Mycasino Casino Review 2022

Mycasino is a safe online casino owned by Grand Casino Luzern AG. New players in the UK receive a welcome bonus of up to £300 and 200 spins. For real money deposits and withdrawals, Mycasino Casino offers various secure payment methods.

Feature Offer
Bonus £300
Spins 200
Min Deposit £10
PayPal No
Live Chat Yes
Our Rating 4.7/5

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  • A nice selection of slot games
  • Generous welcome package
  • New and unique online casino


  • Only available to users in Switzerland
  • Lack of promotions, VIP Club and loyalty scheme
  • No table and live casino games

Casino Software

To provide you with its selection of casino games, Mycasino has partnered with various game providers including Red Tiger Gaming, PAF, Green Tube, Amatic Industries, Novomatic and many more. While the collection of game providers is pale in comparison to the providers used at other online casinos, it’s important to remember that Mycasino is still new and only recently launched, meaning it’s likely that the site will add more game providers to its site over time.

Game Selection

As mentioned, Mycasino offers a wide range of casino games including slots and live casino games. But what can you actually play? Let’s take a look.


Once you’re logged in, you’ll have access to all of Mycasino’s game selection including Queen Of Hearts Deluxe, Apollo God Of The Sun, ThunderBAR, African Simba, Gems Gone Wild, Tidal Riches, Golden Joker, Haul Of Hades, Captain Venture, Golden Ark, Hot Chance, Legends Of The Seas, Jack In A Pot, Ninja Ways, Totem Lightning, Arcade Bomb, Indian Spirit, Summer Queen, Katana and many more.

Table And Live Casino Games

Unfortunately, Mycasino does not currently offer any table games and it’s unknown whether or not the online casino will offer them in the future. However, the site has launched a live casino section but the games are not yet available for customers to play. However, Mycasino does state that the live games will be coming directly from the Grand Casino Luzern, a real-life casino located in Luzern, Switzerland.

Games Available
Slots 68
Table Games N/A
Live Casino N/A

Golden Rabbit: A Fun Slot From Mycasino

Golden Rabbit Slot

Golden Rabbit is an online slot developed by Mycasino’s in-house game developers. The slot is based on the classic fruit slot machines and features symbols such as a golden 7, a bell, a watermelon, grapes, a lemon, a pear and cherries. The game’s Wild symbol is the Golden Rabbit which substitutes for all symbols and landing 20 Golden Rabbit’s rewards you with the top prize.

The slot features great visuals and is fun and easy to play though we did find it hard to land winning combinations. As one of the first slots developed by Mycasino it’s great and we’re looking forward to seeing how the in-house developers create more unique and exciting slots in the future.

Promotions And Welcome Bonus

Welcome Package

Mycasino rewards newly registered players with a generous 100% up to CHF 300. According to the terms and conditions, users will have to deposit a minimum of CHF 10 and the funds need to be wagered 35x within 30 days before they can be withdrawn.

In addition to the cash bonus, users can also claim 200 free spins on Golden Rabbit. Once you’ve claimed the welcome bonus, you will receive 50 spins on the Mycasino-developed slot. The remaining 150 spins will be credited to your account at a rate of 50 spins per day on the next three Fridays. There are no wagering requirements on the spins but they are only valid for three days. In addition to the above, claiming the welcome bonus will also automatically enter you into a raffle to win a trip to Las Vegas. If you win, you’ll be notified through your casino account.

Other Promotions

At the time of writing, Mycasino is offering no other promotions and bonuses. This can be disappointing for many users but it’s important to understand that the online casino is brand new and will most likely add new promotions in time.

VIP Club

While most online casinos run a VIP Club or loyalty program, Mycasino does not. This can be extremely disappointing since the site only currently offers a welcome bonus. We hope Mycasino launches a VIP program or loyalty scheme in the future.

Payment Options


Mycasino accepts various payment options, making it easier for registered users to deposit in their preferred method. At the time of writing, Mycasino allows users to deposit in the following payment options:

  • Twint: Available instantly
  • VISA/MasterCard: Available instantly
  • Paysafecard: Available instantly
  • Skrill: Available instantly
  • Neteller: Available instantly

According to Mycasino, the site does not charge any fees for depositing, which is great.

Mycasino Withdrawals

All withdrawals are paid back to a Swiss bank account within one to two business days. According to the online casino, Mycasino only accepts withdrawals in CHF and to bank accounts in Switzerland.

Important: As of 14th April 2020, UK Casinos and Bookmakers no longer accept credit card deposits as per new regulation issued by the UK Gambling Commission.

Customer Support

Mycasino prides itself on providing customers will excellent support. The online casino is happy to discuss any issues or questions registered users have and the site provides members with three different ways of contacting the support team. You can:

  • Call 0800 002 728
  • Email the team through a form
  • Launch the Mycasino live chat service

However, it’s important to note that the Mycasino live chat service can only be accessed by players currently logged in to the website.


Mycasino is mobile-friendly but it currently doesn’t offer a dedicated Mycasino mobile app. This forces users to play in-browser, done by loading up the Mycasino mobile site in your smartphone browser. Once you’re logged in, you’ll have access to all of Mycasino’s games selection as well as have the ability to claim promotions, deposit and withdraw money. However, it’s worth noting that older games built with Flash technology may not be compatible with most smartphones.


Mycasino is a great online casino for users based in Switzerland. The site offers a nice collection of games as well as a generous welcome package where users can claim funds, spins and possibly even win a trip to Las Vegas. The customer support offered through the site is also great and we love that Mycasino pays out winnings quickly.

However, it’s disappointing that Mycasino doesn’t offer any other promotions than the welcome bonus and that it doesn’t have a VIP Club or loyalty scheme. What’s more, Mycasino doesn’t offer games from popular providers like Microgaming or NetEnt and hasn’t yet implemented its live and table casino games. Other than that, Mycasino is great and well worth joining, particularly because the site is still new and is expected to grow substantially over the coming months. So if you’re in Switzerland, why not register today?

Company Information

Info Details
Launched 2019
License Swiss Federal Council
Operator Grand Casino Luzern AG