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LeoVegas Casino Review (2020)
LeoVegas is an online casino that offers a great collection of games including slots, jackpots, table and live casino. It also provides sports betting opportunities to players along with some exciting promotions and a generous welcome bonus. The site, which is hugely popular in the UK, possesses a valid license from the UK Gambling Commission (#39198) and has partnered with several charities including GamStop, GamCare and BeGambleAware to promote responsible gambling. If you’re interested in joining the online casino, read our review to find out more.
- Huge collection of games
- Excellent customer support
- Offers sports betting
- Lack of payment options
- Live Chat agents can be slow
- Can have high wagering requirements
Play Two Slots Simultaneously With LeoVegas Multiplay
A new feature from LeoVegas Casino allows users to play two slots simultaneously on the same device, either smartphones or tablets. Games that support the feature are tagged with a green Multiplay symbol and selecting the Multiplay button within the game will prompt you to select a second compatible game.
The feature, which launched in July 2019, is supported in both landscape and portrait mode. In landscape mode, one game will be minimised while the other takes over the entire screen but you can switch between both games whenever you want. In portrait mode, your smartphone screen will be split in two and display both games.
LeoVegas Casino offers well over 700 different casino games and to provide customers with this huge collection, the online casino has partnered with several leading game providers. They include Play’n Go, NetEnt, Barcrest, Quciskpin, Yggdrasil, Big Time Gaming, Betdigital, Thunderkick, Lightning Box, iSoftBet, Microgaming, NextGen Gaming, WMS, ELK Studios and so many more. The range of game providers means you’ll a wider variety of games to play and since most of these providers regularly launch new slots, you’ll always have a new game to try out too.
We’ve already mentioned that LeoVegas Casino offers well over 700 games, what exactly are those games? Let’s take a closer look.
Slots and Jackpots
LeoVegas has a huge collection of slots and jackpots. The games here have all been developed by notable game providers and you’ll be able to find all of the popular titles as well as several new games too. Video slots at LeoVegas Casino include House Of Doom, Asgardian Stones, Valley Of The Gods, Queen Of Riches, Bonanza, Phoenix Sun, Paranormal Activity, Wild Times, Grim Muerto, The Wild Chase, Immortal Romance, Royal Masquerade, Lights, Basic Instinct and many more.
If you prefer landing larger wins, you can always play LeoVegas jackpots which include Mega Fortune, Diamond Jackpots, Super Spinner Bax-X, Mr Holmes And The Stolen Stones, Divine Fortune, Mega Moolah, Mona Lisa Jewels, Arcade Bomb, Matsuri, Riches Of Ra and many others.
If you’re bored of spinning reels, you can always try out the site’s table games. You’ll find all of the classic casino games here including European Roulette, Blackjack, Baccarat, Texas Hold’em, Red Dog, Pai Gow Poker, Double Exposure Blackjack, Three Card Hold’em, Caribbean Stud Poker, Buster Blackjack, French Roulette, Jacks Or Better, Roulette Diamond, Realistic Roulette.
Users searching for an authentic casino experience can play LeoVegas’ live casino games which feature real dealers who are streamed to you. You can interact with them and other players through an integrated chat feature, which make the games even more fun to play.
Games here include Roulette, Blackjack, Dream Catcher, Aspers Casino, Casino Hold’em, Three Card Poker, Silent Blackjack, VIP Roulette, Dragon Tiger, Texas Hold’em, Football Studio, Speed Baccarat, American Roulette, Caribbean Stud Poker, Double Ball Roulette and so many more variations.
Scratchcards and Casual Games
On top of that, LeoVegas Casino also offers a small selection of scratchcards and casual games. These games are perfect for players looking to take a break from the slots and table games. LeoVegas’ collection includes Leo Bingo, Fruit Blast, Diamonds & Rubies, Pot Luck, Football Frenzy, Over The Rainbow, Epic Gems and several others.
The fun doesn’t stop at LeoVegas’ Casino as the site also allows users to wager on sports activities. LeoVegas Sport allows customers to place bets on various activities including football, horse racing, tennis, basketball, cricket, chess, American football, darts, eSports, golf, greyhound racing, volleyball, snooker, rugby, netball, golf and much more.
You can also wager on political events such as the result of the next UK General Election, the result of the US Presidential Election and more. Customers can also wager on celebrities and television shows such as the result of Game Of Thrones‘ final season, the name of Prince Harry and Meghan Markle’s child and the winner of Dancing On Ice plus many more.
The one complaint we have about LeoVegas Sport is that users are required to click through multiple menus to access the bets and place wagers. This can be increasingly annoying, particularly as bookmakers and other betting sites display all bets clearly.
LeoVegas Promotions and Bonuses
Sign Up Offer
LeoVegas Casino offers new customers three welcome bonuses, but users can only claim one after registering at the site. The three bonuses offer different rewards based on how you want to play, either on LeoVegas’ casino games, on LeoVegas’ live casino games or on LeoVegas Sport. At the time of writing, the welcome bonuses are:
New users who claim LeoVegas’ casino welcome package can claim a total of up to £400 in bonus funds and 100 spins. For each of your first four deposits, you will receive a 100% match of up to £100 plus 20 spins Book Of Dead. According to LeoVegas Casino’s terms and conditions, you must deposit a minimum of £10 and wager the bonus and winnings from spins 35x before anything can be withdrawn. In addition, any bets above £5 will not contribute to the wagering requirement. Also, the bonus spins are only valid for seven days upon activation. Lastly, users who deposit via Skrill and Neteller are excluded from the welcome package.
Players who select the live casino welcome bonus can claim a 100% match up to £250. Like the casino welcome package, you must deposit a minimum of £10 and wager the bonus 70x before the winnings and bonus can be withdrawn. Attempting to withdraw the bonus will cause you to forfeit it and users who deposit via Skrill and Neteller are not eligible for the offer.
Selecting the sports betting bonus will reward you with up to £100 in bets. All you need to do is deposit £10 or more and wager it on any sport with minimum odds of 1/1. Once your bet has cleared, the bonus funds will be credited to your LeoVegas account. It’s important to understand that the funds expire after 30 days and deposits via Skrill and Neteller are not accepted.
Free Spins No Deposit Bonus
In addition to the generous welcome bonuses, users who register at LeoVegas Casino will be rewarded with 20 free spins on Book Of Dead. No deposit is necessary for these spins, all you need to do is successfully register at the website. Winnings from the 20 free spins must be wagered 35x before they can be withdrawn and the spins are only valid for seven days.
While many online casinos require you to enter a promo code or bonus code when making a deposit, but LeoVegas Casino does not. Instead, LeoVegas’ bonuses are automatically credited to your account the minute you meet its requirements.
In addition to the above bonuses, LeoVegas Casino also offers a range of other promotions. For example, LeoVegas is currently running a promotion where players can win prizes worth up to £70,000. While this promotion ends on March 3rd, you can find more details here. In addition, LeoVegas regularly offers free bets and the best odds to customers, making sure that regular users are rewarded for returning to the site.
LeoVegas also runs a VIP Club where users can experience the “finest level of service, fun-filled surprises and royal treats.” There are multiple levels in the VIP Club, more on that later, and users can claim extra bonuses and prizes.
LeoVegas Casino’s VIP Club is particularly praised for its monthly prize draw where one user from each VIP level wins a fantastic prize. Winners will receive a special code from LeoVegas where they can redeem their prize, such as the latest Apple gadgets or invitations to exclusive events, or a cash alternative.
There are over 70 levels within the VIP Club and users level up by regularly visiting LeoVegas Casino and wagering on games. The more you do this, the faster your VIP Bar meter fills up and completing it will level you up. The higher levels offer better rewards such as invitations to VIP events, dedicated account managers, personal payment and withdrawal services, birthday rewards and more. In addition, users who reach and go beyond VIP Level 35 have unlimited withdrawals, which is great.
Important: As of 14th April 2020, UK Casinos and Bookmakers no longer accept credit card deposits as per new regulation issued by the UK Gambling Commission.
LeoVegas Casino accepts most major payment options, allowing you to make a deposit in your preferred method. At the time of writing, LeoVegas accepts the following methods for deposits:
- VISA / MasterCard: Available instantly
- Skrill: Available instantly
- Neteller: Available instantly
- PayPal: Available instantly
- Paysafecard: Available instantly
According to a LeoVegas customer support agent, there are no additional fees for making deposits.
With the exception of Paysafecard, most of the above payment methods can be used for withdrawals too. LeoVegas states that it can up to five business days for your payment to reach you for withdrawals via Trustly, credit and debit cards. However, withdrawals via Skrill, PayPal or Neteller should reach you much much sooner. According to a LeoVegas customer support agent, the casino does not charge any fees for requesting withdrawals.
Following rules by the UK Gambling Commission, new users are required to verify their account before requesting a withdrawal. In order to verify your account, you’ll need to provide LeoVegas casino with documents such as:
- Identity: Driver’s license, passport or your national ID card
- Address: Bank statement, tax or welfare letter, credit card or a recent utility bill
- Payment: Scans of your debit and credit cards, screenshots of your eWallets and bank accounts
In addition, you’ll also need to verify your source of funds. To do this, you’ll need to provide documents showing where your gambling funds have come from, either from a regular salary, a savings account, sales of assets or from inheritance.
These processes can take time to complete and will slow down the time it takes for you to request and receive your first withdrawal since payouts cannot be processed until you’ve verified your account and source of funds. Because of this, we suggest you try and verify everything as soon as you can.
If you run into a problem when playing at LeoVegas Casino, the site offers several different contact methods. You can either email the support team on firstname.lastname@example.org or you can call them on +44 808 169 9799 (UK), +353 1 800 938655 (Ireland) or +356 2778 1166 (International). You can also launch LeoVegas Casino’s live chat service.
Live Chat: Our Experience
When we launched LeoVegas’ live chat service, we were forced to wait several minutes before someone responded to our request. However, the agents we spoke to were incredibly helpful and friendly. They answered our questions and provided us with the information we were after. Sadly, we found that the agents took several minutes to respond to our questions and the initial wait for an agent to respond to the live chat took a long time. However, we do recommend LeoVegas Casino’s live chat service. It’s easy to use and, despite the long waits, you’re more likely to receive a faster response via live chat than by email.
One of the reasons LeoVegas is so popular is because it’s incredibly mobile-friendly. You can load up the casino in your smartphone’s browser and play it there. The mobile site offers most of the same games available on the desktop website and you can still claim bonuses or promotions and contact the site’s customer support team.
If you don’t want to play in-browser, you can always download LeoVegas’ mobile app from the Apple App Store and Google Play Store. The app functions just like an ordinary casino, allowing you to play your favourite games and wager on sports, all in one app. However, it’s important to remember that downloading the app will take up storage on your device that could be used for something else. Playing in-browser will not. It’s also important to understand that older games built with Flash will not be compatible with most mobile devices, particularly with Apple.
LeoVegas Casino is owned by LeoVegas Gaming PLC, a firm that owns several other online casinos. This means that LeoVegas’ sister sites are 21.co.uk, Bet UK, Bingo Stars, Castle Jackpot, Crown Bingo, Legs 11, MCasino, Pink Casino, Slot Boss, Slot Mob, Slotto and UK Casino. If you enjoy playing at LeoVegas, we suggest you visit the firm’s sister sites and if you’re a big bingo fan, it’s worth registering at Pink Casino, Bingo Stars and Crown Bingo.
LeoVegas is a great online casino to play at. The site offers a huge collection of games and registering at the website will give you access to LeoVegas Sport, providing you with several sports betting opportunities. LeoVegas Casino’s promotions are great and its customer support excellent.
However, we believe that LeoVegas’ welcome package can be misleading for many people so we suggest you read carefully through the terms and conditions or our section on the bonus above. In addition, LeoVegas Casino doesn’t accept many payment options and it’d be great to see this improve in the coming months. Regardless, LeoVegas is a great online casino both for new and first-time players. There’s plenty to do and lots of promotions and bonuses to take part in; you’ll never get bored playing at LeoVegas. Why not register and try it out today?