Cashmo Casino Review 2024

Cashmo is a safe online casino owned by InTouch Games Limited. New players in the UK receive a welcome bonus of up to £500 and 150 spins. For real money deposits and withdrawals, Cashmo Casino offers various secure payment methods.

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Casino Software

While most online casinos in the UK offer a wide variety of games from several notable game publishers, this site does not. Rather, Cashmo Casino actually has its own in-house team that develops video slots exclusively for the online casino. While it may be disappointing that you won’t have games from NetEnt, Big Time Gaming or Microgaming to play, the website’s in-house team has developed some truly unique slots you won’t find anywhere else.

Game Selection

Compared to most other online casinos, Cashmo Casino lacks variety in its game catalogue. The site only offers video slots, most of which double as jackpots and provide you with chances to make big wins. If you’d like to know which games are offered at Cashmo Casino, take a look below.

Cashmo Slots

Once you sign up to play at Cashmo Casino, you’ll be given access to the Cashmo slot catalogue. This includes Waterfall Wins, Speeding Reels, Krispy Kash, Red Hot Ice, Wild Funland, Fire And Gold, Super Spin Doctor, Juggling Jokers, Rainbow Slots, Double Wild Wins, Lucky Forest Casino, Arabian Nights, Poppin’ Pizza Prizes, Reel Raiders, Cherry 7, Iced Wins, Woodstock Slots, Cashanova Cashpots, and so much more. As mentioned above, all of these video slots double up as jackpots, allowing you to make some big winning combinations.

Table Games & Live Casino

Unfortunately, Cashmo Casino does not offer any table or live casino games since the site’s in-house developer has not yet created any games. It’s unknown whether Cashmo Casino will ever add table or live casino games.

Cashmo Rewards And Welcome Bonus

Welcome Bonus

New customers who register at Cashmo Casino can claim a generous welcome package of up to 100 free spins and up to £500 in funds, with an additional 50 free spins at registration. The funds and spins are given out across three deposits, they are as follows:

• First Deposit: 200% match bonus of up to £100 plus 20 spins
• Second Deposit: 150% match bonus of up to £100 plus 30 spins
• Third Deposit: 100% match bonus of up to £300 plus 50 spins

According to the terms and conditions, a minimum £10 deposit is required for each of the bonuses. The 100 spins can only be used on Rainbow Slots and winnings must be wagered 40x within seven days before they can be withdrawn. The bonuses, meanwhile, must be wagered 40x within 30 days.

Unsure about what wagering requirements are or how you complete them? Click here to find out everything you need to know.

No Deposit Bonus And Free Spins

In addition to the above welcome package, new customers can also claim the Cashmo Casino no deposit bonus of 50 free spins. This Cashmo Casino 50 free spins bonus is credited after registration but can only be used on Rainbow Slots. Winnings must be wagered 40x within seven days and users who haven’t yet deposited have a maximum withdraw limit of £50.

Cashmo Bonus Code

While many online casinos now require customers to enter a promo code or bonus code when depositing in order to claim a bonus, this site does not. There are no Cashmo promo codes nor any Cashmo bonus codes which is great as you won’t have to hunt needlessly for special codes.

Other Promotions

Cashmo Casino offers other promotions in addition to the above. It’s most notable promotion is the refer-a-friend bonus where you can refer a friend and claim up to £7 free plus a bonus worth 50% of your friend’s first deposit. According to the terms and conditions, your friend must have verified their account for you to receive the £7 bonus and your friend must play through their first deposit before you receive your 50% match of up to £100. What’s more, the bonus must be wagered 40x within 30 days before it can be withdrawn.

Other promotions available at Cashmo Casino include its social media competitions where you can win prizes every week as well as the Game of the Month where you can claim a bonus to use on a brand new casino game. There are also weekly bonuses which can be claimed by players, and the site also runs limited-time promotions. At the time of writing, Cashmo Casino is running a Christmas promotion where customers can win up to a share of 50,000 spins and various prizes.

VIP Club

While most online casinos run a VIP Club encouraging long-term customers to play frequently and rewarding them benefits such as faster withdrawals or exclusive promotions, this site does not. At the time of writing there is no Cashmo Casino VIP Club and although this can be extremely disappointing, the site does offer a range of other promotions you can enjoy.

Payment Options

Deposit

Cashmo Casino is often praised for accepting several major payment options and for allowing customers to select their preferred payment options. Right now, the selection of methods include:

• VISA/MasterCard: Available instantly
• Pay by phone bill: Available instantly
• Paysafecard: Available instantly
• PayPal: Available instantly
• Skrill: Available instantly

There are no fees for making a deposit at Cashmo Casino.

Cashmo Withdrawals

With the exception of Pay by phone bill and Paysafecard, there are four main methods used for withdrawals. However, the time it takes for these payments to reach varies depending on what is used. Take a look below for more:

• VISA/MasterCard: Up to five business days
• Skrill: Almost instantly
• PayPal: Almost instantly
• Bank Transfer: Up to five business days

There are no fees for requesting withdrawals at Cashmo Casino.

Account Verification

Under rules from the UK Gambling Commission, anyone who registers at an online casino must verify their account. Until this is done, you will not be able to make deposits or play games. To verify your account, you must provide Cashmo Casino with the following documents:

• ID: Passport, driver’s  license, birth certificate or citizenship card
• Address: Recent utility bill or bank statement, government or court letter
• Funds: Contract of employment, bank statement, winnings from another casino

All of the documents must either be uploaded through your account in the ‘Send ID’ section of they can be emailed to id@cashmo.co.uk. Once verified, you will be allowed to wager on games and deposit money.

Customer Support

Cashmo Casino offers some of the best customer support available for an online casino. Customers who run into problems or need help can either launch the Cashmo Casino live chat service, email the team on support@cashmo.co.uk, call them on 0138 4885 040, or text HELP to 84988 to request a call back.

Live Chat: Our Experience

When we opened the Cashmo Casino live chat service we were asked to provide our name and select a reason for contact the team from a drop-down list. After requesting a chat, the service launched and we were forced to wait several minutes in a queue. When the agent finally responded to our request, they welcomed us to the service. Throughout the chat, we found that the agent was helpful and provided us with the information we needed, but was often slow at doing so. We sometimes had to wait several minutes to replies which was frustrating.

Other agents we spoke to offered a better service, responding to our messages must faster than the original agent. However, many also pointed us to web pages or to the terms and conditions which was annoying. Despite this, we found that most agents provided a good service so we believe that the Cashmo live chat service is the best option to utilise when you encounter a problem.

Mobile-Friendliness

Cashmo Casino is a mobile-friendly online casino. Since there are no Cashmo Casino mobile apps, users are required to play in-browser which is done by loading up the Cashmo Casino mobile website in your smartphone’s internet browser and then logging in or signing up. Once you’ve done that, you’ll be given complete access to the site’s game collection and will be able to deposit and withdraw money, claim promotions and contact the support team. However, it’s important to note that older games developed with Flash player may be incompatible with your smartphone device. These games can only be played on desktop PCs and laptops.

Sister Sites

As already mentioned, Cashmo Casino is operated by InTouch Games Limited, a firm which owns several other online casinos. This means that the Cashmo Casino sister sites are Pocket Win, mFortune, Casino2020, Slot Factory, Mr Spin, and Dr Slot. If you enjoy playing here, we suggest you try out mFortune Casino, an online casino that offers video slots, casino games, and bingo.

Summary

Cashmo Casino is a good online casino that is let down by its limited selection of games. We found that the site accepts most major payment methods, offers a great selection of unique video slots, offers a wide selection of promotions and bonuses, and provides players with excellent customer support. However, the lack of table and live casino content and the omission of a VIP Club and mobile casino apps will disappoint many potential customers. Still, we believe it’s worth checking out Cashmo Casino or its sister site mFortune.