. One promotion Royal Panda is currently offering is the Bamboo Bonus in which users can enjoy a 50% match of up to £150 when making a deposit on Fridays. The minimum deposit is £10 and funds must be wagered 35x. Bonus funds expire within 90 days and the offer is not available for users to deposit with Neteller, Skrill, PayPal and Paysafecard.
The casino is also running a special blackjack promotion. On the 21st of every month, Royal Panda gives players a chance to win £210 by playing Royal Panda Live Blackjack or Royal Panda Live Blackjack VIP. Three winners are selected at random and the £210 in cash is added to their accounts on the 22nd.
Other promotions are only available for a certain time. For example, in July Royal Panda was giving users who deposit via Trustly a £5 bonus.
Although many casinos run a VIP program to reward its players, Royal Panda does not. This can be disappointing for many players, but the site does offer a larger selection of bonuses and promotions you can take part in along with its fun loyalty scheme.
Royal Panda Casino runs a fun loyalty scheme which allows you to claim additional rewards and bonuses. As you play at Royal Panda UK, you’ll earn Loyal Panda Points (LP Points) and these can be redeemed for additional bonuses and prizes in the Loyal Panda Shop.
To earn one LP Points, you’ll need to:
Wager £10 on slots and scratchcards
Wager £25 on roulette and live roulette games
Wager £50 on table games, video poker and live casino games
There are four different loyalty levels and the higher your levels, the better the prizes you can claim. The levels are:
Bronze: All players are placed on this level
Silver: 15,000 LP Points are needed for this level
Gold: 45,000 LP Points are needed for this level
Diamond: 120,000 LP Points are needed for this level
Important: As of 14th April 2020, UK Casinos and Bookmakers no longer accept credit card deposits as per new regulation issued by the UK Gambling Commission.
Royal Panda Casino also offers several payment options players can use for making deposits. This allows users to select their preferred payment option, which is great. To make a deposit, you can use:
- VISA / MasterCard: Available Instantly
- Skrill: Available Instantly
- Neteller: Available Instantly
- Paysafecard: Available Instantly
- Trustly: Available Instantly
Deposits at Royal Panda Casino appear instantly in your casino account and the site does not charge you any fees for making a deposit.
As mentioned above, you can only use a few of the above options for withdrawals. The time it takes for these withdrawals to appear in your account depends on the method used, take a look below for more information:
- VISA / MasterCard: Between one to five business days
- Skrill: Available Instantly
- Neteller: Available Instantly
- Fast Bank Transfer: Between one to five business days
According to a customer support agent, Royal Panda UK does not charge any fees for requesting withdrawals.
Under new rules from the UK Gambling Commission, users are required to immediately verify their account. This is done by providing the casino with documents including:
- A passport, citizenship card or driver’s license
- A utility bill or bank statement no older than three months
The documents must be sent to the customer support team or uploaded through the casino website. Once the documents have been processed, you will be able to use your casino account to play games, deposit and withdraw.
Royal Panda UK isn’t known for its excellent customer support. In fact, its customer service is actually pretty bad. You can launch the Royal Panda live chat service, request a callback from the support team or email the team through a form on their website.
Live Chat: Our Experience
When we launched the Royal Panda UK live chat service, we were forced to wait several minutes for a customer support agent. After several minutes, we were told to leave a message and an email address because the team were too busy. When we tried again, the agent was extremely helpful and friendly. They answered all of our questions and went out of their way to help us, which was great.
The experience was disappointing and left us feeling undervalued. If you do run into a problem with Royal Panda Casino, we suggest you try the live chat service, just don’t expect to receive much help!
Royal Panda Casino is mobile-friendly, but it doesn’t currently offer a mobile app. Instead, you’re forced to play in-browser. This is done by launching your smartphone’s internet browser, loading up the Royal Panda mobile casino site and then registering or logging in.
Once that’s done, you can play your favourite games, deposit and withdraw money, claim bonuses and even contact the support team. But it’s important you understand that older games built with Flash Player will not be compatible with your smartphone device. These games can only be accessed on desktop computers or laptops.
Royal Panda Casino is owned by Royal Panda Limited, a firm which does not own any other casino sites. This means there are no official Royal Panda sister sites. However, similar websites which offer casino games and sports betting include 32Red, Rizk and Mansion Casino. So why not check them out?
Royal Panda UK is a great online casino. It’s hugely popular around the world and it’s easy to see why. The casino offers a large catalogue of games from leading casino providers, accepts most major payment options and features a mobile-friendly website.
Unfortunately, we were disappointed that the site does not have a dedicated mobile app or a VIP program. However, the site does offer a great selection of casino games, which is the main priority.
So if you’ve read our Royal Panda review and would like to try the site out yourself, go for it!