Lucky VIP is an online casino that first launched in 2016 and has become popular due to its collection of slot games, excellent customer support and for its speedy payouts. Find out more here.Visit Casino 18+. Gamble responsibly. New Customer Offer Min. deposit £10. Max. bonus £150, Max. convertible to real £500. Wagering and T&Cs apply ❯ 18+. Gamble Responsibly. Click 'Claim Bonus' to read full T&Cs Claim Bonus
Lucky VIP Casino Review (2020)
Lucky VIP is an online casino that offers a wide range of slots, table, scratchcard, arcade and live games. It also runs several exciting promotions, a unique loyalty program and offers a generous welcome bonus to all new customers. Owned by Daub Alderney Limited, Lucky VIP possesses licenses from the UK Gambling Commission (License #39022) and the Alderney Gambling Control Commission. It’s also partnered up with charities including GamStop and GamCare. However, the real question you want to know if whether Lucky VIP is worth joining or not. Let’s take a look.
- A generous welcome package
- Huge variety of slots and table games
- Fast payouts
- Lack of diverse payment options
- Site can be difficult to navigate
- Not many live casino games
Lucky VIP offer well over 700 different casino games including slots, jackpots, scratchcards, table and live casino games. To provide you with these games, Lucky VIP partnered with some of the biggest casino game providers around including Microgaming, NetEnt and Play’n Go. In addition, you’ll also find games by IGT, Novomatic, DaGaCube, NetEnt, Bally, Eyecon, Realistic, Big Time Gaming, Green Tube, Slingshot Studios, Rabcat, Barcrest and many more. The number of game providers Lucky VIP has partnered with ensures that you’ll always have something unique or new to play at the online casino website.
We’ve already mentioned that Lucky VIP offers a huge collection of over 750 different games, but what exactly is offered?
After registering at the online casino, you’ll have access to games including Highlander, Playboy, Hellboy, Halloween, Raging Rex, Gonzo’s Quest, Little Dragons, Gold Factory, Fire Joker, Kronos, Finn and the Swirly Spin, Emoti Coins, Eggomatic, Dragonz, Immortal Romance, Dr. Jekyll Goes Wild, Dead or Alive, Hugo, Crystal Rifts, Cops ‘n’ Robbers, Clock Work Mice, Cash of Kingdoms, House of Doom, Jumanji, Bridesmaids, Big Win Cat, It’s Magic, Banana Rock, Asgardian Stones and so many more.
If you want to make larger wins, you can always try out jackpots. Some of the mega jackpots available at Lucky VIP include Battleship Direct Hit, Monopoly 250K, Wonder Woman Bullets & Bracelets, Volts and Bolts, Keystone Kops, Fluffy Favourites Fairground and Cosmic Fortune.
For those of you who prefer playing those classic casino games, you have a great selection available at Lucky VIP. The collection includes Realistic Roulette, Baccarat, Key bet Roulette, European Roulette, Blackjack, Casino Hold’em, Double Xposure, Casino Stud Poker, Super Wheel, Hit Me! Baccarat, Texas Hold’em, 3 Wheel Roulette, Monopoly Roulette Tycoon, Three Card Poker and so many more variations.
On top of all that, Lucky VIP also runs a live casino where real-life dealers are streamed to you and you can interact with them and other players. The games offered at Lucky VIP’s live casino include Blackjack, Roulette La Partage, Common Draw Blackjack, Auto Roulette, Auto French Roulette and other variations.
Lucky VIP Bingo
At the time of writing, Lucky VIP’s Bingo section is no longer working. The casino seems to have partnered with and moved its collection of bingo games to Give Back Bingo, an online bingo site that donates to charity when users deposit and play.
Promotions and Bonuses
Lucky VIP casino offers a generous welcome offer to brand new players. Users who register today can claim a 150% welcome bonus of up to £150 with a minimum £10 deposit. According to Lucky VIP’s terms and conditions, the bonus money and deposit combined must be wagered 25x before the money can be withdrawn. In addition, the bonus money expires within seven days and if unused will be removed from your account. Lastly, the bonus offer cannot be redeemed for users who deposit via Neteller.
In addition to the above, Lucky VIP casino two additional deposit bonuses. Users who make their second and third deposits can enjoy a 50% match of up to £100, though you must have completed the first deposit’s bonus and have deposited a minimum of £10 to enjoy these bonuses. Like the welcome bonus, the bonus money and deposit must be wagered 25x combined and the bonus money expires within seven days. Again, users who deposit via Neteller cannot claim the bonus.
Many casinos offer out free spins to users who register and it’s a great way to start playing different slot games. Unfortunately, Lucky VIP isn’t giving away any free spins to users right now. The current promotions offer bonus funds only.
When claiming a bonus or opting into a promotion, some casino may require you to enter a specific promo code mentioned on their website. Lucky VIP doesn’t require a promo code as all bonuses are instantly credited to your account. Now, isn’t that easier?
The casino also runs several timely offers. At the time of writing (January 2019), Lucky VIP is running its Cash Splash campaign where you can win a share of £15,000 by playing the specified slots. To enter the promotion, you must collect raffle tickets by wagering a minimum of £20 on Aloha! Cluster Pays, Koi Princess and Spinata Grande. For every £20 wagered, you’ll receive one ticket with a max of five per day. The draw will take place on February 7 and the first 100 randomly drawn players can win anything between £3,000 and £10 in cash prizes.
Lucky VIP features a loyalty scheme where you earn Loyalty Points for every wager made on the website. The points are used to climb up the Loyalty Ladder which is comprised of several different levels, each offering different rewards and benefits.
Like most other online casinos, Lucky VIP has a VIP Club. There are three levels of VIP, Ruby, Emerald and Diamond Elite. The VIP Club is invite-only and to receive an invitation, you must play regularly at the online casino. However, terms and conditions do state that you can apply to become a VIP member if you’re already a VIP member elsewhere, though you’ll need to show evidence of this. Once part of the club, you’ll be given exclusive promotions and bonuses, personal gifts, a dedicated VIP team, a personal VIP manager and so much more. It’s well worth it!
Important: As of 14th April 2020, UK Casinos and Bookmakers no longer accept credit card deposits as per new regulation issued by the UK Gambling Commission.
Lucky VIP accepts most major payment options, allowing you to deposit in the method you prefer. However, there are some restrictions regarding Lucky VIP’s payment options, just take a look below to find out more:
- VISA / MasterCard: Available instantly
- PayPal: Available instantly
- Paysafecard: Available instantly
- Neteller: Available instantly
Unlike many other casinos, Lucky VIP does not accept payments via Skrill. However, the online casino does not charge a fee for users who choose to make deposits. Meanwhile, all of the above deposit options have a minimum deposit limit; deposits via Paysafecard, VISA and MasterCard require a minimum £10 deposit while Skrill and PayPal both require a minimum of £20.
To make a deposit: Once registered and logged in at the online casino, you can make a deposit by clicking the ‘Deposit’ button, selecting your preferred payment option, deciding which bonus to claim, entering an amount you wish to deposit and then confirm our details and the transaction. That’s it!
With the exception of Paysafecard, the above payment options can also be used for withdrawals, though they generally take longer to process. The timeframes for Lucky VIP’s withdrawals are as follows:
- VISA / MasterCard: Three to five business days
- PayPal: Instant
- Neteller: Instant
According to Lucky VIP’s website, withdrawals are held in a pending state for 72 hours before they’re sent to your bank or eWallet accounts and withdrawals are only processed Money to Friday after 10 AM. In addition, you must use the same payment method for deposits for your withdrawals.
Requesting a withdrawal: Click the green ‘Deposit’ button, then ‘Withdraw’. You’ll need to enter how much you wish to withdraw, provide any relevant information and then confirm the transaction. Once done, you’ll need to wait a few days before receiving the money.
Following orders from the UK Gambling Commission, you’ll be required to verify your account and identity at Lucky VIP. You’ll be asked to do so after making your first deposit, but most players leave it until much later to complete the process. To verify your account and identity, you’ll need to provide Lucky VIP with evidence that shows you receive regular income to support your gambling activity and evidence to prove your identity, home address and payment methods.
The documents you may need to share with Lucky VIP include a copy of a recent bank statement, a recent payslip or pension, a copy of a Trust deed or an account statement showing funds won from another site. You may also need to provide a passport, driver’s license or nationality card, a recent utility bill or bank or mortgage statement as well as screenshots of your bank or eWallet accounts and scans of your debit or credit cards.
This process can take several days or more to complete and users cannot receive their withdrawals until this is done. Since many users leave it until later to verify their account, they’re left waiting for a longer period of time for their withdrawal to pay out. So, we suggest you try and complete the verification process as soon as you can, doing so will mean your withdrawal will be processed quicker.
When you run into a problem at an online casino, it’s important the site allows you to contact their customer support team. Lucky VIP gives you three options, which is more than most other online casinos. You can:
- Call 0800 901 2512 (Toll free) or 0203 700 1158 (Landline)
- Email firstname.lastname@example.org for account queries, email email@example.com for promotional queries and email firstname.lastname@example.org for VIP queries
- Launch Lucky VIP’s live chat service
All of the above options are available 24/7, so you can contact Lucky VIP’s customer support team the second you encounter a problem or have a question that needs answering.
Live Chat: Our Experience
When we launched Lucky VIP’s live chat service, we were instantly greeted by a customer agent but frightened by the outdated design. Despite this, we found that the customer support agent was extremely friendly and answered all of our questions quickly. If you run into a problem while playing at Lucky VIP casino, we suggest you launch the live chat feature. It will be the easiest and fastest way to receive a response.
Lucky VIP’s mobile-friendliness is one of the reasons it’s so popular today. The online casino can be loaded up directly through your smartphone’s browser, allowing you to play your favourite casino games without a problem. In fact, it’s incredibly easy to navigate Lucky VIP’s mobile site, you can swipe through all of the games and use the different categories to narrow your search down. It’s important to note that older games developed with Flash Player will not be compatible on some smartphone devices, which can be frustrating if it’s a game you enjoy. However, we believe that Lucky VIP offers enough games for this to rarely be a problem. At the time of writing, Lucky VIP does not offer a downloadable mobile app.
Lucky VIP is owned by Daub Alderney Limited, a firm that launched several years ago is part of the Stride Gaming Group. Daub Alderney owns several other online casinos including Aspers and SpinandWin. Other Lucky VIP sister sites include Big Top Casino, Bingo Extra, King Jack Casino, Kitty Bingo, Magical Vegas, Regal Wins, Lucky Pants Bingo, Jackpot Liner, Give Back Bingo, Bingo Extra and many more. If you enjoy playing at Lucky VIP, we believe you’ll also enjoy playing at Aspers, Regal Wins and SpinandWin, which we’ve reviewed right here.
Lucky VIP is a great online casino for anyone who enjoys playing slots and table games. It offers three great deposit bonuses and even runs some timely offers to keep you excited and interested. We find that the site’s payouts are fast compared to many other casinos we’ve reviewed. However, Lucky VIP’s selection of live games is limited and somewhat poor and we believe that it’s missing several key payment options such as Skrill. Finally, Lucky VIP’s website layout, particularly the live chat, feels outdated and could use a nice update.
Despite this, Lucky VIP is a good place to play and we suggest you register if you enjoy playing a variety of casino games and like the sound of Lucky VIP’s rewards scheme and welcome package. Why not try it today?